Ratings based on 383 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful heritage hotel!

Posted Jan 23, 2017
Pros: Everything
Amazing staff, delicious food, beautiful old world charm.
5 out of 5
Recommended
for Everyone
by A verified traveler from OKC, OK

Excellent Historic Hotel Charmer!

Posted Jan 11, 2017
I love this place! Location, view, ambience, comfortable beds and luxurious bathrooms are all A+. The staff were courteous and the food delicious and beautifully presented. This was a solitary trip of rest and respite for me but I will return w romance intended next time. If interested in massage or bodywork, there is a great little "naturopathic chiropractor" just down the mountain walking distance into town.
Comment from Hotel Management
Jan 13, 2017 by Brian, Guest Services, Hotel Management
We are pleased you were able to relax with us. We are looking forward to your next visit. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2017
Beautiful hotel and very friendly staff. Love the location.
Comment from Hotel Management
Jan 9, 2017 by Brian, Guest Services, Hotel Management
Thank you for staying with us, we are looking forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from co

Nice vacation

Posted Jan 1, 2017
Comfortable quiet rooms. Great dinner and nice Continental breakfast included in room purchase. Hotel staff very friendly. Close to downtown Manitou easy to walk around town.
Comment from Hotel Management
Jan 7, 2017 by Brian, Guest Services, Hotel Management
Thank you for staying with us, we are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Highlands Ranch, CO

Fun get away

Posted Dec 21, 2016
My husband and I were looking for a nearby get away and chose the Cliff House due to positive reviews and we were not disappointed. They upgraded our room and we especially enjoyed the fireplace and Jacuzzi tub! Easy to walk to shopping and dining and we even played some pinball at the nearby arcade. The staff was very helpful.
Comment from Hotel Management
Dec 24, 2016 by Brian, Guest Services, Hotel Management
We are so pleased you enjoyed your stay with us. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Amazing

Posted Dec 15, 2016
Pros: Everything!
Location: Cog Railway, shopping,
What a fantastic hotel. Romantic, Victorian comfort. Great rooms with heated sets, and towel warmers. Romantic jacuzzi. Fireplace in the room. Just a fantastic night. The restaurant was fantastic. Chris at the bar was funny and great drinks.
Comment from Hotel Management
Dec 15, 2016 by Brian, Guest Services, Hotel Management
We are so pleased you were able to explore the Pikes peak region. Thank you, we are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Feel right at home

Posted Dec 14, 2016
Where to begin? From start to finish, our stay was tremendous. The staff was friendly and courteous but not overwhelming. Our room was beautiful and clean. It didn't feel like a hotel, it felt like we were staying with friends. Warm, cozy, and relaxing. It was exactly what we needed. Breakfast (which is included every morning) was fantastic, so yummy and so many options. The whole place was well kept and nicely decorated. We didn't want to leave, it was a wonderful stay. If you're looking for an authentic and unique experience, this is the place. The only thing I would have liked is to have easily accessible and free parking, we either had to take or chances parking on the street or use the valet. We will be going back for sure!
Comment from Hotel Management
Dec 15, 2016 by Brian, Guest Services, Hotel Management
Our teams are always pleased when we have exceeded our guest expectations. Thank you for staying with us, we are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Romantic weekend getaway

Posted Dec 10, 2016
Pros: Quaintness Friendly staff
Cons: Replacement rooms if problem
Location: Excellent
We returned to your hotel because we were so pleased with our last stay a few years ago. On this visit, we met with a leaky tub ... which put us in another room the second night. Very accommodated staff, but room not as nice as our first one. We realize this is an old hotel. We would still stay again.
Comment from Hotel Management
Dec 13, 2016 by Brian, Guest Services, Hotel Management
Thank you for staying with us. We are always disappointed when we do not exceed our guests expectations. We are looking forward to your next visit. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from t

Quaint hotel close to city center

Posted Dec 10, 2016
Wonderfully attentive staff. Loved the location and great valet service for car. Very comfortable king bed with memory foam topper. Heated toilet seat and lots of hot water.
Comment from Hotel Management
Dec 13, 2016 by Brian, Guest Services, Hotel Management
We are pleased you enjoyed your visit with us. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Wonderful Stay!

Posted Dec 8, 2016
Our stay was wonderful. Each and every hotel staff member we contacted from the valet, waiters, desk and cleaning personnel were helpful, friendly and greeted you with a smile. They made the entire stay incredible. Hotel itself is beautiful done and situated in a great location in the town. Could not have asked for a better place to spend a few days. We will definitely be back.
Comment from Hotel Management
Dec 8, 2016 by Brian, Guest Services, Hotel Management
We are always pleased when we exceed our guest expectation. Thank you for staying with us, we are looking forward to your next visit.