Twin Room, Kitchenette | Private kitchenette | Fridge
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Reviews of City-Pension-Storch

City-Pension-Storch
Im Stavenhof 22, Cologne, NW

Reviews

6.4
Rating 10 - Excellent. 22 out of 179 reviews" "
Rating 8 - Good. 51 out of 179 reviews" "
Rating 6 - Okay. 57 out of 179 reviews" "
Rating 4 - Poor. 32 out of 179 reviews" "
Rating 2 - Terrible. 17 out of 179 reviews" "

7.0/10

Cleanliness

6.2/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Jacinta

Traveled with group
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

8/10 Good

JOHN

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight bed.
Just an overnight stay, arriving after 2130. Small room. No breakfast. Some distance from city centre.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

ok
ok
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful. Great location, fantastic city with great variety.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Facility is quite narrow and space is very limited. Doors barely clear the nearby furniture. We brought 3 luggage cases and there were no space at all anywhere to open them all. Amentities are also quite old fashioned. There was a front-facing toilet bowl. The fridge seens to share electrical fuse with the stove as there was a notice saying don't use them both at the same time. The fridge was also off by default and almost spoiled our food the first night. Shower was also very difficult as the curtain had to be carefully positioned to not spill a flood onto the floor outside. After each room service there seems to be a weird unpleasant scent hanging around (don't know what they used) and we had to open the window for an hour to let the smell fade away. Overall is worth the money but would probably pick a better facility next time.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location in that close to old city, main railway station and 3 supermarkets. But down a dark narrow street - not good late at night Towels were changed daily plus bins emptied We wanted accommodation with kitchen facilities so we could cook our own meals. Facilities were minimal and poor.There were 2 hot plates as part of draining board. Fridge could not be used at same time. One large casserole cooking pot and a frying pan were provided. Kettle etc had to be boiled on the floor using an extension lead on floor under the sink. Cutlery fell out of cupboard including "sharp" knife just missing my friend. Opening Fridge door resulted in damaged knuckles. Lighting so poor that we had to use a torch to read by and cook. e
Stayed 3 nights in Dec 2018

8/10 Good

Serisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room close to Eigelstein Torburg.
Well located less than a km from central station and very close to other metro connections. Comfortabe room, good shower and hair dryer. There's no lift.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient to city center
There is not any nearby parking area. Both the faucets of the sink and shower are not working and dirty.
Stayed 1 night in Oct 2018

10/10 Excellent

SUN YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quite, good location staying
If you are trying to be there thru google map, don't search by hotel name, must check by address. If not you should lost. Once you find by address, you should find very sjort and straight way to go. I was using family room, that was in basement but has own bathroom, small kitchen, toaster and coffee machine as well. Extra bed metres also very good and quite area. Satisfied staying here except main door. Hard to open with key and not used to that. Will stay here once will visit cologne again
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
The good: Location is convenient (close to train station and major sights) and staff were pleasant to interact with. Need to improve: Since there is no air conditioning, it would be nice if each room had a fan for guests to use on hot nights.
Stayed 2 nights in Jul 2018

4/10 Poor

Simon, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pretty basic disappointing but nice helpful staff.
It was a room, as basic as it gets, probably more a kin to a room that the dole office would provide to someone down on their luck. Disappointed at the price, I don't think Premier Inn would be too worried. On the plus side, the bed was comfy, it was quiet and if you like hot showers, then you'll love the scorch factor that could be summoned when on full heat. The hotel is also close to the station, cathedral and plenty of places to eat and drink, all within a 5 - 10 minute walk. On the really quite negative side and in no way was the hotel to blame or could have done anything to stop it, on the night we arrived, there was someone no more than 50 yards from the hotel sitting on the floor smoking something that smelt, well, I'll let you figure that out and the following morning, a guy was urinating in the street...charming.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Good location, but tiny.
Staff needed to confirm details at both check in and check out with an external source on the phone, when the details were in front of them. No staff at check out. Had to wait 20 minutes for staff member to arrive at work to check out. No elevator. Would be ok if you are a local or light traveller, but not when you have to handle a 30kg bag up 3 flights of stairs. Room was tiny for the cost outlayed. I fully acknowledge that I was in a single room, but I barely had room to open my bag.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Liked: Room comfort
Stayed 1 night in Jan 2018

8/10 Good

Amy-Louise Faulkner

Basic but good location
My boyfriend and I stayed here for the weekend before Christmas to visit the markets and explore the city of Cologne. The location of the hotel was very good (about 10min walk to the Cathedral). We arrived late at night but I had emailed beforehand and checking in was simply collecting the room key. We really didn’t see any staff members at all through the stay. The room was basic and not entirely clean in all the corners. There was a small kitchette and an en-suite. The hotel has thin walls and our room was by the front door so we could here people arriving and leaving. As students we were on a budget and so we didn’t expect much but we weren’t in the room much, only to sleep. Overall it was basic but it suited what we needed and paid for.
Stayed 4 nights in Dec 2017

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Alright you get what you pay for!!
A nice clean hotel, perfectly fine for a few days away looking around the Christmas markets, if you just want somewhere to eat your head and take a shower!! Only thing I’d want to know is all the rooms are off a central stairwell which has a tiled floor, so when other people are clumping up the stairs after having a few drinks, late in the night, maybe they’re slightly unfit aswell, it was very noisy. Just something to be aware of! Having said that, reasonable value for money.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic, perfect holiday for what i wanted. Really nice room and comfortable bed. I really enjoyed the city as well. Everyone was so nice.
Stayed 1 night in Nov 2017

8/10 Good

vic120g, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
located in quiet alley...
room is small. no breakfast. but convenient to have rewe and other grocery shops nearby
Stayed 2 nights in Nov 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip for AVB at Lanxess Arena
Very practical and value for money aparthotel.

2/10 Terrible

Shih Hsiang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refused to entry even I paid in full
I went to the hotel right after my flight. I know I arrived late but on the booking it didn't explain there are any limited time to check in. When I arrive I ring the door bell. A person answered the door but simply lick me out. I explained I have booked a room for 2 nights and I have booking confirmation with me. He said the hotel is fully booked and everyone all checked in. There is no way I will let you in! I said, so you oversold the room and now you tried to kick me out, after I paid. He said there is no possibility you booked the room with us. Now go away. So I paid the room for 2 nights in full. I was forced to walk on a dark street trying to find another place to stay. After I walked 1 mins I was attacked by locals who splash paints on me. They tried to take my jacket off and rob me. I give them few hundred euros and they let me off. Worst experience ever!

8/10 Good

William

Liked: Cleanliness
Disliked: Room comfort
Room was compact but OK. However the TV never worked for the duration of my stay.

2/10 Terrible

Andreas, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst experience
We arrived to check in and were shown to our room which was not ready so had to wait in the corridor when we were finally able to go in we were shocked as to the size of the room about 10 sq mtrs we put our luggage in but then we could not enter, as we were very tired we stayed the night two single beds pushed together on tiled floor, during the night the beds separated and I fell to the floor. The bath room a shower 600x600 with curtains was dirty with mould growing, the room size was no more than 2 mtrs sq. This room also had a kitchenette but the dishes were dirty upon inspection,. The next morning we complained the next morning about the room and that it did not match the room advertised on the picture we were told that this was the room that we had booked and that we could not rely on the picture but on the description double bed with kitchenette. We told them that we were not happy with that explanation, but they simply did not care. We went out for the day and upon arriving back we told them once again that we were not happy with their explanation and that this was not what we had booked.they still did not care , so we went to our room and booked a hotel in Amsterdam and then Informed them that we had decided to vacate the next day and that we are giving them notice and that we would only pay for two nights we were then informed that the full payment had been withdrawn from our account and that there would be no refund. This must be the hotel from hell. Stay clear fro

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Long weekend break. Beds were comfortable but walls were thin so often woken by other guests. Good stay

6/10 Okay

Alex, Manchester, England

Liked: Cleanliness, property conditions & facilities, room comfort
quite hard to find but decent size apartment room for three of us, we literally only needed somewhere to sleep as we were out the whole time really. when i came to check out there was no one around so had to just leave the key and go

10/10 Excellent

Miguel, Pleasanton,CA

Liked: Cleanliness, staff & service
Nice hotel close to train station
Hotel was close to restaurants and train station. The room was clean and big enough. No heating or cooling system.

6/10 Okay

Tim, Canterbury

Liked: Cleanliness, room comfort
Disliked: Staff & service
Interesting little place, getting checked in is slightly complicated but great for the centre of Köln. Nice local bars and cafes, gives you a nice sense of the city and not on the tourist trails

6/10 Okay

Tom, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location but overpriced and small
It had good free wifi and it was close to the train station, but it was overpriced and the room was nothing special. It was pretty small and drab. I wouldn't stay here again. Especially when there are many better hotels for less money in Cologne.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Reasonable
The room was ok. The neighborhood not that ok. A lot of suspicious people, close to the railway station. The room wasn't cleaned on a regular basis(floor, bathroom, etc.)

4/10 Poor

Tom, Toronto

Disliked: Staff & service, property conditions & facilities, room comfort
Last chance hotel
Lets just say that if you are in a horrible bind this is a hotel you may want to consider. The pictures make the rooms look a lot more appealing than they are. To give management some credit, they do try, by providing bathrobes and slippers, but this place has the charm of an oil change shop.

4/10 Poor

Yoshinobu, Utah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recommend
small room, small bathroom, no good room cleanup and high price.

6/10 Okay

Ken

Disliked: Room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice small hotel
Stayed two nights for business. Although tight in space, it has very clean own bathroom with good facility and powerful shower; free Wi-Fi too. Very good location to train station - only 2 stops to the Trade Fair; also worth to mention the nice Turkish restaurants nearby.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Lijun

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Tsang, Hong Kong

Liked: Cleanliness, room comfort
Short stay is fine I guess…
Paid about €2.5 extra in hotel for new tax. Room was a bit small but clean. Location not bad (the train is one stop from main station then just 5 minutes walk). 2 heaters next to the bed so warm enough for cold nights. While the fridge does not work (Or it’s me have no idea how to switch it on). Stayed one night on 1st floor and only stairs available since I cannot see any lift around so make sure you can carry your bags. Free to leave luggages after check out.

4/10 Poor

Arni, Iceland

Disliked: Cleanliness, property conditions & facilities, room comfort
Rather shabby
For the price, you should expect better. There is no reception as such, and i can believe that if you arrive late it could be hard to check in. The rooms were not super clean - I didn't mind so much. I had a so-called double room. It was tiny, and the two people in the room will have to be very intimate indeed.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Adequate low-budget hotel close to the station
Room was very small but relatively clean. 10-15 walk from the main station. Lots of stores and dining options around. Good for an inexpensive overnight stay for low-budget travellers.

6/10 Okay

Peter, Göteborg

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice place just to go for a sleep, close to city
Bathroom wasn't clean atall!!! I had to go to a staff member to ask for a disenfection spray to clean the toilet but all i got was window cleaner. Its a nice place to go for a sleep, very close to city and trains.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel 8 minutes away from Dom
Stayed for one night. Room was clean and the bed was quite comfortable. 3 minutes away from Hansaring S-Bahn, so only 20 minutes away from Koln/Bohn Airport. Room was small and amenities were very basic, though wifi, toiletries, hairdryer and towels were provided.

8/10 Good

Mil P., Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Senior Couples observations
In the heart of the city,15min walk to Central train station & Cologne church. Room is about 10% smaller than a cruise ships' smallest cabin. Very clean, with bath and cooking range, some pots & utensils, fridge. Lucky to be placed in 1st floor by manager. For the price of the room, we definitely will go back there if we are in Cologne. 2 day stay. If you prefer a larger room, go to a more expensive hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good value
Room is small, especially the rest room. But kept clean. Close to Bahn train station. Very good in value.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
close to the city center
Good hotel but the single room is small and not as spacious as i expected.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Luckily, I didn't spend much time in the Pension Storch. The only heating in the place was in the reception office. My room was a very cold ground floor room, that had 2 beds pushed together by the window. If you are after just a room to crash out for the night, this is the place. Cheap, but not so cheerful.

8/10 Good

basel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights, was good
Stayed 2 nights, for me was good cos I need it for sleep and the bathroom.. like stop for cheap prize its good choice.. if I will be there again, will come back

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good value for money
The room is much better than expected. Great location - 2 mins walk from main railway station with restaurants & shops around. Staff was friendly and efficient. For this price, nothing to complain.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Small hotel, amazing location
The hotel itself is nothing special but the location is superb! Walking distance to everything, very nice community feel in the area, plenty of restaurants, public transit nearby.

6/10 Okay

ledge, london

Liked: Cleanliness
Disliked: Room comfort
You get what you pay for
Don't expect a fantastic bargain here. The rooms - well our room - was clean but small and very basically furnished. No table light, let alone grand four poster bed as seen in the pictures.

4/10 Poor

Birgit

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Leider nicht zu empfehlen
Stayed 3 nights in Aug 2021

8/10 Good

Celina

Stayed 3 nights in Feb 2020

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, room comfort
Hat gepasst.
Preis Leistung verhältnis war in Ordnung. Fernseher war nicht so toll, aber die haben wir nicht gebraucht.
Stayed 1 night in Feb 2020