Ratings based on 462 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice hotel , great location but....

Posted Dec 5, 2016
Pros: Great location, staff were very helpful
Location: Ideal for the Christmas markets sightseeing etc
Room was small and very dark , I know it's December but the lighting could have been better , also furniture was a bit tired
Comment from Hotel Management
Dec 6, 2016 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne MGallery by Sofitel. I am happy to learn, that you had an enjoyable stay with us and that you like our great location. On the other hand I regret that you found your room a bit too dark. We will share your comment with the responsible department. Thank you again for sharing your feedback. We would be delighted to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
by A verified traveler

Nice hotel but not worth 5 star

Posted Oct 18, 2016
Pros: Bathroom is clean and big.
Room is tiny. I booked a twin room, there was no table for me to open my luggage and not enough space to spread them on the floor.
Comment from Hotel Management
Oct 20, 2016 by Christoph Kübel-Fischenich, Guest Relation Manager, Hotel Management
Dear guest, Thank you very much for your feedback about your recent stay at Hotel Mondial am Dom Cologne. I am happy to learn, that you like our size of the bathroom. On the other hand I regret that the room size in total was not to your satisfaction. We will share you comment with our management. The team of the Mondial would be delighted to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
by A verified traveler

In pieno centro !

Posted Sep 26, 2016
Ottima struttura posizionata sul lato sud della piazza del duomo. Standard di qualità molto elevati ma a prezzi del tutto abbordabili. Consigliassimo !
Comment from Hotel Management
Sep 26, 2016 by Christoph Kübel-Fischenich, Hotel Management
Dear guest, Thank you for having taken the time to share your wonderful experience on your recent stay at Hotel Mondial am Dom Cologne. It was a pleasure reading your marvelous comments. I am thrilled to learn that you had an enjoyable and memorable stay at our hotel and that you appreciated our friendly service from the heart. We are looking forward to the pleasure of welcoming you to Hotel Mondial am Dom Cologne again in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
by A verified traveler from kings lynn

Posted Sep 8, 2016 on Hotels
Business
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear guest, Thank you ver ymuch for your feedback about your recent stay at the Hotel Mondial am Dom Cologne. I am happy to learn, that you enjoyed your stay with us. we would be delighted to welocme you back in the nea future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
3 out of 5
by A verified traveler

Posted Sep 4, 2016 on Hotels
Internet var otroligt dåligt, vi bodde på första våningen men det funkade nästan ändå inte. Förutom det var hotell rummen inte vad vi hade tänkt oss, det var inte värt pengarna. Hotellet var super fint annars, bra för folk som kommer med jobb etc.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Dear guest, Thank you for having taken the time to post your comment on the occasion of your stay at Hotel Mondial am Dom Cologne. We take guest comments serious as it helps to improve our service and standard. I am very sorry that we did not meet your expectations in some areas. I regret that you had porblems with the internet. I am pretty sure, our staff at the front desk would have found a proper solution. Please accept our sincere apologies for any inconveniences caused. I do hope that we will be able to welcoming you again to Hotel Mondial am Dom Cologne. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
by MAURO R from Rio de Janeiro

Um bom hotel .

Posted Aug 21, 2016 on Hotels
Um hotel funcional, onde os serviços não são excepcionais mais funciona muito bem, em uma localização ótima e silenciosa , sem o barulho dos arredores da Catedral de Colônia .
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Dear MAURO R, Thank you for your kind commend on hotels.com. I am happy to learn, that we could meet all your expectations during your stay. We would be delighted to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
by Stephanie from Toronto

Conference in Cologne

Posted Aug 15, 2016 on Hotels
Attended a conference in Cologne. The hotel was fantastic, good location. In good walking locations to the cathedral, the river and the train station. Shopping is also close by. Rooms are small, but everything else was wonderful. The staff were always helpful. I would stay again.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear Stephanie, Thank you for having taken the time to share your wonderful experience on the occasion of your recent stay at the Hotel Mondial am Dom Cologne. am thrilled to learn that you enjoyed your stay and that you appreciated our service from the heart. The whole team of the Mondial is looking forward to your return stay. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
by A verified traveler

Right balance of price/value

Posted Aug 12, 2016 on Hotels
The hotel is located right in the center of old town, very close to the main train station and the cathedral. It's easy to use the train from/to the airport. It's also very close to the river and cafeterias. Shopping and eating is easy with affordable prices.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Dear guest, Thank you for having taken the time to tell us about your recent stay at the Hotel Mondial am Dom Cologne. I am happy to learn,m that we could meet all your expectations during your stay. We hope that you will choose us again for your future stay, because we would be delighted to welcome you back. kind regards Christoph Kübel-Fischenich Guest Relation Manager
4 out of 5
by Teunis

Posted Aug 4, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear guest, Thank you for sharing your positive rating with hotels.com readers. I am happy to learn that we could meet all your expectations during your stay. We all are looking forward to your return visit to Hotel Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
5 out of 5
by Jeff

Posted Jul 22, 2016 on Hotels
Comment from Hotel Management
by Vera Mueller, Hotel Management
Dear Jeff, Thank you for having taken the time to share your wonderful experience on the occasion of your recent stay at Hotel Mondial am Dom Cologne. I am thrilled to learn how much you enjoyed your stay at our hotel including our colleagues’ service from the heart. We are very much looking forward to the pleasure of welcoming you again to Hotel Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager