Standard Room, 1 Queen Bed, Marina View | Rollaway beds, WiFi

Reviews of Marina Hotel at Shelter Bay

3 out of 5
Marina Hotel at Shelter Bay
30 Butner Street, Colon, Colon

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

NING WAN

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
my mattress was very uncomfortable
Stayed 1 night in Aug 2023
Response from Marketing Team on Dec 12, 2023
Dear Jodi, we are sorry for the inconvenience and appreciate your feedback. We will share your comments with the team to make improvements. Kind regards,

6/10 Okay

michael athoney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged at the hotel for my stay. I had to wait. three months to get seven. Hundred dollars refunded.

10/10 Excellent

Isabel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really loved the room

10/10 Excellent

Anthony

Stayed 1 night in Jan 2023

6/10 Okay

JULIO

Traveled with group
Liked: Cleanliness, staff & service, amenities
Needs to work on property maintenance
Stayed 1 night in Sep 2022

8/10 Good

Aristides

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Just need paint maintenance in the room
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from IM on Feb 11, 2020
Thank you so much for your generous rating

10/10 Excellent

Verified traveler

Stayed 7 nights in May 2019
Response from imarengo on Jul 12, 2019
Thank you very much for staying at The Riverside Inn, we are very pleased to hear that you enjoyed your stay with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very handy if your yacht is being slipped. TV , AC . Basic room but adequate.

10/10 Excellent

Krista, Ferndale, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little stop over!
We only stayed one night here, but it was a great experience. The room was simple and although small was nicely put together, comfortable, and clean. It also has has either a view of the marina or the jungle behind the hotel depending on which side of the inn you are on. Since it is a re-purposed building and not built as a hotel it is really more like an inn. There is no lobby as it works side by side with the actual marina, so check in is actually in the restaurant. Everyone was very friendly and helpful. Any questions we had were answered quickly, and if we needed something they did their best to help out. It is close to Fort San Lorenzo, Colon, and the Atlantic side of the Panama Canal. Oh and the food....fabulous! Shelter Bay Marina is here primarily to serve the boating community, but if you are looking for something unique, comfortable, close to some interesting sights, but not in the middle of the city, it is worth a stop!

8/10 Good

Suleman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maria Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y hermoso entorno. La comida bien.
Stayed 1 night in Jun 2023

10/10 Excellent

Edvard

Stayed 1 night in Feb 2023

10/10 Excellent

Zulia

Stayed 1 night in Jun 2022

6/10 Okay

JUAN

Traveled with group
Liked: Staff & service
Las instalaciones en muy mal estado. El aire el baño. Y no limpian bien. Encontramos una calzoneta anterior nos compensaron con bebidas pero deben mejorar eso
Stayed 1 night in Apr 2022

4/10 Poor

Catherine, erquy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
decevant
Hotel tres décevant, vieillot mauvais rapport qualite prix salle de bain exigüe seul point positif: personnel tres agreable et tres bon service de restauration

4/10 Poor

Sir Lancaster, Panamá

Disliked: Staff & service, room comfort
Muy mal. No había gerente ni persona responsable
No había persona responsable en el hotel. La persona que limpia las habitaciones tuvo que prestarnos su llave. La TV por cable no funcionó. Las almohadas están todas manchadas de lo viejas que están. Que lástima porque tiene mucho potencial.

2/10 Terrible

Sir Lancaster, Panamá

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No había gerente! Total desastre.
No había gerente. No pudimos hacer check-in formalmente. La chica que limpia las habitaciones tuvo que prestarnos su llave. Almohadas con todo tipo de manchas viejas, televisión por cable/satelite fuera de servicio. Increíble! Obviamente, ningún tipo de servicio, excepto el restaurante que está abajo. La mesera le derramó la bebida a mi hija en las piernas. Muy poco personal. Restaurante muy caro. Al final me enfermé del estómago. No entiendo las excelentes calificaciones.