Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews of City Hotel Köln

City Hotel Köln
Clemensstr. 8, Cologne, NW

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 152 reviews" "
Rating 8 - Good. 68 out of 152 reviews" "
Rating 6 - Okay. 42 out of 152 reviews" "
Rating 4 - Poor. 13 out of 152 reviews" "
Rating 2 - Terrible. 10 out of 152 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff was very nice. There was a nice spread for breakfast, but it was more meat and cheese then it was traditional breakfast foods. There were other noisy guests, but that’s not the fault of the hotel.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Ok for quick business trip
Stayed 1 night in Aug 2019

10/10 Excellent

yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was some construction right in front of the hotel which limited the entrance access and created some noise in the morning if you wanted to sleep in. The hotel was in excellent condition, clean and the staff was very friendly. It is located in an ideal location; next to the Train Station, the Dam and the shopping and dining area in the old town.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to shopping area.
No elevator. Good, helpful staff. Small bathroom. Small room
Stayed 1 night in Aug 2017

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest
Second time around. Nice room. Private access. Great breakfast. Only had a little issue with Internet connection and speed. Quiet area close to activity

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Ritz but perhaps more enjoyable.
Great breakfast. Nicely located. Nicely priced. Unlike what previous reviewers said, wifi service was flawless. Great service. Private entrance. No unnecesary fuss. Only the bathroom and shower were just a bit too small. But I would go back anytime. Felt like my own little apartment away.

8/10 Good

SCOTT, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it.
We enjoyed our stay at City Hotel Koln. The management were friendly, the breakfasts were tasty, room service was fine, and security was great. What more do you want? If visiting Koln again, I will stay there again.

8/10 Good

Verified traveler

Disliked: Staff & service
Decent
Staff seemed unfriendly because of language barrier. Breakfast was basic but good. Dis not stay in the hotel but in an appartment accros the street.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

U. Daniel, Halle

Liked: Cleanliness, staff & service
great location
Comfortable rooms (although very small), but clean. In best location and with nice service ( breakfast).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but comfortable hotel
Stayed only one night. Good little hotel located in a very quiet street. 5 minutes from malls and 20 minutes from Central Station. The rooms are very clean. Hotel recommended, good value for money.

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Good accommodation for the price I paid. But not all rooms have wifi, so make sure that you check when you book or check-in. Some rooms allow smoking so, again, you may want to specify a non-smoking room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible location, quiet road, comfy room
Had a two night stay. The breakfast was good - range of cheeses, fresh fruit/veg, cereals, boiled eggs, meats etc. Nice that breakfast is served for a good period of time each morning so suits those up early and those wanting a bit of a later start. Staff were polite and helpful. Would stay here again.

8/10 Good

Julie, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location

8/10 Good

I & S, Cumbernauld, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in good location.
Enjoyed Cologne once we found our bearings. City map has too much information & difficult to follow. Good modern European city with modern facilities. Vegetarians will have no problem in finding a good range of restaurants, cafes & pubs. Quirky, friendly & fun.

10/10 Excellent

Rob, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean hotel
Pleasant hotel, clean and modern rooms in a quite neighborhood. Near the Neumarkt and transportation. Nice breakfast buffet, with good quality and variety.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Good place for tourist, but not for business.
The staff was very helpful, but the internet access was unstable and I couldn't get much work done. But if the purpose is to relax, this could be a good place to stay.

6/10 Okay

brian

Liked: Cleanliness
Did the job!
A low cost hotel with a good breakfast - near to the Neumarkt in Cologne.

8/10 Good

Abby, Sacramento, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We had some trouble locating the hotel; it is not particularly close to the nearest U-bahn station. We were greeted upon arrival, however, by a very friendly man who let us check in early. The hotel does not have an elevator. The windows in the room open fully but do not stay open well and you have to move the furniture around to accomodate the windows. The bed was comfortable. The wifi was fast and free. The bathroom/shower is small, even by European standards. Breakfast was included, and adequate.

8/10 Good

Rob, Leicester, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Not a bad little hotel in a great location with everything in th city being within easy walking distance. A little rough around the edges (could use a lick of paint, tiles in the bathroom loose), but for the location it was a great deal and of the sort of standard I expected for the money. The breakfast buffet is great. Some staff really friendly and helpful, others less so. OverAll, I would stay again.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
City hotel Köln
15' from old city center ; 5' from the metro and tramway. Personal is very kind. quite place. Negative points: No WC in each room. The matress of my bed was worn and not so confortable.

8/10 Good

Verified traveler

Liked: Cleanliness
City Hotel Koeln convenient and affordable
Small hotel in perfect location for sight-seeing or business. Very close to public transit as well as shopping (pedestrian zone). Freindly and helpful staff. Breakfast included which makes it extra convenient.

10/10 Excellent

Sara, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm and welcoming visit to Cologne
It was a delight to stay in this hotel. The service was extremely friendly and helpful and it was immaculately clean. The room was far nicer than I had expected from the pictures and it is in a great location next to Neumarkt just a few minutes walk from the U-Bahn and an easy walk into the Altstadt. The hotel bar is also cosy and welcoming. Breakfast was German style with a good selection of meats and cheeses and different breads.

8/10 Good

Diana, Hamilton, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely room
Lovely room with doors opening onto a roof area. The adjoining ensuite included a bath which was great. No tissues provided, but otherwise all of our comforts were taken care of.

6/10 Okay

Gene, Denver USA

Good for that price
Where is no parking at the hotel. But there is one around the corner- 12 e for the day. Private hotel. Enought to stay one night... Breakfast is simple and included in the price. Staff is helpfull.

8/10 Good

Erik, St. Louis, MO

Liked: Cleanliness, property conditions & facilities, room comfort
Decent place to stay in Köln
City Hotel Köln was nice overall; it's a short walk to the main shopping area downtown and only a bit more (10-15 min) to the Cathedral or river. The rooms were clean and good looking, the neighborhood is quiet and the free breakfast was good. Wi-fi internet was not working during our stay, which was annoying but not a deal-breaker. Overall our stay was good and although I think it was a bit overpriced, I would keep it in mind as an option if traveling to Köln again.

8/10 Good

Tracy, Mercer County, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short 15 minute walk from Cathedral!
Once we got our directions under control--Germany street maps are a little difficult to get used too! We WALKED everywhere! Don't use the taxi's unless a must. We found the hotel easily 15 minutes from the Dom Cathedral! Walked through 2 small market areas with many shops. The hotel was very clean, just a slight language barrier--but we were able to communicate easily. No Tub--just shower only. The Breakfast was totally outstanding. Fresh breads, meat/cheeses, hard boiled eggs, fruit, cereal, milk, juice, and my husband said of our entire 2 week stay in Europe that they had the best coffee! After that breakfast--we checked out--although we reserved the room with a credit card--they prefer you pay cash--they pay many fees for using credit cards and for a small quaint place--please accomodate --as the stay is worth it! It's a nice safe quiet neighborhood and the rooms are right over the little restaurant! We would recommend & stay there again.

8/10 Good

Glenn, Northern VT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value Comfort, and Convenience
Friendly staff allowed me to park my bag at 10am. Room was immaculately clean, comfortable. Good Wifi in room. Bathroom was small, but functional.

10/10 Excellent

Piotr, Lodz, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will come back on next occasion!
fantastic hotel with genuine people as staff, english speaking, very clean, very friendly, tasty breakfast, wifi, entrance key to the main door and no problems whatsoever!

4/10 Poor

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Zimmer zu klein für zwei. Steckdosen Locker. Keine Duschhalterung. Bett sehr kurz. Bettdecke zu dünn. War kalt. Frühstücksbüffet. Aufschnitt angetrocknet. Aufback Brötchen. Na ja. Für eine durchzechte Nacht reicht es.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Business traveler
Die Bedienung war das unfreundlichste was ich jemals erlebt habe... Und ich bin Außendienstmitarbeiter und kenne viele Hotels. Zimmer war ok alles andere eine Katastrophe.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Heike Dirk, Moers

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Das Apartment war nicht nur abgewöhnt, es war auch dreckig. Das Furnier an den Türrahmen im Bad ist wohl durch die ständige Feuchtigkeit hochgegangen. Staub von Monaten hat sich da festgesessen. Das Waschbecken war nicht geputzt. Die Armaturen waren vertröstet. Der Kalk in der Dusche erschreckend.... Heizung funktioniert nicht (im Dezember!) Die kleine Küche in dem Apartment war auch sehr dreckig. Laufspuren von irgendwas war an der Zubereitungsplatte, der Schwamm verschimmelt. Die Steckdose hing nur noch an den Drähten.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pequeño y muy familiar situado en un lugar muy céntrico, camas muy comodas. Desayuno fabuloso!!
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unterkunft verlangte eine Nachrechnung für Tourimus Köln. Schade war dieser Preis nicht von Anfang an integriert. Sonst gemütliche einfavhe Unterkunft
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not updated rooms. Cosy area, close to shopping and the city centre. No wifi in the room I stayed in.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Saskia

Liked: Room comfort
Disliked: Staff & service
Not the best stay
The check in went smooth, but it was not more than the payment and "here is your key". The room looked okay at first sight but there were a few things. There were a few spots on my blanket. I'm not sure if it was blood or if it were rusty stains. The badroom is really small and the shower is old/small with only a showecurtain. The water goes everywhere. The room is very hot and even if you keep the windows open all day it is hard to ventilate. When I was checking breakfast the owner was really rude in my opinion. She told us to move over so another person could get closer to the breakfast and when we checked out nobody asked us how our stay was. Keep in mind that the rooms are very very very noisy. Itt is in the centre of Koln what made the stay comfortable.
Stayed 2 nights in Jun 2019

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location is great. All in all it needs a good make-over! Not recommended for people who can’t climb 3 flights of stairs. No minibar/fridge or kettle. Continental breakfast, no warm food like scrambled or fried eggs, sausages etc.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel ohne Komfort !
Negativ : Keine Steckdosen am Bett , Die Betten (zwei Einzelbetten zusammen geschoben ) sind immer auseinander gerutscht ,so das immer eine Lücke war ! Positiv : Das Frühstücksbüfett ist sehr gut , alles da was das Herz begehrt ! Der Service ist auch sehr gut und das Personal ist sehr nett und freundlich ….
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

6/10 Okay

Rik

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Voor een stedentrip sober doch prima en net hotel met goed ontbijtbuffet gelegen midden in centrum Köln.
Stayed 1 night in Dec 2018