Ratings based on 171 Verified Reviews

2.9 out of 5
54% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Pitstop on enroute to Ypres

Posted Jan 7, 2017
The location was convenient being just off the motorway. The staff were friendly but the lady who greeted us in reception was smoking and it professed to be a non smoking hotel. The room was very cold and in very poor condition. Some electric sockets were hanging off the walls. There was a heater in the shower room but nowhere to plug it in. The laminate floor has holes in it and patches that were broken off. The sink had a large crack in it and the door to the room was difficult to close, tho others in the corridor looked worse. We may have been the only people there as we didnt see any other guests. Parking was free and under cover so that was good and the breakfast was a nice array of meats, cheese, fresh rolls, jam and a boiled egg with good coffee.
1 out of 5
by A verified traveler from london

Interestingly weird hotel

Posted Nov 3, 2015
This hotel looks nice on the website however, the reality is different. All through my stay, I never met anyone at the reception, waited for hours to check in. I eventually met someone whom I complained to and shocking he said that's my room key and walked off. You check in very late and expected to check out early with no exceptions. It's like a ghost hotel. There is no one to complain to, not even a manager on site. The phone rings all day with no one to answer it. I got a twin bed instead of a double bed and was forced to sleep on it as there is no one to complain to. On a positive note, the room was big, however there is no extractor in the toilet. A toilet should have an extractor or a window. the tables were dusty and the room had cub webs.
1 out of 5
by A verified traveler from Newcastle

Worst Hotel

Posted Oct 2, 2015
I stayed there for two days and it was absolutely horrible.The hotel was very smelly and the staff were awful, when I complained about the smell they said it's Germany not England!! What a total none sense. I don't know what's the point of having two dogs in the reception.
3 out of 5
by Jeremy

Suited our requirements

Posted Jul 30, 2015 on Hotels
Perfect for our requirements. Food good.
3 out of 5
by Jeremy

Fine hotel for the money

Posted Jul 28, 2015 on Hotels
perfect for our needs. plenty of parking
4 out of 5
by JEREMY

Hotel is fine for a few nights & staff friendly

Posted Jul 24, 2015 on Hotels
Hotel suits purpose & is perfectly fine.
2 out of 5
by A verified traveler

quick in, faster out

Posted Jun 29, 2015 on Hotels
Stayed here because this Hotel is close to the CGN airport. That is the only advantage.. old, needs serious updates.. no A/C,
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2015 on Wotif
Hotel is well located on the outskirts of Cologne, close to the motorways. The hotel is also very well priced, for the area. The facilities are basic, but clean.
2 out of 5
by Stephen from London, England.

Not bad for what you pay for.

Posted Jan 12, 2015 on Hotels
The food is wonderful, rooms far to good, position good, people great, shower good.
2 out of 5
by A verified traveler

Could improve

Posted Oct 6, 2014
Pros: Nothing
Cons: The facilities need updating
A place like this should not charge for WiFi. It's in the middle of nowhere. There is a PC in the reception area that its supposed to be for guest to use but it doesn't even turn on. (Yes, I tried turning it on)