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Reviews of Travelodge by Wyndham Colorado Springs Airport/Peterson AFB

2 out of 5
Travelodge by Wyndham Colorado Springs Airport/Peterson AFB
6875 Space Village Avenue, Colorado Springs, CO

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1157 reviews" "
Rating 8 - Good. 299 out of 1157 reviews" "
Rating 6 - Okay. 212 out of 1157 reviews" "
Rating 4 - Poor. 143 out of 1157 reviews" "
Rating 2 - Terrible. 169 out of 1157 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, staff & service
Lots of stairs with no handrails. Only ice machine on 2nd floor..TV remote turns TV on only. Cannot change channels and TV doesn't have any buttons to change manually
Stayed 1 night in Mar 2024
Response from front desk on Mar 26, 2024
Ice machine is arriving soon//very sorry about that!

4/10 Poor

Lucila Yaneth, Fort Worth

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from front desk on Mar 22, 2024
Thank you for leaving a review

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Employees were great and accommodating as they could be but the hotel itself the rooms cleanliness it was just bad. Comforters smelled like cigarettes had burn holes in them. Water damage beneath windows. We were never told it was being renovated till the day it started and they said we either had to leave or stay for 5 hours no warning.
Stayed 3 nights in Mar 2024
Response from front desk on Mar 19, 2024
We are sorry you experienced this, we will look into these issues

2/10 Terrible

mark

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a "down and out" hotel where most guests appear to be one step from homeless. Questionable activity and questionable people sitting outside smoking cigarettes without anything to do all day and watching other guests. My room even though non-smoking wreaked of strong cigarette smoke. The room also had an old nasty, stale smell. I could not get clean towels from front desk at 3:05pm after not getting new towels or room service after 6 days because "only the room maids can issue towels and they leave early in the afternoon." Hum, really? The hotel added $150 in unknown charges same day I reserved this hotel online before I checked in. I wonder what story is behind this one. The only good thing I can say is the young man who works at the front desk who is always polite and trying to help despite the extremely poor circumstances of this hotel.
Stayed 7 nights in Mar 2024
Response from front desk on Mar 14, 2024
we look to improve on these issues. The 150 is a security deposit for incidentals which is refundable after check out

4/10 Poor

Laura

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel room was decent to sleep in but the toilet sort of had a plug issue because it was not flushing all the way. The hotel when you were outside and walking in the hallway to your room had a strong smell of marijuana. Also still waiting on my refund because they took the accidental and had to call several times for it to be refunded
Stayed 1 night in Mar 2024
Response from front desk on Mar 14, 2024
we are sorry you experienced this and will look into these issues

6/10 Okay

jonathan

Traveled with family
Not the worst or the best I have stayed at. For the price we payed it was reasonable good. Some problems like the toilet didn’t flush correctly it took several flushes sometimes. Also, there was a door to the next room and some people staying there were talking and watching tv until past midnight. Not sound proof room. I didn’t get much sleep the last two nights there. The rug in the room look worn and had wrinkles made it feel dirty.
Stayed 5 nights in Mar 2024
Response from front desk on Mar 12, 2024
We are sorry you experienced if notified of front desk, we can look to fix the issue

10/10 Excellent

Rebecca

Friendly check in
Stayed 1 night in Mar 2024
Response from front desk on Mar 12, 2024
Thank you

2/10 Terrible

Tayvien

Disliked: Cleanliness, staff & service, property conditions & facilities
It wasn’t up to par
Stayed 2 nights in Feb 2024
Response from front desk on Feb 20, 2024
thank you for leaving a review

10/10 Excellent

Troy

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from front desk on Feb 20, 2024
thank you for leaving a review

8/10 Good

Meried, Santo Domingo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is quite close to the airport and cheaper than other options nearby. The rooms are a bit old but are quite big and come with a mini fridge and microwave. Breakfast is limited but good enough. The only thing I'd improve is the cleanliness; it was not awful but could have been better.
Stayed 4 nights in Feb 2024
Response from front desk on Feb 20, 2024
thank you for leaving a review

10/10 Excellent

Juliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great👍
Stayed 2 nights in Feb 2024
Response from front desk on Mar 14, 2024
Thank you

10/10 Excellent

Aida, Oak Creek

Very convenient for my work place.
Stayed 1 night in Feb 2024
Response from Front desk on Feb 13, 2024
thank you

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to my room, the bathroom door had a panel stapled to it and would not close. The toilet leaked and there was a leak coming from an upstairs room and the ceiling had bubbles like it was about to fall in. I went to call the front desk and the phone was broken. When I went to front desk she apologized and gave me a key to another room. I went to the other room and was shocked that someone was living in the extended stay room. The man in the room was just as shocked as I was that a key to his room was given out. I went to check out and told her the room was occupied and she said “ Oh T is back”. This was a very unsafe situation I was put in. Also I reserved the room with a credit card and told her I would be putting the room charge on a different card. We ran the card I wanted it put on when I checked in but the other card was also tried to be charged. I know it was tried because there was a message from my card company as I had a hold on that card. I would not recommend this facility to anyone.
Stayed 4 nights in Feb 2024
Response from front desk on Feb 6, 2024
We are very sorry you experienced this at your stay. We will look into these issues

8/10 Good

Meggan

Traveled with partner
Liked: Cleanliness, staff & service
It was what you was expect for that pruce range. It was a little uncomfortable having the breakfast attendant hovering around. Wish there had been hot water for tea
Stayed 1 night in Jan 2024
Response from Deborah on Feb 5, 2024
Thank you for taking your time and leaving a review, We appreciate your business, I am very sorry about the hot water, I will address this with the staff.

2/10 Terrible

Jeff

Stayed 1 night in Feb 2024
Response from front desk on Mar 21, 2024
we are sorry you experience, we would love to see if we can gain back your business

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
I was really happy to see a gas station right next door. The man at the front dest was very friendly, respectful, and fast. I got a little room on the first floor for a really good price. It was exactly what I needed for a night.
Response from front desk on Feb 2, 2024
Thank you

2/10 Terrible

Michelle

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place is very run down. Stinks of old food and smoke. Bedding worn. Breakfast very limited. Police called for one guest that was yelling at someone in his room. Fridge did not work. Stay away.
Stayed 1 night in Jan 2024
Response from front desk on Jan 27, 2024
If notified of these problems, front desk can work to fix these issues

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bed bugs! My daughter had random bites after the 1st night. We weren’t sure what is was. Thought we checked the bed well enough but after the first night, I started getting spots and my husbands appeared after the 2nd night. I had no idea they could take days/hours to show up. No one else at our home at any issues, only those of us that stayed there. Bad enough that we had this happen and have had to spend time and money to wash everything in our home in the chance they made it into our suitcases, clothes, etc… the GM had not returned my calls in 5 days. He gave a message to an associate to apologize to me and give me a 1 night credit. But nothing about doctors, costs of spraying/fumigating our home, etc… horrible customer service and very disappointing. I have never had to leave a 0 review before but this is so not a way to do business. Save yourself and stay somewhere else!
Response from front desk on Jan 26, 2024
We are sorry you experienced this. Our pest control guy confirmed there were no bed bugs in this specific room however management has elected to give a one night refund due to these inconveniences. We hope you can try us again. Thank you

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023
Response from front desk on Jan 26, 2024
Thank you for leaving a review

10/10 Excellent

christy

Stayed 8 nights in Jan 2024
Response from Front desk on Jan 23, 2024
thank you for leaving a review

8/10 Good

blaine

Business traveler
Stayed 1 night in Jan 2024
Response from Front desk on Jan 23, 2024
Thank you for leaving a review

8/10 Good

Tiago

Stayed 3 nights in Jan 2024
Response from front desk on Jan 17, 2024
Thank you

8/10 Good

Luis

Stayed 3 nights in Jan 2024
Response from Front desk on Jan 16, 2024
Thank you for leaving a review

4/10 Poor

Ivan

Stayed 1 night in Jan 2024
Response from front desk on Feb 2, 2024
Thank you for leaving a review

10/10 Excellent

Deborah Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from front desk on Jan 9, 2024
Thank you

2/10 Terrible

Brittany

Disliked: Cleanliness, property conditions & facilities
I felt very unsafe with the amount of unwanted non-staying people in the area. Room was disgusting. Dog hair everywhere, food, fridge didn’t work, bedding dirty. Changed rooms, it was a little better, but shower wouldn’t drain, black mold in the bathroom, room smelled horrible. Crackheads were posted outside of the hotel all day and night. Pretty sure I saw a hooker get picked-up. I will never stay at a Travelodge again.
Stayed 2 nights in Dec 2023
Response from front desk on Jan 9, 2024
we are sorry you experienced this.

8/10 Good

Edward, Bronx

Stayed 23 nights in Dec 2023
Response from Front desk on Jan 2, 2024
Thank you

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will continue to use this location for any traveling needs very great service and nice and clean
Stayed 7 nights in Dec 2023
Response from front desk on Jan 9, 2024
Thank you

8/10 Good

Jeff

Stayed 2 nights in Dec 2023
Response from front desl on Jan 20, 2024
Thank you

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from front desk on Dec 29, 2023
Thank you for leaving a review

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023
Response from front desk on Jan 17, 2024
Thank you

6/10 Okay

Kat

Stayed 2 nights in Dec 2023
Response from front desk on Dec 29, 2023
Thank you for leaving a review

10/10 Excellent

Stephen, Northglenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many opinions on breakfast
Stayed 1 night in Dec 2023
Response from Front desk on Dec 25, 2023
Thank you for leaving a review

8/10 Good

Roger

Response from front desk on Feb 8, 2024
Thank you for leaving a review

10/10 Excellent

John

Stayed 2 nights in Dec 2023
Response from front desk on Jan 17, 2024
Thank you

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front desk on Dec 25, 2023
Thank you

6/10 Okay

Trevor

Stayed 8 nights in Dec 2023
Response from front desk on Jan 9, 2024
Thank you for leaving a review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Front office staff gentleman was very nice and helpful
Stayed 1 night in Dec 2023
Response from Front desk on Dec 19, 2023
Thank you

8/10 Good

Patrick

Stayed 1 night in Nov 2023
Response from Front desk on Dec 19, 2023
Thank you

10/10 Excellent

Katherine

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front desk on Dec 19, 2023
Thank you

10/10 Excellent

John

Stayed 2 nights in Dec 2023
Response from front desk on Jan 9, 2024
Thank you

10/10 Excellent

Todd

Stayed 1 night in Dec 2023
Response from Front desk on Dec 19, 2023
Thank you

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Dec 2023
Response from Front desk on Dec 11, 2023
Thank you

10/10 Excellent

John

Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Front desk on Dec 11, 2023
Thank you

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
We had a amazing stay here. Everything was very clean and where it needed to be. The staff was very helpful and the food was very good. When it came to breakfast everything was up ready and rolling and up to par.
Stayed 2 nights in Dec 2023
Response from Front desk on Dec 11, 2023
Thank you

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Filthy room, bad odor - moldy, at best. Extremely noisy until late at night - not people partying or being loud, just every door closing, people just walking by, etc. - there must be no insulation and there’s a sizable gap at the bottom of the door meaning all the hallway noise and light just comes right in. I booked this room over others based on the decent reviews, but those reviews must have been paid or are quite old.
Stayed 1 night in Dec 2023
Response from Front desk on Dec 11, 2023
we are sorry you experienced this, we will look into these issues.

2/10 Terrible

Kalvin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from front desk on Dec 5, 2023
Anything specific we can get feedback on?

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the price for the room. It was a large room and It included breakfast. It was a great bargain!
Stayed 4 nights in Nov 2023
Response from front desk on Dec 5, 2023
Thank you

10/10 Excellent

Ashley, Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from front desk on Dec 5, 2023
Thank you

10/10 Excellent

Humberto

Nice staff very friendly
Stayed 7 nights in Nov 2023
Response from front desk on Dec 5, 2023
Thank you