Ratings based on 555 Verified Reviews

4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Martin

Posted Dec 28, 2016 on Hotels
The hotel is a good business hotel. It is not in the centre of the city but can reach it easily by taxi or tram. The area around the hotel is quiet and we did not have any external noise in our room. As the hotel is further out of town there are not restaurants right by the hotel but there is a local shopping street with some good restaurants and other shops about 7-10 minutes walk away. The staff were very friendly and went out of their way to help.
5 out of 5
by A verified traveler

Multiple return visitor - highly recommended

Posted Dec 5, 2016 on Hotels
Modern, friendly service. Easy access by car, free street parking behind and alongside hotel (no need for expensive hotel parking). An easy ten-minute walk to Rudolfplatz and thereafter the city center. I've stayed multiple times and I'm very happy with this hotel.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Hotels.com-User, Thank you for your well selected words and the very personal, positive feedback regarding our team and our service. Your opinion is very important to us because it helps us to continue to provide you with first class Service. As you are a frequent guest, we are pleased that we succeeded in achieving your constant guest satisfaction rating of 100%. We will remain as we are. You will always be very welcome in our Park Inn! With Kind rergards, Your Park Inn Team
5 out of 5
by A verified traveler from Frankfurt

nice stay at the Park Inn

Posted Nov 20, 2016 on Hotels
good clean rooms, good shower and amenities, near tram for city centre
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Dear Hotels.com - User, it is fantastic, and we are delighted, to receive such positive feedback from you. Thank you for your well selected words regarding our rooms and our central location, it’s nice to know that you feel comfortable in our Hotel. We would be pleased if you chose to enjoy our hospitality and the hotel’s friendly atmosphere during your next stay. With Kind regards, your Park Inn Team
5 out of 5
by A verified traveler

Convenient to all amenities.

Posted Sep 18, 2016 on Hotels
Good hotel in a quiet location with transport links close by to all amenities in Cologne.
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Dear Hotels.com-User, It is fantastic, and we are delighted, to receive such positive feedback from you. It's nice to know that you enjoyed your stay with us and appreciate the hotel's central location. We hope to impress you again during your next stay. With Kind regards, your Park Inn Team
1 out of 5
by Durra

Posted Aug 27, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Dear Hotels.com-User, Thank you for your honest words. Your feedback is extremely important to us! It allows us to ensure that we offer high-quality service and organise our hotel’s processes so that they meet the needs of our guests. Therefore we would appreciate a more specific Feedback - from your point of view, what can we improve? I wish that you could have had a better experience, and kindly ask you to try our normally high standard during your next visit. With Kind regards, Your Park Inn Team
3 out of 5
by A verified traveler

US-style business hotel

Posted Aug 4, 2016 on Hotels
Typical US-inspired business hotel, nothing particularly inspired but reliable and comfortable venue. They certainly could make an effort on the parking for guests (€18.- per day), which is extra and a surprise (I was not informed about it). Outside of that, good value for the price.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Hotels.com - User, Thank you for your positive review. Your feedback is extremely important to us! It allows us to ensure that we offer high-quality service and organise our hotel’s processes so that they meet the needs of our guests. We would like to mention that the daily rate for the convenient parking spaces on the hotel’s property is well comparable the market rate for parking spaces with a comparable standard of security. We would be pleased if you placed your trust in us when planning your next trip and hope to see you again soon. With Kind regards, Your Park Inn Team
5 out of 5
by David from Shenzhen, China

Posted Jul 12, 2016 on Hotels
Pretty much what you'd expect from Radisson - you get what you paid for. The rooms are spotlessly clean and comfortable. Free WiFi. The staff were polite, efficient and welcoming. There's nothing interesting near the hotel, but it's a 2-minute walk to the nearest train stop at Universitätstraße.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear David, Thank you for your carefully elaborated, generally positive review and for taking the time to analyse both our services and hotel offering. We would be pleased to welcome you again, as your reliable hotel partner in Cologne city, in the near future. Kind regards, Your Park Inn Team
4 out of 5
by A verified traveler

Posted Jul 10, 2016 on Hotels
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Dear Hotels.com- User, Thank you for your confidence in the Park Inn and for choosing our hotel again. It’s nice to know that you feel comfortable in your favourite Cologne hotel and enjoy the personal service that our hosting team offers. We hope to see you soon again! Kind regards, Your Park Inn Team
5 out of 5
by Deborah from Suffolk

Great location

Posted Jul 4, 2016 on Hotels
Well placed between the city and sports area
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Deborah, Thank you for bringing your personal experience in our hotel to our attention. We will share your impressions with our team.As you are a frequent guest, it would be a pleasure to meet you when you next stay in Cologne. Kind regards, Your Park Inn Team
5 out of 5
by Mark from Bromsgrove

Posted Jun 1, 2016 on Hotels
Great Hotel with easy access to Cologne centre.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Mark, Thank you for your professional feedback. Your opinion is very important for us because it helps us to continue to provide you with first class service. See you again soon at the Park Inn Cologne! Kind regards, Your Park Inn Team