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Reviews of Callas Hotel am Dom

Callas Hotel am Dom
Hohe Strasse 137, Cologne, NW

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 734 reviews" "
Rating 8 - Good. 303 out of 734 reviews" "
Rating 6 - Okay. 168 out of 734 reviews" "
Rating 4 - Poor. 54 out of 734 reviews" "
Rating 2 - Terrible. 29 out of 734 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location 1 block from the train, clean, great breakfast, Quiet. Plenty of shops and restaurants in walking distance. Quaint and lovely establishment
Stayed 4 nights in Jan 2024

8/10 Good

Ciro

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel has nice single rooms with most of the usual hotel conveniences. However, the bedside lamp wouldn’t turn on. The hotel is in the middle of Cologne, which is very convenient, but you might get woken up by all the churches around ringing their bells for mass. Hotel breakfast, although it is buffet, didn’t have a lot of choices, so we went eating outside.
Stayed 1 night in Apr 2024

4/10 Poor

Assefa

Liked: Cleanliness
Disliked: Staff & service
checking time, the front desk so rude and disrespectful. it was asking me unnecessary question.
Stayed 2 nights in Feb 2024

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel. Small but comfortable rooms with a lovely bathroom - very clean throughout. Hosts were friendly and breakfast excellent.
Stayed 3 nights in Dec 2023

6/10 Okay

ali

Traveled with family
Disliked: Amenities
Very near the central station and shopping centre
Stayed 1 night in Nov 2023

8/10 Good

Carl Henrik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Justin

Liked: Cleanliness, staff & service
Noisiest hotel I have ever been to. If you have a street facing room you will be woken up many times throughout the night by people shouting, groups singing etc. Paper thin walls... Don't bother setting an alarm, your neighbor's alarms will wake you up...
Stayed 1 night in Oct 2023

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is incredible! The Cathedral is 2 blocks down the street, with the train station just past that. If you arrive by car, you can reserve parking at several lots in easy walking distance. Plenty of dining and high-end shopping just out the door. The rooms are clean and typical, breakfast was very nice and included, the staff were pleasant. Highly recommended!
Stayed 1 night in Oct 2023

8/10 Good

Sheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
overall good. BUT receptionist is not always there
Simple hotel in the very center. good for its price. THE ONLY DOWNSIDE - the receptionist is not always there. I arrived late at night, and had to call the guy and wait for him 20 minutes. The same story when I checked out and left my luggage in the hotel to pick up later. At 7p.m. the door was locked and there was no receptionist. And I had to hang out around waiting for the guy to arrive and give me my luggage. So if you are in rush to get to the airport, keep that in mind... that the door can be locked and you'll nedd to waIT.
Stayed 1 night in Jul 2023

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

6/10 Okay

Raz

Stayed 1 night in Apr 2023

4/10 Poor

Carl, Ottawa

Disliked: Staff & service, amenities, property conditions & facilities
Very low value for the high price paid. Breakfast seriously lacking. Room conditions primitive. Loud staff and guests and walls were paper thin. Staff attitude mediocre at best. For nearly 500 E paid this was a total rip off.
Stayed 1 night in Mar 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice accommodation

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location was amazing, though it was all very basic. You definitely stay there for the location - 5 min from the train station and you can see the cathedral.
Stayed 1 night in Dec 2022

10/10 Excellent

Enrico

Stayed 2 nights in Nov 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Really good location, close to the train station, Cathedral, dining, and shopping. I will stay here again!
Stayed 1 night in Jul 2022

8/10 Good

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much to recommend
Absolutely stunning is the location! 3 min walk to the cathedral and a Museum. The moment you leave the hotel do you enter the very nice highstreet with good quality shops and businesses. Few quality restaurants are close by as well... Staff are extremely friendly and helpful! The only reason why I did not give full marks is the very nice but rather basic breakfast. Alltogether: we had 3 lovely days in Köln, also because of the convenient located Hotel
Stayed 2 nights in Oct 2022

8/10 Good

Veronica

Stayed 1 night in Sep 2022

8/10 Good

Shih-Ping

Business traveler
Liked: Cleanliness, staff & service
It was okay for business trips
The hotel is in a convenient location just right on the high street. There is no AC in the room. The days I was there was 31 degrees so the window had to be remained open. That means extremely noisy.
Stayed 3 nights in Aug 2022

2/10 Terrible

Richard, Seattle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is a narrow building in the middle of a busy shopping plaza with cobblestone lined streets. The walls are paper thin letting in noise from both inside and outside. There is no air conditioning. It was too hot to close the windows and there were people shouting in the echo chamber created by the stone and narrow alley until around 6am. The hotel would be 'fine' if not for being too loud and hot to actually sleep in. Orbitz refused to issue a refund or provide reasonable compensation for a property that is comparable to a hostel at quadruple the cost.
Stayed 1 night in Jul 2022

10/10 Excellent

Atsuko

Stayed 4 nights in May 2022

10/10 Excellent

David

Stayed 1 night in May 2022

8/10 Good

karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Great little hotel in the heart of cologne..on one of the busiest shopping street and 2 mins from cathedral I stay here all the time when visiting cologne
Stayed 4 nights in Jul 2021

10/10 Excellent

Ikram Ullah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's okay. Need to add some more in breakfast
Stayed 2 nights in Feb 2020

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great hotel for the price. Staff were excellent and looked after us very well. Will be staying here again
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
On check in wasn’t given a key and when I went to reception to get a key the staff didn’t believe I wasn’t given a key.
Stayed 1 night in Dec 2019
Response from Empfangsmanagement on Dec 24, 2019
Dieses Missverständnis bedauern wir sehr. In der Regel wird der Zimmerschlüssel beim Chek in ausgehändigt, es sei denn, der Gast wollte vor 13:00 Uhr einchecken und das Zimmer ist zu diesem Zeitpunkt noch nicht verfügbar.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Callas am Dom stay.
The trip was great. Cologne is a lovely city with a lot to see, great food and friendly people. The hotel was excellent. It was warm, comfortable and very clean. The breakfast was great, plenty to choice.
Stayed 2 nights in Nov 2019
Response from Empfangsmanagement on Dec 22, 2019
Vielen herzlichen Dank für Ihr Kommentar. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt in unserem Hotel gehabt haben und hoffen, Sie bei uns wieder empfangen zu dürfen.

8/10 Good

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Acceptable
My last minute room had many small problems.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jeong Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Axel

Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The breakfast is adequate. Staff is very nice and helpful.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in May 2019

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a short stay, location perfect.
The Callas Hotel is a small tourist class hotel in the center of Cologne. The location is good , right on the main shopping street and near the great cathedral. The location is the best part of this accommodation. That said, I can go over the pros and cons as I experienced them. The staff is friendly and check I was quick . The hotel has an elevator to get you up to the rooms. This 4 story hotel is well equipped for a short stay. The rooms have comfortable beds and are clean. The linens are fresh and bathroom was immaculate. The hair dryer was a plus. The room had large windows facing out to the street and with a stretch you could see the cathedral towers. Breakfast was simple and I loved the sliced salmon. What a treat! The cons There is no lobby and the rooms are quite small. This is the first time I stayed in a place where I could hear everything the neighbors said and every door opening and closing. I thought someone was at my door constantly because I could hear all noises in the corridor. The small bathroom had only a diskette of soap and a squeeze bottle of liquid hair/ body cleanser mounted on the wall and a roll of tissue. Curtains were very poor although blocking out light did not help with the street noises. I never got the tv to work and WiFi only allowed for my laptop to sign in but not a second device. The serve yourself breakfast was a bit too simple and the staff was absent. It is always nice to have a chat with the server and feel you are welcome
Stayed 1 night in Jan 2019

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, comfortable hotel. Very convenient for all the Christmas markets.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Great location but, very rude manager or owner, walls paper thin and the hotel requires urgent renovation. Single rooms are very small. No in roon safe or mini bar.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good functional city hotel. 2 minute walk to Cathedral. Close to everything.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Ahk, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room had a nice view of the upper half of the Dom Cathedral. The room did not have a coffee maker but was very clean.
Stayed 1 night in Oct 2018

10/10 Excellent

Von, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a very short distance from the train station. Breakfast was ample. Beds good. Busy neighborhood, but noise level was ok.
Stayed 1 night in Oct 2018

8/10 Good

Frank, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, good location, I will come back in the next time.
Stayed 3 nights in Oct 2018

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great stay. You cannot beat the location or friendly staff. Hotel offers a great breakfast which is a great way to start the day.
Stayed 2 nights in Sep 2018

8/10 Good

marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

D, NY, NY

Disliked: Property conditions & facilities, room comfort
The prices were outrageous because of the convention in town. This place is one step above a hostel and was charging $500+/night. Location is great though.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Room comfort
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful
Be careful about the 5% "city tax" that I was not aware of when I reserve. I was charged without any notice. I double check that the city tax can be waved if the purpose is for business travel. When I realize, I emailed them about the situation for three emails, they do not reply me. Very rude.
Stayed 6 nights in Aug 2018