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Reviews of City Hotel Storch

City Hotel Storch
Gladbacher Str. 32, Cologne, NW

Reviews

7.0

Good

Rating 10 - Excellent. 74 out of 438 reviews" "
Rating 8 - Good. 147 out of 438 reviews" "
Rating 6 - Okay. 136 out of 438 reviews" "
Rating 4 - Poor. 56 out of 438 reviews" "
Rating 2 - Terrible. 25 out of 438 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Raktim, Etobicoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Very hospitable staff.
Stayed 1 night in Apr 2024

6/10 Okay

Caleb

Stayed 1 night in Sep 2023

6/10 Okay

jose

Traveled with family
Liked: Cleanliness
Not elevator not lobby inside the property is at the remodeling ,nothing done
Stayed 1 night in May 2023

4/10 Poor

Francesca

Liked: Cleanliness, room comfort
Disliked: Staff & service
The best part about this place is that the beds were very comfortable, other than that, very old fashioned, more like a hostel , only stairs no lift, the stairs are a hazard and the host seems to want to save money on everything. Although it was a very clean place.
Stayed 1 night in Apr 2023

4/10 Poor

ercan

Stayed 5 nights in Nov 2022

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the job
Good location and reasonable quality. The hotel is being refurbished so the stairs are covered to protect the carpet and there are a couple of decorators around which is a bit disconcerting. We had two triple rooms which were right at the top of the building so several flights of stairs to climb. Our rooms had been refurbished to a good standard. However the bathroom had no hooks/rails for towels or clothes so you had to drape them on the sink/back of the toilet and there was no curtain/door in the shower so the bath mat got very wet. Over all these issues did not detract from our stay, just things to be aware of.
Stayed 2 nights in Aug 2022

8/10 Good

C

Liked: Cleanliness, property conditions & facilities, room comfort
Fine for what it is
The person who checked me in was a little uninterested, but otherwise the stay was fine. They seemed to be having work done on the place. The bathrooms could do with a refresh, but they were adequate. The room was good. Only stayed one night and it did the job.
Stayed 1 night in Jun 2022

4/10 Poor

Jake

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not as pictured
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but nice. We checked in very late at night and left early in the morning. Our room had a moon and star light on the ceiling which was the most memorable part of our stay. I would absolutely recommend this place if you’re travelling to Cologne
Stayed 1 night in Mar 2020
Response from Review on Jun 9, 2021
Dear guest, thank you very much for your review. We appreciate your kindly comments and hope to to be able welcoming you again. Kind regards, Vlad Simkin City Hotel Storch

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for my purposes, all the facilities I required. Clean, well presented and within very easy reach of bars/restaurants, main station and exhibition centre. My room was a compact, single, sufficient storage and hanging space for my 2 night stay.
Stayed 2 nights in Nov 2019

6/10 Okay

Arvid Hedley

Liked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

Gerardo, Escondido, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in cologne...
This place it's pretty good, we stayed in 15 which was a triple room. We checked in around midnight and encountered no problem. If you check in after hours it will all be done by phone which was no problem at all. We did not have breakfast so I don't know about the food. This place is basic, just come sleep and recharge. Our room was clean and had a table and chair. This place doesn't have a lift so walk your butts up work your luggage, after all you came here to walk. Also no air conditioner, but I don't see it as a negative but FYI. Park on the street, good luck. Overall, good place to crash.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in excellent central location.
Nice clean hotel in a brilliant location short walk from nearest u bahn station and well connected. Also near one of the bus tour stops. I was given a choice of two rooms which I've never experienced before and was a nice little surprise. I chose the bigger room even though I had to use a private external bathroom which was fine. The shower was located in the corner of the room though only separated by tray and shower curtain which was a bit strange but got used to it. Overall a nice stay.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Igor was friendly and helpful, relatively cheap and with free WiFi. But I must say that the room was small, not one that was advertised. Outdated, broken tiles, holes in the shower where an old one was before. Our ‘double room’ was 2 single beds put together with 2 single duvets, the light switch/plug socket was loose from the wall, making it dangerous when taking a plug out. The rooms were ‘cleaned’ daily but not once were our sheets changed, or floor swept. Overall, it was okay on a budget but needs the maintenance
Stayed 4 nights in Feb 2019

8/10 Good

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel n just 2 stops away from Dom Cologne station where need to change another metro. Food place is nearby or can take a metro to city. Very nice hotel staff in the morning n friendly. Worth for money as well.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Steven

Here for the Cathedral
The hotel was perfect. No problems whatsoever. Not close, but Walkable to the cathedral. Inexpensive and clean.
Stayed 1 night in Sep 2018

10/10 Excellent

Maria, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Ratish, UK

Liked: Staff & service
Main difference we found was the same price of rooms for different sizes. My double bed room was spacious had an extra small bed and mini table with 2 chairs, plenty of space to walk in around...bed was big and comfy. My friends were in a twin room across the corridor and their room was more than half the size. Still a basic simple room with comfy beds couple of storage for clothes. Just the size difference of rooms for same price is a bit disappointing. Overall a good stay... location is decent 5-10 mins walk from bars restaurants and clubs. 20 mins to centre.
Stayed 2 nights in May 2018

8/10 Good

Ian

Liked: Staff & service
Comfortable stay.
Does what it says on the tin. Cheap and cheerful. Comfortable stay. Location was good too. Would recommend.

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

steve, abu dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
17 min walk to the city center and rail
This hotel is quiet and well adequate for a short stay while vising Cologne. The location is good if you dont mind a bit of a walk to the local amenities. One issue I had was adjusting the hot water in the shower, I barely escaped without being scalded because the cool water valve was not releasing enough water to balance with the hot. Ouch!
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small hotel good ambience but drawback is that it has no lift otherwise room was great and clean all premises were kept clean and good atmosphere
Stayed 3 nights in Dec 2017

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good underrated hotel, nice and clean room, good location (walking distance to centre, underground station in the area, 3 restaurants and 2 bars nearby). Poor wifi signal in our room
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great stay nice room
Stayed 1 night in May 2017

2/10 Terrible

Miles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not as advertised
After looking for a hotel in Cologne at short notice, I booked two nights at City Hotel Storch. It wouldn't have been my choice if I had more time in advance to book my accommodation in Cologne. The man at the reception who checked me in was rude, unhelpful and behaved in a weird manner. He didn't seem like he was interested in his job. I made my payment which was more than the price given on the Hotels.com website. He said the price online is for the room and the extra is other charges. Then when he asked me to fill in a form I think he noticed that I was staying with another male (the hotel check in form specifically asks for the names of any guests). He then gave me the keys to room 8 and I was shocked to find a tiny room with two tiny single beds. I haven't seen single beds so narrow in a hotel room in my life. I went back downstairs and complained and was told that when you book a room for 2 online, you can't choose whether it's a double bed or two single beds. I was unhappy that he expected me to stay in this room and move the beds together myself. The beds themselves were uncomfortable and I felt claustrophobic in the room. I wasn't offered the correct sheets or covers after putting the beds together. The bathroom was old fashioned but clean and the shower worked well. My advice is to only stay here if you don't find anywhere else to stay.
Stayed 2 nights in Jul 2017

6/10 Okay

looseleaf, Auckland, New Zealand

Disliked: Room comfort
OK but poor Wifi in room
The room was fine and surprisingly the bathroom was a size up from the closet with a toilet you usually get. There are a lot of stairs and no elevator as mentioned by other reviews. This is is not a hotel for the unfit or those with alot of luggage. The WiFi was very weak it would time out during normal browsing. I was unable to play YouTube videos (even at low resolution) or stream music so you can forget 4k Netflix. In effect there is no usable Internet. I only stayed two nights so managed to do without but others might struggle. Location is OK but not close to any public transport so there is no choice but to walk.

6/10 Okay

Fatimahwati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping heaven
Amazing place to shop.... nice scenery & not enough time for shopping.....

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Convenient one night stay
It was a nice spacious room with a bathroom attached. It's a quiet neighborhood and everything is just a 15 minute (or less) walk away. The sheets on the bed seemed old and had holes in them, but besides that everything was clean. The bed stI'll seemed washed though, just old.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean if small room but suitable
clean, small however everything I needed for a short 2 night stay and the hotel was really within walking distance of the hauptbahnof and cathedral!

6/10 Okay

aliaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful. The room was clean and spacious with a double bed and a single bed and a small bathroom. It was lovely stay. The only drawback is that I stayed in the last floor and it was difficult carrying the luggage up and down the stairs. The towels were changed and room cleaned everyday. I did not have breakfast so I can't comment on it.

10/10 Excellent

ALIREZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alejandro, Tholey

Liked: Cleanliness, room comfort
Not so impressive
The room I got was on the third floor, and the hotel has no elevator. The shower has a leak on the hose that flooded the bathroom every time I showered. The internet speed was poor. The clown hanging at the entrance is kinda spooky

10/10 Excellent

Jason , coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to town
The hotel is cheap and is within walking distance to cologne town centre. Close to bars and clubs if you are into cologne nightlife.

8/10 Good

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Cleanliness, staff & service
Clean Bargain
City Hotel Storch was conveniently located to all of the major sights in Cologne. The hotel staff was friendly, and the room was very clean. The hotel was very basic and certainly not fancy, but as simply a place to sleep each night, it was good. A great bargain.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Simon, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Short Stay in Koln
Small hotel so room was small, but adequate and comfortable, would stay again Was a 20 min walk from railway station. Good location as we don't mind walking

8/10 Good

David, Vancouver, Canada

3 stars.
20 min.straight walk to the Koln central station, Free spring water on the ground floor. nice stay for this budget hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and location deal
The staff was really nice and the room was really confortable. The room also had a small kitchen great for longer stays. Is near by different monuments.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place to stay in cologne
Nice clean hotel. The hotel owner is very friendly and goes out of his way to help. Me and my girlfriend stayed here for 6 days and really enjoyed it. The hotel is in a great location and walking distance from the centre.

10/10 Excellent

Chi Ho, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with reasonable price
The hotel located near the station, you can travel to different town such as Acchen easily. The room in this hotel is pretty decent, even tho the building is a little bit old, but over all, it's acceptable since he price for one night is pretty low. The owner, I assume, of this hotel is very nice, he'd guide you whenever you got any questions.

8/10 Good

Michael, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay would recommend as cheap and cheerful

4/10 Poor

HARMINDER

Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Unhelpful horrible service
V poor service. In three days I found just one front desk attendant who was helpful. All others were careless to the point of being rude. Miserable service, not that great a location and just unhelpful staff made me rue the decision of staying in Koln at all.

8/10 Good

Robert, Gainesville FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint center city hotel with access issues
This hotel is fine, with good-sized clean rooms and friendly desk service. However, our room was on the 3rd floor, requiring 6 steep landings to get there, with NO ELEVATOR! Thus I don't recommend it for the elderly (I'm 67) or disabled. Good price, though. Moderate street noise. NO AC (not a problem here in the spring)

8/10 Good

peter, london

Liked: Cleanliness, staff & service, property conditions & facilities
good value
very decently priced hotel, about 12 min walk from the dom, it was not hard to find, small room, good shower, very clean, nice pictures on the wall, friendly staff, good map, mattress bit too soft for me, for the price i wasnt expecting breakfast but the free buffet breakfast was good