Ratings based on 772 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Easy Access

Posted Jul 4, 2017
Nice hotel with hot breakfast. Easy access to tourist places, including seven falls.
Comment from Hotel Management
Jul 25, 2017 by Management Team, Hotel Management
Dear Jen, Thank you for your time to leave feedback. We are glad you got to enjoy some of our attractions close by. Again thank you for staying with Best Western.
5 out of 5
by Brett

Posted Jul 3, 2017 on Hotels
It was clean and comfortable. Only complaint was the bottom bed sheet was a little small and kept pulling off. Not a big thing but overall good.
Comment from Hotel Management
Jul 25, 2017 by Amanda, Hotel Management
Dear Brett, Thank you for your feedback. We are glad that your overall stay was enjoyable. Thank you for choosing Best Western. Management Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado springs

Staff was extremely nice very comfortable bed.

Posted Jul 3, 2017
The floors could use some cleaning in the room. Other than that the staff was great and bed and pillows were very comfortable.
Comment from Hotel Management
Jul 25, 2017 by Management Team, Hotel Management
Thank you for your valued time to leave feedback. We are very happy that everything throughout your stay was pleasing. Thank you for choosing Best Western.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cherry Hill , NJ

Great Breakfaast Bar

Posted Jul 1, 2017
Great friendly staff and a wonderful breakfast Buffett for a reasonable price.
Comment from Hotel Management
Jul 25, 2017 by Management Team, Hotel Management
Dear Scott, Thank you for your time to leave feedback. We are pleased to read you enjoyed your stay. We hope to see you again in the near future.
5 out of 5
by Cheryl

Good facility

Posted Jun 27, 2017 on Hotels
This is an older facility but well kept. It was a little difficult to get to and there was no handicapped parking even though they had accessible rooms. Thought that was a little odd. Overall very clean and a good night's stay.
Comment from Hotel Management
Jul 25, 2017 by Amanda, Hotel Management
Dear Cheryl, Thank you for your feedback. We are very pleased to read that you enjoyed your overall stay. We apologize the inconvenience with the handicapped parking space. Thank you again, for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice

Posted Jun 26, 2017 on Orbitz
It was really nice. The room was huge. It's not a long drive at all to get to Garden of the Gods or Pikes Peak. I would stay here again.
Comment from Hotel Management
Jul 25, 2017 by Management Team, Hotel Management
Dear Steph, Thank you for your time to leave feedback. We are glad you enjoyed your stay. We hope to see you again in the near future.
5 out of 5
by A verified traveler

Great place to stay!

Posted Jun 24, 2017 on Hotels
Great hotel! Fabulous pool and hot tub, really comfy, clean beds and delicious breakfast!! A little bit of road noise being so close to the interstate but everything else was great!
Comment from Hotel Management
Jul 28, 2017 by Amanda, Hotel Management
Dear traveller, Thank you for your time to leave feedback regarding your stay. We are glad you enjoyed your time at our hotel. We hope to see you again! Management Team
2 out of 5
by A verified traveler

Dumpy place for a higher end price.

Posted Jun 24, 2017 on Hotels
There were many transients hanging around, a mobile tattoo van, people outside all night long talking and smoking. The hotel itself was old, and it looked and smelled old. It is in a run-down part of town right by the freeway. Noisy.
Comment from Hotel Management
Jul 6, 2017
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
3 out of 5
by Nancy

Posted Jun 22, 2017 on Hotels
Comment from Hotel Management
Jul 28, 2017 by Amanda, Hotel Management
Nancy, Thank you for your time to leave a rating regarding your stay. Management Team
4 out of 5
by A verified traveler

Very Friendly!

Posted Jun 19, 2017 on Hotels
The morning breakfast ladies were so helpful and friendly. We also enjoyed the front desk crew who kept us supplied with yummy cookies when we walked through. Thank you!!!
Comment from Hotel Management
Jul 25, 2017 by Amanda, Hotel Management
Thank you for your valued time to leave feedback. We are very glad to read that you enjoyed your stay. Our team is very dedicated to help and make every guest feel welcomed during their stay. Again, thank you for staying with Best Western.