Ratings based on 143 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by Jeffrey

This traveler left a rating score only Posted Dec 22, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
One of the best cities for Christmas markets. Plenty to choose.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.Good location.very small rooms

Posted Nov 3, 2016
Nice hotel.Good location.very small rooms.In the the shopping area.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 18, 2016 on Hotels
5 out of 5
by Neil

This traveler left a rating score only Posted Aug 3, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from usa

First time to koln

Posted Jul 20, 2016 on Orbitz
We got to the hotel quite late at night. We did park in the wrong parking garage. The front desk gentleman showed us correctly and weoved the car. Room was street front view and very quiet ! The front desk gentleman also upgraded us at no cost to a suite . It was perfect ! He was great dealing with two tired people ! Walking distance to everything!
5 out of 5
by BOB from Palo Alto California

Clean,nice and close to everything !

Posted Jul 12, 2016 on Hotels
The stay was perfect for these 2 nights. Would stay again...no doubt about it.
2 out of 5
by A verified traveler

Posted Jan 3, 2016
Good stay but left some articles of clothing and having trouble getting in contact with the staff in order to retrieve my items. Promised by two receptionist that they would try and give me a call back as soon as they got in contact with housekeeping to give me an update. But still no call back. I've emailed the hotel through the email provided on the website but still no response. Growing very tired òf the lack of effort to retrieve my belongings.
3 out of 5
Recommended
for Everyone
by A verified traveler

great location, great shopping

Posted Jan 1, 2016
Pros: location, SHOWER!!!!
Location: one block from main shopping street and near to all specialty shops for costumes, props, music, instrument repairs, great place to get things DONE
no complaints, service was quick, responded to my special requests with no drama, and even checked me in without my ID or Credit card which I accidentally left at the location I was prior to checking in.