Ratings based on 354 Verified Reviews

4.0 out of 5
72% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by Reginaldo

Posted Jan 2, 2018 on Hotels
The room was big but a little dated. It was clean but it smelled like cigarette smoke was seeping through the walls or somewhere. Good location.
4 out of 5
by Thi lan anh

This traveler left a rating score only Posted Dec 18, 2017 on Hotels
4 out of 5
for Everyone
by A verified traveler from lexington. ky. USA

Posted Sep 26, 2017
Nice clean hotel very close to the older historical part of Colmar. Room was clean and comfortable. Staff very friendly and helpful. Hot pot and refrigerator in room were very convenient. 13 euros per day for parking a little steep. I would use this hotel again when in Colmar.
2 out of 5
by A verified traveler from california


Posted Jun 25, 2017
Moldy shower, gross worn and stained carpet, room smelt like a mix of death and mold from water damage. Don't know how it has 4 stars
3 out of 5
by Kerry

Posted Jun 18, 2017 on Hotels
This hotel is 3 star at best as it is so outdated. The carpet was ancient and the bed as hard as a board. I had never seen a haiir dryer with a hose and must be older,than the 48 years I have been on this earth. The hotel was well located and situated overlooking the main park which was lovely to look out on and very quiet. There is not much choice in Colmar which is why they do so well. The breakfast buffet was very good. I am surprised that the Mercure group has not insisted that this hotel has not been renovated.
5 out of 5
for Everyone
by A verified traveler from Warwick UK

Very Good Hotel

Posted May 15, 2017
Pros: Staff and style, location.
Cons: Nothing
Location: Close to old town, lovely setting adjacent to public park with old bandstand and statues etc.
This is a very good Hotel In a great location, surrounded by park rea with mature trees and grass albeit very near to the old town centre. It's a quiet and smart position. The hotel is a modern late 20th century style but it is in good order and the rooms/bathroom very well appointed. Restaurant for breakfast was excellant. The front desk staff very helpful particularly upon arrival. We would stay here again and Colmar is very stylish, quite a surprise.
5 out of 5
for Everyone
by A verified traveler from St. Louis, MO

Nice hotel conveniently close to sites.

Posted Mar 14, 2017
This hotel was a nice business hotel close to the sites we planned to visit. The staff was friendly and helpful. It was close to restaurants and shops and provided a good base to visit the villages of the Alsace wine region.
4 out of 5
by Mark

Convenient location in Colmar

Posted Jan 16, 2017 on Hotels
Hotel location is excellent for the walking into Colmar Center. Hotel service& breakfast is great. Just 2 minor points, the first being that not enough toiletries are in the room upon arrival & secondly, our tv only had 5 French channels instead of the normal selection of international channels. Luckily a football match was on which made it ok.
4 out of 5
by Darren

Christmas market shortbreak

Posted Jan 1, 2017 on Hotels
Hotel is set in a quite, safe area close to the train station and old town. The staff were helpful and friendly and the bar was reasonable. Although from the outside the building looks dated the interior has been updated and was clean and ideal for a short break
4 out of 5
by A verified traveler

Posted Sep 16, 2016 on Hotels
The location was perfect to catch the local points of interest, little venice, old town, but thre is no AC so be aware if you go in the summer. It was HOT in September.