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Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe

Guest reviews

4.7 out of 5 Exceptional
868 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationCologne Cathedral1 min walk
Popular LocationMuseum Ludwig7 min walk
Popular LocationCologne Philharmonic8 min walk
AirportCologne (CGN-Cologne - Bonn)14 min drive

Choose dates to view prices

  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Deluxe Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Suite

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 645 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite
  • Deluxe Room, 1 Double Bed (Grand)

    4.9/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Room, 1 Double Bed (Grand)
  • Suite (Cathedral View)

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite (Cathedral View)
  • Grand Superior Room, 1 Double Bed

    5/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsGrand Superior Room, 1 Double Bed
  • Single Room

    Room amenities

    • Sleeps 1
    • 1 Large Twin Bed
    More detailsSingle Room
  • Double Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room
  • Suite (Excelsior)

    Room amenities

    • 861 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite (Excelsior)

About this area

Cologne

Located in Cologne's Innenstadt neighborhood, Excelsior Hotel Ernst am Dom is in the city center and near a metro station. Museum Ludwig and Musical Dome are cultural highlights, and some of the area's notable landmarks include Cologne Cathedral and Alter Markt. Traveling with kids? Don't miss Cologne Zoo and Claudius Therme. Our guests appreciate the hotel's location for the sightseeing.

Visit our Cologne travel guide
Map
Popular Location

What's nearby

  • Cologne Cathedral - 1 min walk
  • Museum Ludwig - 7 min walk
  • City Hall - 8 min walk
  • Cologne Philharmonic - 8 min walk
  • Hohenzollern Bridge - 10 min walk

Getting around

  • Cologne Central Station - 4 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • Hanse Stube — 1 min walk
  • Taku — 1 min walk
  • Gaffel am Dom - 1 min walk
  • Poké Makai - 2 min walk
  • Istanbul - 2 min walk

About this property

Excelsior Hotel Ernst am Dom

Family-friendly Cologne hotel in Innenstadt, walk to Cologne Cathedral
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite. All 137 soundproofed rooms provide free WiFi, free wired Internet, and tablet computers. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like free minibar items and pillow menus.
Excelsior Hotel Ernst am Dom offers 137 accommodations with tablet computers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: EUR 29 per day
  • Valet parking: EUR 29 per day
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: EUR 36 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 36 per person (approximately)
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

Can I cancel my reservation for free at Excelsior Hotel Ernst am Dom and receive a full refund?
Yes, Excelsior Hotel Ernst am Dom offers free cancellation on select room rates, because flexibility matters! Please refer to Excelsior Hotel Ernst am Dom cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night.
How much is parking at this property?
Self parking is available for EUR 29 per day. Valet parking is available for EUR 29 per day.
What time is check-in at this property?
Check-in is from 3:00 PM–5:30 AM.
What time is check-out at this property?
Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 65.00 per vehicle, one-way, applies.
Where is Excelsior Hotel Ernst am Dom located?
This family-friendly Cologne hotel is located in the historical district, just steps from Hohe Strasse and Cologne Cathedral. Museum Ludwig and Alter Markt are also within 10 minutes. Cologne Central Station is only a 4-minute walk and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.

Guest reviews

Overall score and ratings for Excelsior Hotel Ernst am Dom

4.7
Exceptional
868 reviews
5 - Excellent
691
4 - Good
134
3 - Okay
20
2 - Mediocre
15
1 - Poor
8
4.8
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.7
Property condition
5.0 out of 5 Excellent
  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

Within walking distance to everything! Hotel superb. Not one complaint. All staff professional and friendly. Receptionist on checkin excellent. We booked a deluxe double and had been upgraded to Room 251 which was a corner room with large bay windows. Would definitely recommend this hotel to anyone staying in Cologne.

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020
5.0 out of 5 Excellent
    This traveler didn’t leave comments with their review
    Stayed 2 nights in Dec 2019