The staff was very friendly, but room was noisy
Posted Oct 17, 2016
I checked in late and found the front desk clerk very friendly and was quickly checked into my room. The room was spacious and clean, however it was next to the ice machine and around the corner from the lobby/breakfast room so it was at times noisy. Additionally there was a lot of noise coming through the door of the connecting room (like it wasn't very well insulated). The breakfast was good and the servers were nice and friendly, treating everyone like family.
Comment from Hotel Management
Oct 20, 2016 by Celeste M, Hotel Management
Thank you for reviewing our property. We are glad to see the staff took good care of you. We are very sorry to hear the room was noisy for you. We will have maintenance check the door seals and such to avoid that issue in the future. Thank you so much for bringing that to our attention. We hope you were able to enjoy Colorado Springs and some of the attractions it has to offer. Please come back and see us if ever in the area again. Thank you for choosing our property and Best Western.