Ratings based on 578 Verified Reviews

4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great Location

Posted Aug 8, 2017
Pros: location and friendly staff
Cons: ac leaked the last night and the doors are a bit thin
Location: many bars and restaurants on main street. easy location for taxis or Uber.
Check in was breeze, big room with a view of the park. Lots of places to eat and drink on same street. Comfortable bed, ac worked great, big bathroom. Only negative was noise in the hallway, thin doors.
Comment from Hotel Management
Aug 8, 2017 by Quality manager, Hotel Management
We appreciate your comments very much Thank you and hope to see you soon again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel good location

Posted Aug 7, 2017
It was very good and not expensive, it is not luxurious if you are looking for that. But it was really good for us since we were very busy in mexico city. I really liked the gym and the restaurant, the restaurant service was really awesome.
Comment from Hotel Management
Aug 8, 2017 by Quality manager, Hotel Management
We appreciate your comments very much Thank you and hope to see you soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from r

The perfect hotel!

Posted Jul 16, 2017
Hotel Stanza was perfect! From the beginning to the end it was amazing. The people were very friendly and accommodating! The restaurant in the hotel was delicious. The overall experience was great. I would go back without a doubt.
Comment from Hotel Management
Jul 17, 2017 by Quality manager, Hotel Management
We appreciate your comments very much Thank you and hope to see you soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Posted Jul 16, 2017
Excelent locación. You can walk around for restaurants,galleries. Close to major streets. Safe.
Comment from Hotel Management
Jul 17, 2017 by Quality manager, Hotel Management
We appreciate your comments very much Thank you and hope to see you soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jul 9, 2017
Staff went beyond job descriptions to make our stay comfortable.
Comment from Hotel Management
Jul 10, 2017 by Gestión de Calidad, Hotel Management
We appreciate your comments very much Thank you and hope to see you soon again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Clean and safe, great location

Posted May 18, 2017 on Orbitz
Pros: Location is great. Price was good value
Location: Tons of restaurants in area, shopping as well. Arena Mexico is 15 min walk (Lucha Libre matches)
Hotel was clean and has AC. The location is great in Roma Norte, close to lots of tourist sites. You can walk to most things or cab/uber it if you want to save your energy. Easy to get to/from airport as well (about 45 min by car). Metro is not far as well and easy to navigate (and only 25 cents per ride). Most of the hotel staff speak English and were very helpful.
Comment from Hotel Management
May 23, 2017 by Quality manager, Hotel Management
We appreciate your comments very much Thank you and hope to see you soon again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very well located in Colonia Roma

Posted Apr 22, 2017
Staff is attentive and knowledgeable of options: restaurants, etc
Comment from Hotel Management
Apr 22, 2017 by calidadstanza, Hotel Management
We appreciate your comments very much Thank you and hope to see you soon again.
1 out of 5
by A verified traveler

Obsolete hotel

Posted Apr 16, 2017 on Hotels
No hot water, no iron and worst of all.. Complete lack of customer service!! Hotel staff extremely rude. This hotel is not located in a safe area, you get what you pay for.. You are better off staying in another hotel.
Comment from Hotel Management
Apr 18, 2017 by Calidad, Hotel Management
We are very sorry about your experience, Your comments are very importat to us. J. L. Menchlli. G.M.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Close to Metro

Posted Apr 12, 2017 on Orbitz
Four short blocks to metro. Staff was excellent. Room quiet, apparently well insulated. Would definely go back.
Comment from Hotel Management
Apr 18, 2017 by Gerencia de Ventas, Hotel Management
Thanks for staying with us! Your opinion is very important.
4 out of 5
by sharon

Posted Apr 4, 2017 on Hotels
Comment from Hotel Management
Apr 7, 2017 by General Manager, Hotel Management
Thank you for you for your comment Jose L Menchelli GM