Posted Oct 3, 2013
I paid for my son to stay at the Econolodge in Colorado Springs for one night because he was displaced due to the floods. He was REFUSED his stay because he didn't have a photo ID with him. I talked with my son, and gave him the confirmation number, but the clerk still denied him. He had to walk the streets all night in the cold. The web site says nothing about requiring a photo ID, but it was happy to take my money. I feel that this is fraud! I will NEVER deal with this chain again, and I will tell my experience to everyone I can.