Ratings based on 182 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in Cologne

Posted Dec 19, 2016
Pros: Excellent position
Cons: Room updating
Location: Xmas markets. Shops. The Dom and churches and river.
Nice hotel near to the Dom and Xmas Markets and shops, well situated. The room was very small and in need of updating. The staff were helpful and polite.
Comment from Hotel Management
Dec 20, 2016 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you for telling us about your stay at the Mondial am Dom Cologne. I am delighted to learn that you enjoyed your stay and like our location. The team of the Mondial and I are looking forward to your return visit. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideal for Christmas Markets and shopping

Posted Dec 15, 2016
Excellent location- breakfast costs unrealistic bearing in mind local alternatives. All staff pleasant and helpful. Rooms clean and pleasant. Would recommend
Comment from Hotel Management
Dec 15, 2016 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Many thanks for sharing your experience at our hotel. We are thrilled to learn that we have met your expectations and you enjoyed your stay. Looking forward to your next visit to Hotel Mondial am Dom Cologne. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel , great location but....

Posted Dec 5, 2016
Pros: Great location, staff were very helpful
Location: Ideal for the Christmas markets sightseeing etc
Room was small and very dark , I know it's December but the lighting could have been better , also furniture was a bit tired
Comment from Hotel Management
Dec 6, 2016 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne MGallery by Sofitel. I am happy to learn, that you had an enjoyable stay with us and that you like our great location. On the other hand I regret that you found your room a bit too dark. We will share your comment with the responsible department. Thank you again for sharing your feedback. We would be delighted to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2016
Great location to the river and Dom. Don't know what else to say
Comment from Hotel Management
Jul 14, 2016 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you very much for sharing your experience of your stay at the Mondial am Dom Cologne with other Expedia readers. I am thrilled to learn, that you have enjoyed your stay with us. We would be delighted to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Carlsbad

Close to the Dom

Posted Mar 11, 2016
Pros: The location and value.
Cons: Better fitness center equipment.
Location: shopping, restaurants, and the convention center.
Recently stayed at this hotel during a business trip. I was in town for a trade show at the Cologne Messe. This hotel is conveniently located to downtown in the Old town near the DOM and within walking distance to the trade fair convention center called the Messe. Many shops and fine restaurants all within walking distance.
Comment from Hotel Management
Apr 11, 2016 by Vera Yavuz - Front Office Manger, Hotel Management
Dear Earl, thank you so much for your feedback on your stay with us. We are happy to hear that you had a great business trip to the Köln-Messe and found the time to explore the city. We are looking forward to welcome you back with us, maybe for the next Eisenwarenmesse? Greeting from the Cologne Altstadt!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ipswich UK

Excellent location next to the cathedral

Posted Dec 23, 2015
It was fine...typical Expedia city break. Room was fine too. Only snag was the power blew when I plugged the kettle in. We had to be moved...into a smaller room and not even a free coffee for an apology!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2015
Confusing instructions about breakfast. Room not as expected but fine. Great location though.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is in an incredible location

Posted Dec 9, 2015
The hotel staff were very friendly and the hotel was in an incredible location. If I was to find any fault, the room was a little on the small side but very clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good location, clean and basic

Posted Dec 7, 2015
Pros: Location was great!
Cons: For a 3/4 star hotel, I think it was ok. The staff were friendly and pleasant, they even gave us little filled stockings when we left.
Location: The Dom, Christmas Markets, Ludwig Museum, Rhein river/bridge/walk, train station (5min walk)
Stayed in the hotel for 2 nights to visit the Christmas markets. Hotel is in an excellent location, close to the Dom and train station and walk distance (2 mins to the Dom market) and around 5 to Altermarkt/Heumarkt, and around 15 to Neumarkt and Rudolphplatz. Location wise I would give this hotel 5 stars Rooms were a good size (I had 307), I could see the Dom from my window which was nice, good size room and clean. I had 2 single beds, as I was sharing with a friend. I can't complain about the room - would rate the room a 3.5 star out of 5, only because its not 5 star quality hotel. The price of the hotel was a bit expensive, but given the timing we were going ( first weekend in December) we expected to pay more, given the location of the hotel, also some of the other hotels were charging twice as much). So it was expected to be expensive. Overall I would stay here again purely for the location and convenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 7, 2015
Pros: Location and staff
Location: Christmas markets, breweries/beer houses and the river
I would definitely recommend for a city-break stay. You can't beat the location for the sites of Cologne and ease to the main train station. The rooms are fine but not ultra luxurious. Staff were fantastic.