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Reviews of AMERON Köln Hotel Regent

AMERON Köln Hotel Regent
Melatenguertel 15, Cologne, NW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 950 reviews" "
Rating 8 - Good. 374 out of 950 reviews" "
Rating 6 - Okay. 43 out of 950 reviews" "
Rating 4 - Poor. 12 out of 950 reviews" "
Rating 2 - Terrible. 9 out of 950 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just been here last week and my stay has been by far one of the best hotel accommodation I have had. I have stayed in a lot of hotels but this one surprised me. From the cleanliness of the hotel to the room and to the toilet has been extraordinary. I have not seen any molds, limescales or any dirt. The hotel room had ample space, too. I am really impressed. Also the room was well prepared with pillows, duvets and you do not even have to ask for extra. The concierge staff were friendly all the time. Provided bathrobes and slippers which some hotels won't with the same price but they do. Also near the public transport (3 mins walk) really enjoyed my stay here. Also used their Sauna and gym, very clean. The only thing I did not try here was the breakfast because it was not included in my reservation. it was 21euro, I think it is a bit pricey but I do not know what is included as I never went down to have a look. But definitely enjoyed local breakfast in town. The price of this hotel is not too expensive for the value you will get. First time to leave a tip for the housekeeper as I really was happy with everything. I highly recommend this place! And will definitely come back to this hotel if I go back to Köln.
Stayed 3 nights in Feb 2024
Response from Volker Pinhack on Mar 4, 2024
Dear Mitchelle,Thank you for taking the time to write us a great review about your stay in our house.On behalf of the entire team, I would like to thank you very much for your detailed feedback. We are glad to hear that you had such positive memories of the facilities, cleanliness and our friendly staff.We would be very pleased to welcome you again on your next trip to Cologne.With best regards from Cologne,Yours

8/10 Good

Christian, Tokyo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, clean and good connection to public transport. Not many restaurants around.
Stayed 1 night in Dec 2023
Response from Volker Pinhack on Jan 1, 2024
Dear Christian, Thank you very much for your feedback after your stay with us. We are very pleased that you like our hotel and felt so comfortable. We would be delighted to welcome you back to our hotel on your next trip to Cologne.A happy new year 2024 and best regards

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Volker Pinhack on Dec 18, 2023
Liebe Laura,vielen herzlichen Dank für die positive Bewertung Ihres Aufenthaltes in unserem Hause. Schön, dass es Ihnen bei uns gefallen hat und wir Sie von der Lage, als auch von unserem Haus überzeugen konnten.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen und senden Ihnen herzlichen Grüße aus der Domstadt!Ihr

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay overall was very enjoyable
Stayed 4 nights in Nov 2023
Response from Volker Pinhack on Dec 18, 2023
Dear Mike,Thank you very much for your review of your stay at the AMERON Cologne Hotel Regent.I was delighted to read your review and I am very pleased that we were able to provide you with a pleasant stay. The entire team is already looking forward to welcoming you back soon.With best regards,

8/10 Good

Margarete, Campbellcroft

Stayed 14 nights in Sep 2023
Response from Volker Pinhack stellv. Hoteldirektor on Nov 23, 2023
Liebe Margarete,•vielen Dank für Ihre tolle und positive Bewertung zu Ihrem Aufenthalt bei uns im AMERON Köln Hotel Regent und dass Sie sich die Zeit genommen haben uns zu bewerten.Über Ihr Feedback haben wir uns sehr gefreut und werden dieses mit dem gesamten Team teilen.Wir würden uns freuen, Sie bei Ihrer nächsten Reise nach Köln, wieder bei uns im Haus begrüßen zu dürfen.Herzlichst, Ihr

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Volker Pinhack on Oct 30, 2023
Dear Thomas,Thank you for rating us with 8 out of 10 points at Hotels.com.We are always happy to know that you felt comfortable and had a great time with us.So we hope to see you again soon and send you best regards !Yours

8/10 Good

Heather, Hook Norton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel. All you expect of a modern hotel accept as a Brit no kettle or tea making facility… just a coffee machine. Lovely decor, gorgeous bathroom, lovely big bed. We stayed in a premium room which included parking. Just a Short walk to the tram which was very easy to get into the centre of Cologne.
Stayed 1 night in Sep 2023
Response from Volker Pinhack on Oct 30, 2023
Dear Heather,Thank you very much for the positive evaluation of your stay in our house. We are glad that you liked it with us aswell as the location and the decor.We hope to be able to welcome you soon again with us and send you the best greetings from Cologne.Best Regards,

10/10 Excellent

Amir

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok but we didn’t receive any VIP packages ( as Expedia silver member)… no need to pay for parking on the same street in nearby.
Stayed 1 night in Jun 2023
Response from Volker on Jun 29, 2023
Dear Amir,Thank you very much for your feedback to your stay with us in cologne. We are very pleased that you had a comfortable stay with us in cologne. I'm sorry that you didn't received the VIP Amenities at your stay.You can of course always ask at the front desk if something ist missing. Sorry for the inconveniences.We hope to welcome you soon again with us in cologne,Best Regards,

10/10 Excellent

Philippe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4-star very modern hotel which i chose to visit a trade show in Düsseldorf to avoid the exorbitant hotel rates in that city. The deice was 50mns and easy
Stayed 2 nights in May 2023
Response from Volker on May 9, 2023
Dear Philippe,- Thank you very much for the positive evaluation of your stay in our house. We are glad that you liked it with us and that we could convince you of the location, as well as of our house.We hope to welcome you again soon and send you our best regards from the "cathedral city"!With best Regards,

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay here after reading good reviews. It really didn’t disappoint! Great location - just a short tram ride away from the centre of town. Really comfortable room, helpful staff, great nights sleep. Enjoyed the sauna too! Will come again.
Response from Volker Pinhack on Dec 31, 2022
Dear Matthew,Thank you very much for the wonderful review to your stay. We are pleased that you enjoyed your stay with us and hope to welcome you soon again in our Hotel. I am particularly pleased that you remember our staff so positively. We wish you a happy new year 2023.

10/10 Excellent

Paulo

Stayed 2 nights in Sep 2022
Response from Volker Pinhack - Executive Assistant Manager on Sep 27, 2022
Dear Paulo,Thank you for your positive review on Expedia and the related feedback about your stay with us.We are very pleased that you had a pleasant and comfortable stay with us and that you liked the room.On your next visit to Cologne, we look forward to being your host again and wish you, until then, all the best!

10/10 Excellent

Adil

Stayed 1 night in Sep 2022
Response from Volker Pinhack - stellv. Hoteldirektor on Sep 27, 2022
Lieber Adil,vielen Dank für Ihre positive Bewertung bei Expedia und das damit verbundene Feedback zu Ihrem Aufenthalt bei uns.Wir freuen uns sehr, dass Sie einen angenehmen und komfortablen Aufenthalt bei uns hatten und Ihnen das Zimmer gefallen hat.Bei Ihrem nächsten Besuch in Köln freuen wir uns erneut Ihr Gastgeber zu sein und wünschen Ihnen, bis dahin, alles Gute!

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but please fix the WiFi!
Great hotel but sadly the WiFi was awful which made working, even email, very hard
Stayed 1 night in Aug 2022
Response from Nicole on Aug 31, 2022
Dear Daniel, Thank you very much for your good review! We are pleased that you have felt comfortable with us and we apologize for the WIFI that didn't have enough capacity last week due to a very high streaming rate. We wish you all the best. Kind regards

10/10 Excellent

Jalal

Stayed 3 nights in Jul 2022

8/10 Good

Simone, Vienna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
L’Ameron di Colonia è un’hotel internazionale rinnovato qualche anno fa, con camere ben tenute è relativamente moderne. Nella camera sono stati lasciati dei piccoli omaggi, molto apprezzati. Tuttavia, l’accoglienza è risultata essere abbastanza fredda e poco informativa. La colazione, a 20 € a persona, è abbastanza costosa. Per quanto riguarda la stanza, davvero molto scomoda la vasca: per docciarsi non vi è alternativa che tenere il doccino in mano. Non ideale. Il centro dista sei fermate di tram, che si trova appena fuori l’hotel. Noi siamo anche tornati a piedi, ma è davvero molto lunga. Un buon hotel, sicuramente uno dei migliori in città, ma con un rapporto qualità prezzo solo discreto.
Stayed 1 night in May 2022
Response from Volker Pinhack on Jun 1, 2022
Caro Simon, grazie per aver dedicato del tempo a condividere con altri viaggiatori la vostra esperienza con noi. Siamo lieti che il vostro soggiorno presso di noi sia stato piacevole e confortevole e che la camera vi sia piaciuta. Tuttavia, mi dispiace che non siate rimasti soddisfatti del servizio offerto dal personale della reception, ne parlerò con loro internamente. Forse volete scriverci in un messaggio personale che cosa vi è mancato esattamente? Disponiamo anche di camere con doccia al piano terra; non esitate a contattarci per la vostra prossima prenotazione nel nostro hotel. Ci auguriamo di potervi accogliere nuovamente in occasione della vostra prossima visita a Colonia, nonostante gli incidenti. Cordiali saluti da Colonia, Il tuo

10/10 Excellent

Annick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stay there every time I go to Cologne. Simply the best: amazing rooms, they remember your preferences, there’s a gym 24/7 and a large sauna and the staff is amazing. Book it!
Stayed 10 nights in Apr 2022
Response from Volker Pinhack on May 2, 2022
Dear Annick, Thank you for taking the time to share your experience with us with other travelers. We are glad that you enjoyed your stay with us and that we were able to convince you of the location as well as our house. We are always happy to hear that you felt comfortable and had a great time with us. So we hope to see you again soon and send you our best regards! Yours

8/10 Good

Vitaly

Stayed 5 nights in Apr 2022
Response from Volker Pinhack on May 2, 2022
Lieber Vitaly, vielen Dank für Ihre tolle und positive Bewertung zu Ihrem Aufenthalt bei uns im AMERON Köln Hotel Regent und dass Sie sich die Zeit genommen haben uns zu bewerten. Über Ihr Feedback haben wir uns sehr gefreut und werden dieses mit dem gesamten Team teilen. Die besten Grüße aus Köln sendet Ihnen

8/10 Good

Vitaly

Stayed 2 nights in Apr 2022
Response from Volker Pinhack on Apr 11, 2022
Dear Vitaly, Thank you for your great and positive review about your stay with us at the AMERON Cologne Hotel Regent and for taking the time to rate us. We were very happy about your feedback, we would have liked to know how we can further improve our service? Perhaps you would like to send us a personal message. Best regards from Cologne

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay.
A bit out of town but good transport links. Good price and nice hotel.
Stayed 2 nights in Nov 2021
Response from Volker Pinhack on Feb 25, 2022
Dear Amy, Thank you very much for sharing your experience of your stay with us in this way. We are pleased that we could convince you of our house, our rooms and our location. We therefore look forward to welcoming you back to soon and send you our best regards from cologne

8/10 Good

Kiszelewski

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Volker Pinhack on Feb 1, 2022
Liebe(r) Kiszelewski, haben Sie recht herzlichen Dank, dass Sie uns Ihre Erfahrungen, zu Ihrem Aufenthalt bei uns, auf diesem Wege teilen. Es freut uns, dass wir Sie von unserem Haus, unseren Zimmern und unserer Lage überzeugen konnten. Teilen Sie uns gerne mit, wie wir unseren Service weiter verbessern können, oder was Ihnen während Ihres Aufenthalts bei uns im Haus gefehlt hat. Wir freuen uns daher, wenn wir Sie bei Ihrer nächsten Reise nach Köln wieder bei uns begrüßen dürfen und senden Ihnen die besten Grüße aus der Domstadt! Ihr

10/10 Excellent

Andreas

Stayed 1 night in Dec 2021

10/10 Excellent

Gearóid

Stayed 3 nights in Dec 2021

10/10 Excellent

Mark

Stayed 1 night in Dec 2021
Response from Volker Pinhack on Dec 31, 2021
Lieber Mark, wir danken Ihnen ganz herzlich, dass Sie sich die Zeit genommen haben, uns ein Feedback zu Ihrem Aufenthalt bei uns in Köln zu geben. Schön, dass es Ihnen bei uns gefallen hat! Das gesamte Team des AMERON Hotel Regent würde sich sehr freuen, Sie bald wieder bei uns in der Domstadt zu begrüßen. Ein gutes neues Jahr 2022 wünscht Ihnen

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from PS on Oct 18, 2021
Lieber Kyle, vielen Dank, dass Sie uns mit 10 von 10 Punkten bei Hotels.com bewertet haben. Wir freuen uns immer zu erfahren, dass sich wohlgefühlt haben und einen tolle Zeit bei uns verbracht haben. So hoffen wir auf ein baldiges Wiedersehen und senden Ihnen die besten Grüße ! Ihr Philipp Stahl Hotel Manager

10/10 Excellent

Rima

Stayed 1 night in Sep 2021
Response from PS on Oct 5, 2021
Liebe Rima, vielen Dank für Ihre tolle und positive Bewertung zu Ihrem Aufenthalt bei uns im AMERON Köln Hotel Regent und dass Sie sich die Zeit genommen haben uns zu bewerten. Über Ihr Feedback haben wir uns sehr gefreut und werden dieses mit dem gesamten Team teilen. Die besten Grüße aus Köln sendet Ihnen Ihr Philipp Stahl Hotel Manager

8/10 Good

Barbara

Liked: Cleanliness
TV not working correctly, unfortunately after daily requests for assistance nothing was done for the entire stay.
Stayed 7 nights in Sep 2021
Response from PS on Sep 24, 2021
Dear Barbara, We would like to thank you for your feedback and your open words about your stay with us. We are very sorry that we could not completely fulfill your expectations during your last stay. We would like to apologize for the inconvenience caused. Please be assured that we really take your feedback to heart and will follow up and work on your points internally. We hope to welcome you again in the future to convince you once more of our quality and service. Best regards from the cathedral city send you Philipp Steel Hotel Manager

6/10 Okay

Cristiana

Business traveler
Liked: Cleanliness
Stayed 7 nights in Aug 2021
Response from PS on Sep 24, 2021
Liebe Christina, vielen Dank fürBewertung zu Ihrem Aufenthalt bei uns im AMERON Köln Hotel Regent und dass Sie sich die Zeit genommen haben uns zu bewerten. Wir würden uns freuen Sie schon bald wieder bei uns begrüßen zu dürfen. Die besten Grüße aus Köln sendet Ihnen Ihr Philipp Stahl Hotel Manager

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Briliant
Stayed 1 night in Apr 2021
Response from PS on May 4, 2021
Dear Tom, Thank you very much for the positive evaluation of your stay in our hotel. Nice that you enjoyed your stay with us and we were able to convince you of the location and our service. We hope to see you again soon and send you warm greetings from Cologne! Kind regards, Philipp Stahl Hotel manager

6/10 Okay

Barbara, Newcastle

Disliked: Cleanliness
Had to ask for tea, coffee and milk on a daily basis. Bed changed only once in seven nights stay. Room only tidied once and bins only emptied Once in seven days. Complementary water only replenished once,
Stayed 7 nights in Sep 2020
Response from PS on Sep 21, 2020
Dear Barbara, Thank you very much for sharing your experiences about your stay with us in this way. We are pleased that we were able to welcome you as our guest. In order to be able to guarantee our guests a safe stay and to protect our employees, our services are partly restricted due to the currently applicable Corona Protection Ordinance in order to be able to comply with the applicable legal regulations. For this reason, we are currently not allowed to offer daily room cleaning. We therefore thank you very much for your understanding in these special times. We look forward to seeing you again soon in Cologne and we send you the best greetings from the cathedral city! Your Philipp Stahl Hotel manager

10/10 Excellent

David

Business traveler
Stayed 2 nights in Aug 2020
Response from PS on Aug 24, 2020
Lieber David, vielen Dank, dass Sie uns mit 10 von 10 Punkten bei Hotels.com bewertet haben. Wir freuen uns immer zu erfahren, dass sich wohlgefühlt haben und einen tolle Zeit bei uns verbracht haben. So hoffen wir auf ein baldiges Wiedersehen und senden Ihnen die besten Grüße ! Ihr Philipp Stahl Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location.
Stayed 3 nights in Jul 2020
Response from PS on Aug 10, 2020
Dear Guest, Thank you very much for the positive evaluation of your stay in our hotel. Nice that you enjoyed your stay with us and we were able to convince you of the location and our service. We hope to see you again soon and send you warm greetings from Cologne! Kind regards, Philipp Stahl Hotel manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the air condition was perfect for the summer days
Stayed 2 nights in Jun 2020
Response from PS on Jul 6, 2020
Dear Guest, Thank you very much for the positive evaluation of your stay in our hotel. Nice that you enjoyed your stay with us and we were able to convince you of the location and our service. We hope to see you again soon and send you warm greetings from Cologne! Kind regards, Philipp Stahl Hotel manager

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from PS on Mar 15, 2020
Lieber Jedffey, vielen Dank, dass Sie uns mit 10 von 10 Sternen bei Hotels.com bewertet haben. Wir freuen uns immer zu erfahren, dass sich wohlgefühlt haben und einen tolle Zeit bei uns verbracht haben. So hoffen wir auf ein baldiges Wiedersehen und senden Ihnen die besten Grüße ! Ihr Philipp Stahl Hotel Manager

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location makes it possible to drive to, park, then take the excellent public transportation nearby. Comfortable, clean, and quiet rooms. Front desk staff was outstanding and helpful. I will definitely stay here again.
Stayed 3 nights in Feb 2020
Response from PS on Mar 11, 2020
Dear Jeffrey, Thank you very much for the positive evaluation of your stay in our hotel. Nice that you enjoyed your stay with us and we were able to convince you of the location and our service. We hope to see you again soon and send you warm greetings from Cologne! Kind regards, Philipp Stahl Hotel manager

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful one night stay to meet up with friends. We had spacious rooms, and service was excellent. Location is perfect!
Stayed 1 night in Jul 2019
Response from PS on Feb 21, 2020
Dear Julia, Many thanks for the positive evaluation of your stay in our house. Nice that you liked it with us and we could convince you of the location and with our service. We hope to welcome you again soon and send you warm greetings from Cologne! Kind regards, Philipp Stahl Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from PS on Feb 20, 2020
Lieber Gast, vielen Dank für Ihre tolle und positive Bewertung zu Ihrem Aufenthalt bei uns im AMERON Köln Hotel Regent und dass Sie sich die Zeit genommen haben uns zu bewerten. Über Ihr Feedback haben wir uns sehr gefreut und werden dieses mit dem gesamten Team teilen. Die besten Grüße aus Köln sendet Ihnen Ihr Philipp Stahl Hotel Manager

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located to public transportation.
Stayed 1 night in Feb 2020
Response from PS on Feb 18, 2020
Dear Martin, Thank you very much for sharing your experience of your stay with us in this way. We are pleased that we were able to convince you of our house and our location. We are therefore looking forward to welcoming you back to Cologne soon and send you the best regards from Cologne! Yours sincerely, Philipp Stahl

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from PS on Feb 12, 2020
Lieber Gast, vielen Dank für Ihre positive Bewertung bei Expedia und das damit verbundene Feedback zu Ihrem Aufenthalt bei uns. Wir freuen uns sehr, dass Sie einen angenehmen und komfortablen Aufenthalt bei uns hatten und Ihnen das Zimmer gefallen hat. Bei Ihrem nächsten Besuch in Köln freuen wir uns erneut Ihr Gastgeber zu sein und wünschen Ihnen, bis dahin, alles Gute! Ihr Philipp Stahl

8/10 Good

Ebru Aylin

Stayed 1 night in Dec 2019

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from PS on Jan 17, 2020
Lieber Mohammad, vielen Dank, dass Sie uns mit 10 von 10 Sternen bei Hotels.com bewertet haben. Wir freuen uns immer zu erfahren, dass sich wohlgefühlt haben und einen tolle Zeit bei uns verbracht haben. So hoffen wir auf ein baldiges Wiedersehen und senden Ihnen die besten Grüße ! Ihr Philipp Stahl Hotel Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing for both Business and Leisure. Although the price was a bit steep I felt everything was worth the penny.
Stayed 2 nights in Dec 2019
Response from PS on Jan 15, 2020
Dear Guest, Many thanks for the positive evaluation of your stay in our house. Nice that you liked it with us and we could convince you of our house. We hope to welcome you again soon and send you warm greetings from the cathedral city Cologne! Kind regards, Philipp Stahl Hotel Manager

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
Good
In the room Great.
Stayed 1 night in Oct 2019
Response from PS on Jan 17, 2020
Lieber Jordan, vielen Dank für Ihre positive Bewertung bei Hotels.com und das damit verbundene Feedback zu Ihrem Aufenthalt bei uns. Wir freuen uns sehr, dass Sie einen angenehmen und komfortablen Aufenthalt bei uns hatten und Ihnen das Zimmer gefallen hat. Bei Ihrem nächsten Besuch in Köln freuen wir uns erneut Ihr Gastgeber zu sein und wünschen Ihnen, bis dahin, alles Gute! Ihr Philipp Stahl Hotel Manager

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from PS on Dec 18, 2019
Liebe Michelle, vielen Dank für Ihre tolle und positive Bewertung zu Ihrem Aufenthalt bei uns im AMERON Köln Hotel Regent und dass Sie sich die Zeit genommen haben uns zu bewerten. Über Ihr Feedback haben wir uns sehr gefreut und werden dieses mit dem gesamten Team teilen. Die besten Grüße aus Köln sendet Ihnen Ihr Philipp Stahl Hotel Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and helpful. We had a meal in the restaurant which was 1st class. We had a standard room which was perfect, beds very comfortable. The bath was amazing as I am tall, it was just perfect to stretch out in.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, cosy bar area and very good tram service into town
Stayed 3 nights in Nov 2019
Response from PS on Dec 3, 2019
Dear Guest, Many thanks for the positive evaluation of your stay in our house. Nice that you liked it with us and we could convince you of the location, as well as of our house. We hope to welcome you again soon and send you warm greetings from the cathedral city Cologne! Kind regards, Philipp Stahl

8/10 Good

Kerstin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from PS on Dec 3, 2019
Liebe Kerstin, vielen Dank, dass Sie uns mit 8 von 10 Punkten bei Hotels.com bewertet haben. Wir freuen uns immer zu erfahren, dass sich wohlgefühlt haben und einen tolle Zeit bei uns verbracht haben. So hoffen wir auf ein baldiges Wiedersehen und senden Ihnen die besten Grüße ! Ihr Philipp Stahl Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The staff was very helpful and friendly. Esp. The front desk manager who helped us make special accommodations for my husband who is disabled and he uses electric wheelchair. Location was not in the city but not to far from the uniklinik koln that we were visiting on most days. The breakfast was included and was good. I would definitely stay there again.
Stayed 3 nights in Aug 2019
Response from PS on Nov 20, 2019
Dear Guest, Thank you very much for the positive evaluation of your stay in our house. We appreciate, that you liked your stay and that you felt comfortable with us. Your praise for our employees is a great motivation for the entire team, which we like to share with them! We would be very glad to welcome you and your husband back in Cologne soon Kind regards, Philipp Stahl Hotel Manager

8/10 Good

ILAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well designed. Service was ok, as some were not so welcoming, especially waitresses at the breakfast. The breakfast was good.
Stayed 2 nights in Oct 2019
Response from PS on Nov 4, 2019
Dear ILAN, Thank you very much for letting us know your experiences about your stay with us. We are very pleased about your positive feedback about your stay with us. All the more we regret it very much that we could not quite continue this impression with the friendliness of our coworkers in the breakfast. We hope that you, on your next stay in Cologne, would convince again of our house and thus send the best regards from Cologne. you Philip Steel Hotel manager

10/10 Excellent

Jeanna, Colorado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. The price nearly doubled when I went to book it, which was not expected, but I loved the room.
Stayed 1 night in Oct 2019
Response from PS on Oct 28, 2019
Dear Jeanna, We would like to thank you for having taken the time to share your experience at the AMERON Köln Hotel Regent. Thank you for highlighting that you loved the room. We already passed your magnificent feedback through to our team. We hope to welcome you back soon in Cologne. Kind regards, Philipp Stahl Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from PS on Oct 28, 2019
Dear Guest, thank you very much for your positive Feedback to your stay in the AMERON Köln Hotel Regent. We are glad, that you had a wonderful time and we would be very happy to welcome you back soon in Cologne. Yous sincerely, Philipp Stahl Hotel Manager