Ratings based on 1,478 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel, close to the cathedral

Posted Mar 5, 2017
Very good hotel for location. Had a range of amenities and very clean. However room temperature control was a problem, air con was noisy, and no free wifi in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from E M Frisco, TX

Nice and well located

Posted Feb 8, 2017
It was a pleasant stay, room was very nice, renovated bathroom, the restaurant is very good. Friendly staff. It's very well located, half a block from the cathedral, museums and shopping
4 out of 5
Recommended
for Everyone
by A verified traveler from bangkok

Nice hotel close to central train station

Posted Jan 26, 2017
Good stay. Very close to all attractions. Within walking distance.
5 out of 5
by brent

Posted Dec 21, 2016 on Hotels
Extremely helpful staff. Recognized Hilton Honor level and extended extra service.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Hotel was very central, couldn't fault it

Posted Dec 12, 2016
Pros: Everything, loved the Christmas decorations, rooms spacious and comfortable.
Cons: Extra pillows required they were a bit soft. Maybe have a choice of pillow. Also card key was a bit temperamental and wouldn't open on first attempt
Location: The Cathedral is very central and not far from the Rhine, river trip was good. Went for Christmas markets and they were lovely and magical
Had a lovely break, few minutes walk from Cathedral and central train station. Christmas markets were great, would recommend this hotel and also maybe go mid week as the markets get busy at the weekend. Food in hotel was great, breakfast and evening meal we had and was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Dom, train station & center

Posted Dec 12, 2016
Hotel was nice clean and close to all attractions but they should offer free WiFi in the room also. Xmas markets and Glüchwein great. Chocolate museum is dissapointing altough it has a very nice shop at The entrance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel great central location

Posted Dec 9, 2016
Pros: Excellent breakfast buffet, central but quiet location
Cons: Didn't need improving in any way as far as I was concerned
Location: Central, next almost to the station which had trains direct to the airport. Close to river Rhine, cathedral and Xmas markets
Comfortable hotel in a quiet central location with excellent transport connections - excellent in every way
4 out of 5
by A verified traveler

Good location

Posted Dec 8, 2016 on Hotels
Good location, great breakfast. Friendly staff expensive wifi if not Hilton HHonors member
3 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Great location, walked from train station to hotel in 2 minutes.... it seem more like a business hotel, Staff was great, very pleasant Room was great! No free wifi (sad face)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2016
Great staff, professional. Superb room size. Drawback is limited menu at the cafe for late arrival