Ratings based on 178 Verified Reviews

4.1 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice place for relaxing and staying

Posted Oct 2, 2017
Cons: Balcony door and shower head
Location: Browsing in Coloane Village and Tai Pa Village
It was a lovely experience to stay in Pousada de Coloane again. The hotel diffuses relaxed and comfortable feeling with Portuguese ambiance. Beautiful beach view and lush surroundings refreshed and calmed my spirit, leaving all the worries behind. The restaurant is good, providing authentic and delicious Portuguese and Macanese food. All the staff were friendly.
Comment from Hotel Management
Oct 11, 2017 by winnie,reservations, Hotel Management
Thank you for your review and comment, we are looking forward to see you again, it was a pleasure to have you with us in our Pousada.
5 out of 5
Recommended
for Everyone
by A verified traveler from Frankfurt

A comfortable touch of European past

Posted Aug 23, 2017 on Orbitz
This place is the place to go after a long Asia stay. Inconvenient the distance to the airport. Though there is a well priced taxi/pick-up service. Inconvenient the room devices (hairdryers should be a little more up to date) and the wine is a bit rough. Though, it is wonderful rooms, a wonderful restaurant and a wonderful, peaceful place and splendid beach view to make this an unforgettable good stay.
Comment from Hotel Management
Aug 27, 2017 by winnie,reservations, Hotel Management
Thank you for your review and comment; we are so sorry that our services and facilities did not meet your expectations. Now we are making an improvement on facilities and staff training based on your comment, hope you will be back again and experience our progress.
5 out of 5
by A verified traveler

Portuguese decorative small hotel

Posted Aug 20, 2017 on Hotels
Classy hotel but far from city. Breakfast is simple but you have all your need. Room is rather small but facing the beach very nice view. You need to call a taxi to transport to city. Receptionist is very helpful to help and call taxi for you. The beach is in walking distance and small village around but there is no shops or local restaurants around and the restaurant in the hotel is the only choice.
Comment from Hotel Management
Aug 27, 2017
Thank you for your review and comment, we are looking forward to see you again, it was a pleasure to have you with us in our Pousada.
4 out of 5
by Jose

Posted Aug 9, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017
Thank you for your review and comment, we are looking forward to see you again, it was a pleasure to have you with us in our Pousada.
4 out of 5
Recommended
for Everyone
by A verified traveler from Frankfurt

When you made it, its the only place to be.

Posted Aug 5, 2017 on Orbitz
The experience arriving in Macau is something everyone will rate differently, how he experiences this harsh, indifferent, unwelcoming and unhelpful environment. Should you arrive first time, take a taxi. Once arrived, it is a three-star location with a four-star environment and service. If you like harsh wines, take them in your room. Its a good start in the stay, enjoy the pool or pretty nearby beach. This place is a secret recommendation.
Comment from Hotel Management
Aug 13, 2017 by winnie,reservations, Hotel Management
Thank you for your review and comment; we are so sorry that our services and facilities did not meet your expectations. Now we are making an improvement on facilities and staff training based on your comment, hope you will be back again and experience our progress.
5 out of 5
by A verified traveler

Posted Jun 21, 2017 on Hotels
Comment from Hotel Management
Jul 23, 2017
Thank you for your review and comment, we are looking forward to see you again, it was a pleasure to have you with us in our Pousada.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Excellent customer service throughout!

Posted Jun 6, 2017
Excellent customer service throughout! From the check-in, to the restaurant, to the cleaning personnel. All exceeded my expectations! Will definitely stay again!
Comment from Hotel Management
Jul 23, 2017 by RESERVATIONS, Hotel Management
Thank you for your review and comment, we are looking forward to see you again, it was a pleasure to have you with us in our Pousada.
5 out of 5
by A verified traveler

Posted Apr 21, 2017 on Hotels
Comment from Hotel Management
Apr 28, 2017
Thank you for your review and comment, we are looking forward to see you again, it was a pleasure to have you with us in our Pousada.
1 out of 5
by xiaoming

The worst hotel at all

Posted Mar 28, 2017 on Hotels
This is a worst hotel I ever seen before: no taxis for anytime,if u want go out have to wait at least 20 minutes; terrible foods for high price; two glasses were broken by accident,the front desk guy with glasses tried to charge $100 local dollars,about $15 US dollars. Never one back again.
Comment from Hotel Management
Mar 30, 2017
Thank you for your review and comment; we are so sorry that our services and facilities did not meet your expectations. Now we are making an improvement on facilities and staff training based on your comment, hope you will be back again and experience our progress.
4 out of 5
Recommended
for Couples
by A verified traveler from YVR

Nice area and quite if you preferred

Posted Mar 21, 2017
Pros: Services with care, classic and clean
Cons: Expedia web site need Chinese name too as many local taxi drivers have no idea about the name of hotel.
Location: walk to beach, need taxi to get out
Nice area and quite if your like, a tasteful place, and would come back again!
Comment from Hotel Management
Mar 24, 2017 by RESERVATIONS, Hotel Management
Thank you for your review and comment, we are looking forward to see you again, it was a pleasure to have you with us in our Pousada.