Ratings based on 266 Verified Reviews

3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from London

Nice hotel close to the Airport.

Posted Jul 26, 2017
Pros: Friendly and helpful.
Cons: Wi-Fi
Location: Very close to Airport with a shuttle bus to and from Airport.
Friendly, English speaking staff. Very helpful with information but the only downside I experienced was, I could not get wi-fi on my laptop.
Comment from Hotel Management
Jul 27, 2017 by M.Touihri, Hotel Management
Dear Jim, Thank you very much for your feedback and your honest und helpful words. It helps us to recognize our weaknesses and improve our performance. We are glad to welcome you again to the Leonardo Hotel Köln Airport and to convince you of our ever improving commitment to excellent service. Best regards from Cologne, M.Touihri
4 out of 5
Recommended
for Everyone
by A verified traveler

One night stay

Posted Jun 2, 2017
Staff were very helpful and use of the airport shuttle bus was great as we had to drop a fire car to the airport and then get back to the hotel on the day we arrived and then leave for the airport at 04.45 the following morning. Very pleasant beer garden.
Comment from Hotel Management
Jun 20, 2017 by M.Mahat, Hotel Management
Dear Guest, Thank you very much for your great review about your recent stay at our hotel.We are looking forward to welcome you again. Best regards from Cologne
5 out of 5
by Craig

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
Apr 19, 2017 by DM, Hotel Management
Dear Guest, thank you very much for taking the time to evaluate your stay. We hope to welcome you again in the future. Best regards, M.Touihri Leonardo Hotel Köln Bonn Flughafen
4 out of 5
by steven e

A Few Hiccups but the Service was Good

Posted Mar 27, 2017 on Hotels
It was very difficult to get there from the airport even though it is onsite at the airport- there are no sidewalks to walk there and there is no shuttle to find. I couldn't even find a courtesy phone to call and ask for a pickup. Also, i requested a room with a bigger single bed and instead got one with 2 smaller beds. Disappointing. But the bartender and restaurant staff were really nice! The bartender especially took the time to talk with us and make our visit enjoyable.
Comment from Hotel Management
Apr 11, 2017 by DM, Hotel Management
Dear Steven, Thank you very much for visiting and providing us with your impressions of our hotel. It is our goal to make each of our guests feel special. We will work hard to achieve this goal. Guest comments and feedback are extremely useful for improving our performance. I have forwarded your feedback to the responsible head of departments. We hope to see you soon again. Best regards from Cologne, M.Mahat
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Great hotel walking distance from Airport or free courtesy bus Great hotel
Comment from Hotel Management
Feb 23, 2017 by M.Mahat, Hotel Management
Dear Guest, thank you for your nice feedback. We are looking forward to welcome you again. Best regards from Cologne
4 out of 5
Recommended
for Everyone
by A verified traveler from Z

Great room and hotel, friendly staff

Posted Feb 7, 2017
Great room - clean and spacious. Very good service.
Comment from Hotel Management
Feb 7, 2017 by Meike Mahat, Hotel Management
Dear Daniel, thank you for your nice feedback.We are very happy that you enjoyed your stay with us and that our service met your expectations. Your feedback is a great motivation for our team as it shows that our daily efforts and engagement are paying off.We are looking forward to welcome you again. Best regards from Cologne, M.Mahat
5 out of 5
by A verified traveler

Clean and convinient for flying from Cologne Airpo

Posted Nov 20, 2016 on Hotels
It was what you need at an Airport Hotel
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear Guest, thank you for your nice feedback. We are looking forward to welcome you again. Best regards from Cologne, M.Mahat
4 out of 5
by A verified traveler

Convenient, clean but lost property not fund!!?

Posted Oct 31, 2016 on Hotels
Very convenient hotel, clean and comfortable. The only thing I would like to point out is that when I returned to the hotel, after realising I had left my iPhone charger and adapter (only few hours I had checked out), it could not be found!! Very disappointed.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for visiting and providing us with your impressions of our hotel. It is our goal to make each of our guests feel special. We will work hard to achieve this goal. Guest comments and feedback are extremely useful for improving our performance. Sorry that we have not found your charger and your adapter.We hope to see you soon again. Kind regards, M.Mahat
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place to stay.

Posted Oct 18, 2016
Location: Right near the Cologne airport with a free shuttle.
The hotel, staff, and breakfast were excellent. I highly recommend this hotel.
Comment from Hotel Management
Oct 19, 2016 by M.Mahat, Hotel Management
Dear Guest, Thank you very much for your great review about your recent stay at our hotel.We are very happy that you enjoyed your stay with us and that our service met your expectations. Your feedback is a great motivation for our team as it shows that our daily efforts and engagement are paying off.We hope to see you soon again. Best regards from Cologne
4 out of 5
by A verified traveler

Will use again...

Posted Sep 27, 2016 on Hotels
It was perfect for our requirements, which was an overnight stop before a flight. No problems experienced....
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Dear Guest, thank you for your nice feedback. We are looking forward to welcome you again. Best regards from Cologne, M.Mahat