All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
first time visitors from Sydney Australia.i had booked a bigger room but a very good salesman on the desk said would i like even bigger room with entry to gym .Wasnt worth the extra upgrade so be wary .We did not use gym and he didn’t include breakfast .Towels were terrible ,small & scratchy .very old disgusting .Location was good close to old town ,river & central station .
Frances
Stayed 2 nights in Apr 2024
Response from Sandra on Apr 23, 2024
Dear guest, thank you very much for your positive review. It's great that you spent such a wonderful time here with us at the Dorint Hotel am Heumarkt. We sincerely hope to welcome you back soon. Best regards, your team at the Dorint Hotel am Heumarkt
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihre Sandra Weinsheimer, Guest Relation
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihre Sandra Weinsheimer, Guest Relation
Large, modern and clean room. Excellent breakfast and first rate staff
Soenke
Stayed 1 night in Feb 2024
Response from Sandra on Mar 4, 2024
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Team am Heumarkt
Dear Guest, we thank you for your positive review and we are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Team am Heumarkt
Central location. Staff are very helpful. Definitely recommend this hotel
Deborah
Stayed 2 nights in Dec 2023
Response from Sandra on Jan 9, 2024
Dear guest, thank you very much for your positive review. It's great that you spent such a wonderful time here with us at the Dorint Hotel am Heumarkt. We sincerely hope to welcome you back soon. Best regards, your team at the Dorint Hotel am Heumarkt
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Dear Guest,we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
We had a nice room opposite the Cathedral. The room was spacious. The location is great as well.
Rami
Stayed 2 nights in Dec 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
10/10 Excellent
Keith
Dec 28, 2023
Keith
Stayed 6 nights in Dec 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Lieber Gast, vielen Dank für Ihre Bewertung! Es freut uns, dass es Ihnen bei uns gefallen hat und Sie sich wohl gefühlt haben. Vielleicht dürfen wir Sie ja bald einmal wieder bei uns in Köln oder in einem unserer anderen schönen Dorint Hotels & Resorts willkommen heißen. Herzlichst Ihr Team vom Dorint Hotel am Heumarkt
10/10 Excellent
Ramon
Dec 25, 2023
Ramon
Stayed 3 nights in Dec 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Lieber Gast, vielen Dank für Ihre Bewertung! Es freut uns, dass es Ihnen bei uns gefallen hat und Sie sich wohl gefühlt haben. Vielleicht dürfen wir Sie ja bald einmal wieder bei uns in Köln oder in einem unserer anderen schönen Dorint Hotels & Resorts willkommen heißen. Herzlichst Ihr Team vom Dorint Hotel am Heumarkt
10/10 Excellent
John
Dec 22, 2023
Liked: Cleanliness, staff & service
John
Stayed 2 nights in Dec 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Sehr geehrter Gast, vielen Dank für Ihre freundliche Online-Bewertung. Es freut uns sehr, dass Sie sich in unserer Mitte wohl gefühlt haben. Gerne heißen wir Sie wieder willkommen.Herzliche Grüße aus der Domstadt Ihr Team vom Dorint Hotel am Heumarkt
10/10 Excellent
Maghnus
Dec 19, 2023
Maghnus
Stayed 3 nights in Dec 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten.Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Team vom Dorint Hotel am Heumarkt
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Lieber Gast!Es tut uns außerordentlich leid zu sehen, dass Ihr Aufenthalt in unserem Hotel nicht Ihre Erwartungen erfüllt hat. Wir würden uns freuen, wenn Sie uns ein Feedback geben, damit wir die Möglichkeit haben es besser zu machen. Mit besten Grüßen aus dem Dorint Köln
Great hotel but it was not made at all clear from the listing that use of the swimming pool/spa incurred an additional cost of €16 per person each day!
Verified traveler
Stayed 2 nights in Dec 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Dear Guest,Thank you for being our guest during your recent trip to Cologne and for the time you took to share your valued feedback with us. We are happy to see that you enjoyed your stay at our hotel.Unfortunately, within our cooperation, we cannot offer these services complimentary but at a very reasonable and discounted rate for our hotel guest. This is also advertised on all online publications.It would be our pleasure to welcome you back as our guest in the near future.Your Dorint Hotel am Heumarkt Team
What an amazing hotel. The location was great and was approximately 10 minutes walk from the Christmas market and Hard Rock Cafe was only one street away from the hotel. The hotel itself was large, clean and smelt fantastic. I travelled from the UK and it would have been even better if there were English speaking channels on the TV in the room but apart from that the stay was brilliant - I would definitely stay at this hotel again.
Adam
Stayed 2 nights in Dec 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Great location, walking distance from both stations and all activities. very clean
Margaret
Stayed 4 nights in Dec 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Dear guest, thank you for your review. We are looking forward to welcome you soon again!With best regards, your Dorint Team am Heumarkt
10/10 Excellent
Anna and Dennis
Traveled with group
Dec 10, 2023
Liked: Cleanliness, staff & service, amenities
We received excellent service at the front desk. A special thanks to Lorenzo for his suggestions and guidance.
Delicious breakfast offering. Great location.
My only issue would be that the carpeting in the public spaces was well worn and in need of replacement. (6th floor). This however does not change my rating of this excellent hotel
Anna and Dennis
Stayed 3 nights in Dec 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Most comfortable stay at the Dorint. Perfect location to explore the city centre and visit the Christmas markets, quite close to the Cathedral. Cosy and spacious room, modern and appealing layout, delicious food and great service at the restaurant.
Pedro
Stayed 3 nights in Nov 2023
Response from Sandra on Dec 5, 2023
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Walking distance to 5 Christmas markets, Cologne cathedral, Lindt chocolate factory/museum, lots of restaurants and train station, bus stations. Hotel is very clean and safe. The only negative was the twin beds are small and nobody was ever working the stand for buying snacks/drinks, even after ringing the bell, no one ever showed up.
Alicia
Stayed 3 nights in Nov 2023
Response from Sandra on Dec 5, 2023
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Team am Heumarkt
We had wonderful room
Very happy with the location
Reza
Stayed 1 night in Nov 2023
Response from Sandra on Dec 5, 2023
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Close to the cathedral and the Lindt chocolate factory!
Sherri
Stayed 1 night in Nov 2023
Response from Sandra on Dec 1, 2023
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Parking was very expensive for an otherwise very good hotel.
David
Stayed 1 night in Nov 2023
Response from Sandra on Dec 1, 2023
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
10/10 Excellent
Matthew
Nov 25, 2023
Matthew
Stayed 1 night in Nov 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 8, 2024
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten.Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Team vom Dorint Hotel am Heumarkt
10/10 Excellent
Michael
Nov 8, 2023
Michael
Stayed 4 nights in Oct 2023
Response from Sandra on Nov 14, 2023
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Team am Heumarkt
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Team am Heumarkt
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Team am Heumarkt
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Response from Dorint Hotel am Heumarkt Köln on Sep 25, 2023
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
6/10 Okay
FarBridge
Aug 30, 2023
FarBridge
Stayed 6 nights in Aug 2023
Response from Dorint Hotel am Heumarkt Köln on Sep 22, 2023
Dear Guest,Thank you for being our guest during your recent trip to Cologne and for the time you took to share your valued feedback with us. We are happy to see that you enjoyed your stay at our hotel. We hope you enjoyed your visit to Cologne regardless and it would be our pleasure to welcome you back as our guest in the near future.With best regardsDorint-Team Heumarkt
Near to metro/tram and shoppng/bars dining etc. All easily walkable only minutes from Rhine waterfront
christopher
Stayed 3 nights in Aug 2023
Response from Sandra on Sep 5, 2023
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Team am Heumarkt
Swimming pool closed due to maintenance and usually 16€ fee per calendar day (not night), which I did not notice when booking.
Nice rooms with mild signs of use.
Very nice breakfast (€20pp).
Very central location convenient for our purposes.
Verified traveler
Stayed 1 night in Aug 2023
Response from Sandra on Aug 7, 2023
Dear Client! Thank you for being our guest during your recent trip to Cologne and for the time you took to share your valued feedback with us. We are happy to see that you enjoyed your stay at our hotel. We hope you enjoyed your visit to Cologne regardless and it would be our pleasure to welcome you back as our guest in the near future. Your Dorint Hotel am Heumarkt Team.
6 blocks from cathedral quiet room excellent breakfast. Safe area. But horrible pillows and I'm not a fan of European comforters. Comfortable bed
linda
Stayed 1 night in Aug 2023
Response from Sandra on Aug 7, 2023
Dear guest, thank you very much for your positive review. It's great that you spent such a wonderful time here with us at the Dorint Hotel am Heumarkt. We sincerely hope to welcome you back soon. Best regards, your team at the Dorint Hotel am Heumarkt
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Es freut uns sehr, dass Sie sich wohl gefühlt haben und Sie mit unseren Leistungen und unserem Service zufrieden waren. Gerne geben wir Ihr Feedback an unser gesamtes Team weiter. Lob ist die beste Motivation für uns alle. Wir freuen uns auf Ihren nächsten Besuch. Herzliche Grüße aus der DomstadtIhr Dorint-Team am Heumarkt
Dear guest, thank you for your great review. Unfortunately, we do not have the possibility to include the price, as it is a public underground car park. We look forward to seeing you again. Yours sincerely, your team at the Dorint Hotel am Heumarkt
We stayed for 4 nights and had a comfortable stay. Initially we were offered a dome view room but it's AC was not effective . On our complaint and persistence, we finally got a room with comfortable AC with inside view. However, this worked out much better . Linen, bed were top class and breakfast was excellent. Wish, they provide a water bottle on daily basis . The location was too good with everything walking distance.
SANJEEV
Stayed 3 nights in Jun 2023
Response from Dorint Hotel am Heumarkt Köln on Jun 22, 2023
Dear guest,thank you very much for your feedback regarding your stay at our hotel. Indeed, the much described good location of our hotel is an ideal starting point for all the undertakings of our guests. It is always nice to receive such great feedback and confirms our daily commitment of all employees. As you can imagine, everyone was very pleased with your words of praise. It spurs us on to practice our attentive and friendly service every new day and to receive even more comments like yours.It gives us great pleasure to welcome you back with us again soon. Best regards, Your Dorint Hotel am Heumarkt Team
Great room, excellent breakfast. Best hotel stay out of 5 hotels in one week in germany
Daniel
Stayed 1 night in Jun 2023
Response from Dorint Hotel am Heumarkt Köln on Jun 15, 2023
Sehr geehrter Gast, vielen Dank für Ihren tollen Online Kommentar. Wir möchten uns für Ihren Besuch bei uns im Haus bedanken. Schön zu sehen, dass wir durch unsere professionelle Art und Weise einen bleibenden Eindruck bei Ihnen hinterlassen haben und haben Ihr tolles Feedback selbstverständlich mit allen Mitarbeitern geteilt. Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen und senden liebe Grüße, Ihr Dorint Hotel am Heumarkt Team.
Response from Dorint Hotel am Heumarkt Köln on Jun 13, 2023
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Hotel Team am Heumarkt
Dear Client, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Definitely not a 5 star hotel. They don’t have rooms with 2 beds larger than a single. They are just big enough for a child and they are on wheels. The carpet in the room had waves in it you could trip on, the door to the cabinet the safe was in was falling off, the glass shower door kept sliding open on its own and you have to jam a towel into the wheels, the hoses attached to the shower head were leaking and spraying in the shower and the bathtub. They don’t supply any face cloth in the bathroom and want you to opt out of cleaning the room completely to save the environment instead of just not replacing sheets and towels. I don’t think I would stay here again.
Stephan
Stayed 2 nights in Jun 2023
Response from Dorint Hotel am Heumarkt Köln on Jun 13, 2023
Thank you for being our guest during your recent trip to Cologne and for the time you took to share your valued feedback with us. We are happy to see that you enjoyed your stay at our hotel. Unfortunately it seems that your stay did not completely meet your expectations and we are very sorry for that. The feedback you gave us is currently under review by our management and we would like to thank you for pointing out your concerns. Please accept our apologies for any inconvenience you might have experienced. We hope you enjoyed your visit to Cologne regardless and it would be our pleasure to welcome you back as our guest in the near future. Your Dorint Hotel am Heumarkt Team.
4/10 Poor
Liam
May 16, 2023
Liam
Stayed 1 night in May 2023
Response from Dorint Hotel am Heumarkt Köln on Jun 13, 2023
Lieber Gast!Es tut uns außerordentlich leid zu sehen, dass Ihr Aufenthalt in unserem Hotel nicht Ihre Erwartungen erfüllt hat.Schade, dass Sie sich nicht bei uns gemeldet haben. Gerne hätten unsere Mitarbeiter sich bemüht Ihren Aufenthalt so angenehm wie möglich zu gestalten. Wir würden uns freuen, wenn Sie uns ein Feedback geben, damit wir die Möglichkeit haben es besser zu machen. Mit besten Grüßen aus dem Dorint Hotel am Heumarkt Köln
10/10 Excellent
Emma Kate
May 16, 2023
Emma Kate
Stayed 4 nights in May 2023
Response from Dorint Hotel am Heumarkt Köln on Jun 13, 2023
Lieber Gast,wir freuen uns auf ein Wiedersehen! Herzliche Grüße Ihr Dorint am Heumarkt Team
6/10 Okay
marcelo
Apr 12, 2023
marcelo
Stayed 1 night in Apr 2023
Response from Dorint Hotel am Heumarkt Köln on May 2, 2023
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten.Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Team vom Dorint Hotel am Heumarkt
10/10 Excellent
Graham
Apr 8, 2023
Graham
Stayed 1 night in Apr 2023
Response from FH on Apr 11, 2023
Dear Client, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne.Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently.We are looking forward to welcome you soon again!With best regardsDorint-Team Heumarkt
Response from Dorint Hotel am Heumarkt Köln on Feb 15, 2023
Sehr geehrter Gast, vielen Dank für Ihre freundliche Online-Bewertung. Es freut uns sehr, dass Sie sich in unserer Mitte wohl gefühlt haben. Gerne heißen wir Sie wieder willkommen. Herzliche Grüße aus der Domstadt Ihr Team vom Dorint Hotel am Heumarkt
Very quick and friendly check-in. Room was clean and the surrounding was clean and walkable. 15 min walk to the train and close to shopping and restaurants.
Joanne
Stayed 3 nights in Jan 2023
Response from Dorint Hotel am Heumarkt Köln on Jan 23, 2023
Dear Guest, thank you very much for your feedback regarding your stay at our hotel. Indeed, the much described good location of our hotel is an ideal starting point for all the undertakings of our guests. We are glad to hear that you were very satisfied with our rooms and cleanliness and would also like to thank you for your frank words. We look forward to welcoming you again soon and send hospitable greetings from Cologne,your Dorint Hotel am Heumarkt Team.
Great hotel, great view of cathedral. We really enjoyed their breakfast as well.
Keally
Stayed 2 nights in Dec 2022
Response from Dorint Hotel am Heumarkt Köln on Jan 5, 2023
Dear Guest,Thank you for being our guest during your recent trip to Cologne and for the time you took to share your valued feedback with us. We are happy to see that you enjoyed your stay at our hotel. We hope you enjoyed your visit to Cologne regardless and it would be our pleasure to welcome you back as our guest in the near future.With best regardsDorint-Team Heumarkt
The hotel was clean, good sized room with kettle, hairdryer and a mini-bar fridge (without contents) allowing you to put your own drinks etc in the fridge during your stay. Bed was very hard, I am used to a medium-soft bed but this one was too hard for my liking. Cleaners were considerate and reception staff friendly and helpful. More than 2 sachets of coffee in the room for a couple would be helpful though. Luckily there is an amazing coffee shop just 2 streets down.
Emma Louise
Response from Dorint Hotel am Heumarkt on Dec 27, 2022
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Team am Heumarkt