Ratings based on 422 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Minnesota

I do not recommend this hotel after our experience

Posted Jul 25, 2017
Was after 10 pm when we checked in. We walked into our room to find that it was a handicapped room and we had not requested it nor was it specified during our online booking. That turned me off immediately, as those rooms should be saved for those who need it. Our little fridge in the room was buzzing so loud that we had to unplug it for the night to be able to sleep. Walked into the bathroom to find an odor quite bad (not sure if it was urine smell or just very musty). As I closed bathroom door, I found a dirty towel hanging on the back of the door. Was late, we were so tired, and there were so many people checking in at the same time as us, that I figured the hotel was completely booked for the night, so I did not complain to anyone. I did tell the front desk the next morning about the fridge though. The bed was so uncomfortable that both of us woke up with very sore backs. The breakfast in the morning was disappointing too. I went to eat at about 8:30 (so not late by any means) and the little scrambled eggs that were there were cold and the sausage patty was cold and completely dried up. For nearly $200 per night, I really expected much better, as I have never had trouble with Fairfield's before. Needless to say, I will not stay at this or any other Fairfield in the future. Complete bummer all around :-(
4 out of 5
Recommended
for Everyone
by A verified traveler

Location, Location, Location

Posted Jul 3, 2017
Great area, food within walking distance. The staff is wonderful, all is clean. The hotel itself is a little dated, small sink & vanity area for a double room make it a little cramped for a family of four. But overall, nice place- would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great staff

Posted Jun 6, 2017
The room was smaller than we are used to(but was as advertised). It was our 31st anniversary and the staff gave us a card signed by them. Was very nice surprise. Thank you for our stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Nice, Simple Hotel

Posted May 12, 2017
Pros: Breakfast, nice room
Location: Very good location with retail and many restaurants nearby.
Nice clean place with friendly staff and a good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 3, 2017 on Orbitz
The Fairfield Inn is located near a lot of the points of interest that we went to visit.
5 out of 5
by Carla Larson from Geyser Dr, Colorado Springs, Co

Excellent!

Posted Apr 24, 2017 on Hotels
Excellent!
4 out of 5
by Luis

Posted Apr 17, 2017 on Hotels
It's was a good stay not the best but its confortable and convienient location
3 out of 5
by DORIS

No jacuzzi

Posted Apr 2, 2017 on Hotels
Staff was friendly and breakfast was great. Great location. Walking distance to nice resturants. Found used qtip on bathroom floor, room smelled musty, one of the beds felt like you were going to room off the edge. Pool was so cold and there was no jacuzzi. Had I known that I wouldn't of stayed there.
4 out of 5
by Thad

This traveler left a rating score only Posted Apr 2, 2017 on Hotels
3 out of 5
by Lisa

This traveler left a rating score only Posted Mar 27, 2017 on Hotels