Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews of Super 8 by Wyndham Alton

2 out of 5
Super 8 by Wyndham Alton
1800 Homer M. Adams Parkway, Alton, IL

Reviews

7.0

Good

Rating 10 - Excellent. 177 out of 790 reviews" "
Rating 8 - Good. 261 out of 790 reviews" "
Rating 6 - Okay. 164 out of 790 reviews" "
Rating 4 - Poor. 96 out of 790 reviews" "
Rating 2 - Terrible. 92 out of 790 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good stay
Stayed 1 night in Mar 2024
Response from Manager on Apr 14, 2024
Hello Jordan,We are delighted to hear that you had a pleasant experience during your stay with us. If there is anything else we can assist you with, please feel free to reach out to us.

6/10 Okay

Angela

Disliked: Staff & service, property conditions & facilities
Wasn’t worth the money
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Angela, We are sorry to hear that your stay did not meet your expectations. Your feedback is valuable to us for improving our services in the future. Thank you for bringing this to our attention.

2/10 Terrible

Dhruav

Stayed 1 night in Feb 2024
Response from Manager on Mar 24, 2024
Hello Dhruav,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your input and would appreciate the opportunity to address them.

2/10 Terrible

Kelsi

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We paid close to 400 bucks for less than a week, you'd figure they'd have good water pressure and plenty of hot water. But not the case here, takes forever just to fill up the bath tub for baths, and the water never gets hit as it should. Kinda not happy at all overall.
Stayed 1 night in Feb 2024
Response from Manager on Mar 3, 2024
Hello Kelsi,We appreciate you sharing your feedback with us. Rest assured, we will address this matter internally. Should you have any further concerns, please feel free to reach out to our management team directly.

8/10 Good

Kelsi

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't really have any complaints. Other than the pricing
Stayed 2 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello Kelsi,We appreciate your feedback and are glad to hear you didn't have any major issues during your stay. If you have any concerns about pricing, we recommend reaching out to our management team for further assistance and clarification. Thank you for choosing to stay with us and we hope to welcome you back in the future.

2/10 Terrible

Mona

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Hello Mona, We apologize for any inconvenience you may have experienced during your stay. Your satisfaction is our top priority, and we would have appreciated the opportunity to address any issues while you were still with us. Please reach out to our hotel directly with any feedback you may have, as we value your input and would love to make things right.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on Jan 16, 2024
Hello John,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was so friendly and helpful. She gave us a room close by when she saw my husband is diasbled. Thanks so much!
Stayed 1 night in Dec 2023
Response from Manager on Dec 5, 2023
Hello Charles,Thank you for sharing your positive experience with us! We are delighted to hear that our friendly and helpful staff member provided you with a room near the entrance. It's our goal to ensure all of our guests have a comfortable stay. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

6/10 Okay

UVANNA

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The owners were very personable and friendly. They were in the remodeling process so the place wasn't totally spotless, but our room was very clean and comfortable.
Stayed 2 nights in Oct 2023
Response from Manager on Nov 4, 2023
Hello UVANNA,Thank you for your kind feedback on our personable and friendly owners. We appreciate your understanding regarding the ongoing remodeling process, which may have caused some slight cleanliness issues. However, we are glad to hear that your room was clean and comfortable during your stay.

6/10 Okay

Steve

Traveled with group
Liked: Staff & service, room comfort
Hotel was ok. The crowd of people staying and or walking around not so much..... cheapest hotel in town so it is what it is.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 28, 2023
Hello Steve,Thank you for your feedback. We understand that our affordable rates may attract a diverse range of guests. If you have any specific concerns about other guests, please let us know so we can address them accordingly.

4/10 Poor

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Look elsewhere
People doing drugs right outside the door. Loid music all night. Smelled of cigarettes everywhere.
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Dear Guest, We apologize for the inconvenience caused by the disturbances you experienced during your stay. We take such matters seriously and will address them with the relevant departments to ensure a more comfortable experience for our guests. Thank you for bringing this to our attention.

6/10 Okay

Kathryn

Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello Kathryn, Thank you for choosing our hotel for your visit. We appreciate your feedback and apologize for any inconvenience caused during your stay. We value your input and have taken note of your comments for our continuous improvement. Please feel free to contact our management team directly regarding any further concerns you may have.

8/10 Good

Rosemary

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel was ok...
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Rosemary,Thank you for your feedback! We appreciate your positive review and are glad to hear you had a great experience with us. We look forward to welcoming you back in the future!

8/10 Good

Corey

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Corey,Thank you for your positive review! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 Good

Amanda

Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Amanda,Thank you for your review! We are glad to hear that you had such a great experience at our hotel. We look forward to welcoming you back in the future.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 9, 2023
Hello Jason,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Carlia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Rooms clean, ac and heat worked great!
Stayed 4 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Carlia,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 Excellent

Theodore

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Remodeling left the area dusty with building material lying around.
Stayed 1 night in Oct 2023
Response from Manager on Oct 9, 2023
Hello Theodore,Thank you for sharing your experience. We truly appreciate the insight regarding our area and also our remodeling. We hope to see you again in the future. Thank you for your valuable business.

6/10 Okay

Shamekia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Messy
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Shamekia ,Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is currently under renovation. No where was this mentioned during the booking process. Piles of filthy, old carpet left by the stairs with a horrible odor. Room door was ill fitting making it difficult to open and shut. No cups in room. Tub leaks. Breakfast selection was meager and no syrup for the waffles. I had stayed at this hotel previously and was very disappointed at how the location has deteriorated. Doubtful I will stay again.
Stayed 1 night in Oct 2023
Response from Manager on Oct 6, 2023
Hello Patricia, I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.

2/10 Terrible

Clay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsanitary
Stayed 3 nights in Sep 2023
Response from Manager on Oct 4, 2023
Hello Clay ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

2/10 Terrible

Anna

Traveled with partner
Liked: Amenities
Property had questionable characters outside
Stayed 1 night in Sep 2023
Response from Manager on Oct 28, 2023
Hello Anna,Thank you for bringing this to our attention. The safety and security of our guests is our top priority, and we take such feedback seriously. We will address this matter promptly.

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello Tim, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Terrible

Jeff

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, there was old furniture stacked up behind the building and pallets of materials blocking the entrance. There were several indigent persons smoking and hanging out in back and several cars in the parking lot with people "visiting". The lobby and hallways looked like they hadn't been cleaned in weeks, with debris on the carpet from one end to the the other. Some woman screaming at her kids and a cat meowing all night was the icing on the cake. Never again!
Stayed 4 nights in Sep 2023
Response from Manager on Sep 19, 2023
Hello Jeff ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

6/10 Okay

Laurel

Liked: Staff & service, room comfort
Disliked: Cleanliness
The mirrors and toilet paper holder were filthy. The sink faucet fell off in my hand several times. The room was recently repainted and new flooring installed. The bathroom tile flooring needs a good cleaning.
Stayed 1 night in Sep 2023
Response from Manager on Sep 17, 2023
Hello Laurel,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

6/10 Okay

Sherrie

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on Sep 9, 2023
Hello Sherrie,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Terrible

Krista

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 8, 2023
Hello Krista, It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 Okay

Janice

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed there for years but it has gradually gotten worse over time. We will not be back.
Stayed 1 night in Sep 2023
Response from Manager on Sep 6, 2023
Hello Janice, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

4/10 Poor

Robert

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Manager on Sep 6, 2023
Hello Robert, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 Okay

Tamika

Disliked: Cleanliness, property conditions & facilities
I could overlook the renovations but the light that was on the wall was hanging off and eventually fell off the wall. The bath tub had spots where it was peeling and looked like it hadn't been cleaned in weeks. The area around parts of the hotel were full of litter.
Stayed 2 nights in Aug 2023
Response from Manager on Sep 6, 2023
Hello Tamika, I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Manager on Aug 31, 2023
Hello Robert,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Poor

Kay

Disliked: Cleanliness, staff & service, property conditions & facilities
People who weren’t guests were hanging in the parking lot. Missing light bulbs. Shower diverter did not function so only a trickle of water from the shower head with the rest coming out of the faucet. We picked a Wyndham property because my daughter and I thought it would be safe and nice. It wasn’t.
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hello Kay,Thank you for sharing this experience with us. We truly value you feedback with regards to our parking and your comments about our shower. Please do consider us again on your next visit to the area.

2/10 Terrible

Bob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love to smell pot, weed, this is your place. I almost got a contact high walking down hall. It was like that for 2 days. People setting at front and back doors of building smoking cigarettes and weed day and night. If i hadn't already paid for room up front online i wouldn't have stayed. Plus it seem as though they must have had a day care in the room above us. People walking around loudly both nights till 3am. I had to leave TV on and set AC to 65 so it would run to help drown out People walking around and talking. Ill never prepay again.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 26, 2023
Hello Bob, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our room as well as our tv. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clerk went above and beyond to accommodate me which was awesome They do need to disclose that they do not have an elevator
Stayed 1 night in Aug 2023
Response from Manager on Aug 25, 2023
Hello Patricia,Thank you for taking the time to share your comments regarding our elevator and clerk. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 Poor

Tammy

Disliked: Cleanliness, amenities, property conditions & facilities
They were under construction, plus the shower didn’t work in my room, the toilet was wiggly, air conditioner was a bit noisy, just over all unsatisfactory. When I told them the shower didn’t work, all I got was sorry.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 18, 2023
Hello Tammy, I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Manager on Aug 19, 2023
Hello Tamika,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

6/10 Okay

Trevor, Mt. Olive

Liked: Staff & service
It’s not a total dump but it’s not very nice either. To be fair, I think they’re remodeling right now but there’s lots of issues besides that. If you have $100 and don’t want to sleep outside, then this is your place.
Stayed 1 night in Aug 2023
Response from Manager on Aug 7, 2023
Hello Trevor, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty and gross
Stayed 3 nights in Jul 2023
Response from Manager on Aug 7, 2023
Hello James, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

4/10 Poor

Duane

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Double bed all the pillows on one bed. Smelled like old clothes. It was the cheapest hotel at the time so i couldn't be mad. Stayed there other night and changed rooms it wasn't bad.
Stayed 1 night in Jul 2023
Response from Manager on Jul 26, 2023
Hello Duane, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

8/10 Good

Gene

Stayed 1 night in Jul 2023
Response from Manager on Aug 13, 2023
Hello Gene,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was uncomfortable i fell in the tub staff refused to listen/help. I was double billed. If anyone reads this please contact me. Jerry blaney (810) 458 3482.
Stayed 3 nights in Jul 2023
Response from Manager on Jul 23, 2023
Hello Mary,Thank you for sharing your experience. We truly appreciate the insight regarding our staff and your comments about our bed. We hope to see you again to deliver you with a 5 star experience.

2/10 Terrible

Melanie, Gilbert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as you walk in you can smell the bad odor. Or smelled like wet dog and faces. Staff was very slow. Place was dark and filthy. They clearly do not clean the place. There were people hanging outside that looked homeless. Don’t stop here! Keep driving. We didn’t even attempt to eat their breakfast. There’s no way we were going to risk that. This is definitely not a family style stay.
Stayed 2 nights in Jul 2023
Response from Manager on Jul 20, 2023
Hello Melanie,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsᄑ expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 Excellent

Adrian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and has everything you would need
Stayed 2 nights in Jun 2023
Response from Manager on Jul 11, 2023
Hello Adrian,Thank you for taking the time to share your comments regarding our staff. We are always looking for ways to improve upon the guest experience so thank you for sharing.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Did not stay as the bed had spiders and bugs. Owner promised a refund through you guys as a 3rd party book agent
Stayed 1 night in Jul 2023
Response from Manager on Jul 4, 2023
Hello Colin,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

8/10 Good

Joy

Liked: Cleanliness, staff & service, room comfort
Interesting group of individuals that congregate at night in the front and back of the hotel in the “non smoking” area.
Stayed 1 night in Jun 2023
Response from Manager on Jun 30, 2023
Hello Joy,It means so much to have earned your business. We appreciate the feedback regarding our area. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 Excellent

Clifford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They made sure that i had everything that i needed
Stayed 3 nights in Jun 2023
Response from Manager on Jun 29, 2023
Hi Clifford,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

2/10 Terrible

Cody

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I have stayed with this hotel location in the past and it was nice and clean. In the few years since it has gone way down. Mold smoke smell Marijuana use in the building smell of sewer and obfious roof leaks through the building. I will not be staying again.
Stayed 3 nights in Jun 2023
Response from Manager on Jun 28, 2023
Hello Cody, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service
Cannot wait to see the remodeled Super 8! We stayed at this hotel as part of a conference; it was much more affordable than other lodging in the area. Yes, the place is very much in need of a facelift. But the rooms were very clean, including the service areas such as the breakfast bar. And the staff is SUPER nice! They were fun and polite, and the owners were there, too, to get our feedback and wish us well. And yes, they are renovating the hotel! The hotel lost points with me because, although nice and clean, the fixtures need replacing due to age and wear, and the walls need painting. The carpet was clean, but could use replacing soon, too. And the owners are doing it! They are going room by room so as to keep the chaos to a minimum for guests. I cannot wait to come back next year and see the new facility.
Stayed 2 nights in Jun 2023
Response from Manager on Jun 29, 2023
Hi Sarah,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Sherry

Stayed 1 night in Jun 2023
Response from Manager on Jul 16, 2023
Hello Sherry,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

6/10 Okay

Linda

Disliked: Property conditions & facilities
Good location. Property is old and dirty. Couldn't hardly see out of the windows they were so dirty. Hair on the tub.
Stayed 1 night in Jun 2023
Response from Manager on Jun 24, 2023
Hello Linda,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.