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Reviews of Woodmen Inn

2.5 out of 5
Woodmen Inn
7245 Commerce Center Dr, Colorado Springs, CO

Reviews

8.4

Very Good

Rating 10 - Excellent. 494 out of 1002 reviews" "
Rating 8 - Good. 289 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

DENISE C

Business traveler
Liked: Cleanliness, amenities
I stayed for a week at this hotel and they were remodeling so it was noisy and occasionally dusty in the lobby. The staff was very friendly, but I rated it down because I did not receive any daily service of my room. I had to ask for coffee almost every day and by the fourth day I was out of everything-clean towels, Kleenex, toilet paper, and coffee. I wasn’t expecting my sheets to be changed because I was staying there the whole time, that part didn’t bother me, but not even poking your head in and refilling my coffee and clean towels was a little irritating. I did utilize the pool and it was nice and warm,I was in Colorado Springs for a knee procedure and the pool was a nice amenity. The breakfast looked great although I didn’t eat it while I was there. They had hot and cold cereals, juice, milk, fresh fruit, waffles for you to make with The self serve waffle maker. So for a family that would’ve been a really nice breakfast to start with. Also, Expedia doesn’t tell you that there is deposit when checking in for this hotel. Also I booked everything through Expedia as a package and went through dollar car rental. they charged a deposit which Expedia didn’t talk about either so be prepared when you’re booking through Expedia to have large deposits required for the hotel and car rental. I did not come with very much but thankfully I had a credit card that I never use and was able to put the deposit on that.
Stayed 6 nights in Apr 2024

4/10 Poor

Antoinette

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I wasn't even sure that the hotel was open because the fabric sign tacked over previous name was sloppy and falling down. There were pallets and old sheetrock and a trailer all outside the front entrance. I understand that they are under construction, but the picture on their website of a beautiful stylish kitchen/entrance is very misleading and there was no indication that there was construction going on; they should have disclosed that. The phone charger in our room did not work so I had to plug in my own. Breakfast the following morning was not good at all, the eggs and sausage were cold and the waffle batter was too runny. We passed by there a couple of times during breakfast hour and no one had bothered to clean the counters or tidy up. During my 4-day stay, there was no maid service, no one offered to tidy up our room or take out trash. I'm sure very soon this will be a beautiful hotel, but in the meantime they should disclose that they are under construction and that would have given us a heads up. The one thing I have to say is the staff was very polite and very friendly. Thank you
Stayed 3 nights in Apr 2024

4/10 Poor

Yoel

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, when it’s finished,It’s under remodeling, there wires hanging off the wall haven’t finish paint everything.. overall, it was good bed were comfortable and clean..
Stayed 2 nights in Apr 2024

4/10 Poor

Kendra

Traveled with partner
Disliked: Property conditions & facilities
It was under construction. It was loud and dusty. It didnt even look open. The 1st room we were in the shades fell down. Then when we changed rooms the door cards never worked to open our door. It was very frustrating.
Stayed 1 night in Apr 2024

2/10 Terrible

Marica

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got some other guests walking into my room at 1.20 am while me and my husband were sleeping. The keys weren't working and we have to replace multiple times until we decide to take turns to exit the room so we won't get locked out
Stayed 1 night in Apr 2024

2/10 Terrible

Courtney

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is undergoing renovation and they shouldn’t be renting rooms. It was like the construction twilight zone. We arrived to a stack of mattresses in the entrance, the sign was hanging from a sheet over a prior sign, boxes of new toilets in the lobby, broken ceilings, unfinished painting, a worker man and his dog who had clearly been living in the room next to mine with the door wide open and clothes, food, and simple chaos everywhere. The fitness room was under construction, our bed had pilllows in disarray that people may have laid their head upon, electrical wires were exposed, and so much more. It was insane and they shouldn’t have rented rooms to anyone.
Stayed 1 night in Apr 2024

4/10 Poor

Fran, Perham

Business traveler
Disliked: Amenities, property conditions & facilities
This property was under extensive renovation that was not listed on Expedia or their website. The entrance to the lobby was filled with trash, the lobby had boxes of new toilets sitting everywhere. My room was tiny with one light, no closet, no chairs to sit on, the blinds were broken and wouldnt go up, the room was dark and it was noisy. I checked out the next day and was told the balance of my stay would be refunded but it has not been. Very disappointed. It should be closed during this renovation! It will probably be lovely when completed but not worth a stay while work is being done.
Stayed 5 nights in Apr 2024

8/10 Good

Srijith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good and conveniently located. The staff is courteous and helpful.
Stayed 1 night in Mar 2024

4/10 Poor

Brittany

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should not be open during the renovations it’s currently undergoing- it’s absolutely not ready for guests. There’s old furniture stacked everywhere, wires hanging from ceilings. My room had no lamp and the thermostat was gone, just wires hanging from the wall. The room smelled strongly of paint, which was all over the room, along with dust and old painter’s tape. The toiletries in the bathroom had already been used by someone, and there was a giant blob of what I hope was red paint in the bedsheets. The staff was friendly and helpful getting what they could for us, but i wouldn’t have booked a room here if I’d known the state it was in.

8/10 Good

Sandra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Magali

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No privacy
Stayed 6 nights in Mar 2024

2/10 Terrible

Bridget

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Joanna

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was very foggy and not clean . Fire alarm was going off and the hallway to the stairs were blocked by construction equipment. There was lamps laying on the floor in front of all the doors.
Stayed 1 night in Mar 2024

2/10 Terrible

Celia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not at all like the pictures. The “breakfast” was a piece of bread and a fruit cup. The pool was dark green, the workout area was the size of a closet and they were in the middle of a remodel so the whole place was a mess and loud. My room reeked of cigarettes so I had to get it changed. 0/10.
Stayed 2 nights in Mar 2024

4/10 Poor

Estrella

Business traveler
Disliked: Cleanliness, property conditions & facilities
This hotel was very dirty dirt all over the doors or grime. All four nights that I stayed my room did not get cleaned once and the last two days of me staying there. I did ask for it to get cleaned and never did. I also had rotten milk with my cereal for the breakfast which would believe would be a health violation other than that and it wasn't all right hotel
Stayed 4 nights in Feb 2024

4/10 Poor

Kimberly, Estes Park

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Was a Wyndham hotel. Prepackaged rolls and cereal was the continental breakfast 😝
Stayed 1 night in Feb 2024

4/10 Poor

Riley

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property had a hotrible breakfast selection and the staff always made my partner and myself feel like we weren't welcome
Stayed 6 nights in Feb 2024

2/10 Terrible

julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Jon

Business traveler
Piles of trash in parking lot like toilets and door moldings. Person checking me in couldn't find reservation and told me I must be in wrong place
Stayed 1 night in Jan 2024

2/10 Terrible

alyssa

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Other than all the construction going on, it seemed like a beautiful hotel, the construction going on the renovations going on, and the lack of staff being able to do cleanups was making it difficult for the place to stay clean in the entryway making for dust ball so then in entryway & the hallway for dust getting in hair!
Stayed 5 nights in Jan 2024

4/10 Poor

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Dave

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Overall it was a nice room. The first room we were assigned, the A/C didn’t work. We were moved to another room and it was good. Only real complaints were the breakfast was basically non existent and for a pet friendly hotel there was no area to take the dogs to. The grounds were covered in large river rock, no grass or dirt.
Stayed 2 nights in Dec 2023

6/10 Okay

arturo

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, room comfort
Absolutely awful
Do not stay here!! I checked in for about 30 minutes and left immediately. Traveling solo female I felt very uncomfortable with the lurking people in the halls and knocking on room doors. Outside doors with key entry were propped open to allow access to the pool. My room window was cracked open with no screen on arrival. Could not get the heat to work. Pictures advertised are not accurate. The holiday inn across the street was wonderful!!
Stayed 1 night in Jan 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Luke

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Given wrong room, horrible breakfast, pool unavailable as it was being rented out to swim classes.
Stayed 2 nights in Dec 2023

10/10 Excellent

duane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to interstate.
Stayed 1 night in Dec 2023

2/10 Terrible

Kris

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property had been sold and we had no reservation and no warning.
Stayed 1 night in Nov 2023
Response from Kris on Nov 10, 2023
Thank you for your feedback. You received the same service and room as Wingate, so we apologize you felt the need for the bad review. The hotel does have new owners and we thank you for staying.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the extended breakfast time
Stayed 3 nights in Nov 2023
Response from Wingate on Nov 15, 2023
Thank you for your feedback, we appreciate you!

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Wingate on Nov 15, 2023
Thank you for your feedback, we appreciate you!

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little worried that Photos look a little dull for this property but it was actually a really great stay for the price yes the beds are high and the a/c can be a little noisy but it’s a great stay overall ! Breakfast was good a lot of variety and staff was friendly and helpful ! Will stay again when we come back !
Stayed 2 nights in Oct 2023
Response from Wingate on Nov 15, 2023
Thank you for your feedback, we appreciate you!

8/10 Good

JOHN

Stayed 3 nights in Oct 2023

2/10 Terrible

Dan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never had to put down a deposit to stay in a hotel before. Internet was hard to get logged into. I did not like Expedia's cancellation policy.
Stayed 1 night in Oct 2023
Response from Wingate on Oct 30, 2023
Thank you for sharing your experience, we appreciate you. All hotels are different with the amount they ask for a deposit, so our suggestion is to read the fine print when booking, as it says directly in there. We also understand how confusing this can be and are saddened to see it affected the scores for your entire stay, but we thank you for your feedback.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Wingate on Oct 30, 2023
We are so happy to see you enjoyed your stay! Thank you for sharing your feedback and we look forward to your next visit.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Wingate on Nov 15, 2023
Thank you for your feedback, we appreciate you!

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was great and all, but the holding charge which is not mentioned in any of the information of the hotel was a $100. When I was told about it, I was hesitant to even checking in now I have to wait 10 business days to get my money back.
Stayed 1 night in Oct 2023
Response from Wingate on Oct 30, 2023
Thank you for sharing your experience, we appreciate you! We understand how confusing our deposit policy is and where to find any additional charges when booking a hotel, and apologize you didn't see it when reserving your room. We did confirm with Expedia that it is in there, and requested clarification for any future bookings. It will only take 3 - 5 business days to receive your deposit back, depending on your bank. We want to thank you for your feedback, as the voice of our customers is critical to ensuring we are consistently improving.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room Don't like that there was dogs in the lobby at breakfast time
Stayed 1 night in Oct 2023
Response from Wingate on Oct 30, 2023
Thank you for sharing your experience, we appreciate you!

10/10 Excellent

Tad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Wingate on Oct 30, 2023
We are so happy to see you enjoyed your stay! Thank you for sharing your feedback and we look forward to your next visit.

10/10 Excellent

martiniano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in Oct 2023
Response from Jill, GM on Oct 23, 2023
Thank you for your feedback, Wingate appreciates you! We are so glad to see you enjoyed your stay and we look forward to your next visit.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and overall well kept. Our room had torn carpet where it transitions to tile. Not a huge tear but should be corrected before it gets worse. The breakfast ran out of eggs and potatoes and took a while to get it refilled. Seems like more attention to detail to make sure the amount of food remaining.
Stayed 2 nights in Oct 2023
Response from Jill, GM on Oct 23, 2023
Thank you for sharing your experience, Wingate appreciates you! The voice of our guests is critical to ensuring we are consistently improving. We are so glad to see you enjoyed your stay and we look forward to your next visit.

10/10 Excellent

Penelope

Stayed 1 night in Oct 2023
Response from Wingate on Nov 15, 2023
Thank you for your feedback, we appreciate you!

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with this Colorado Springs location. It was clean, quiet and very comfortable. We especially enjoyed the massaging shower head in the bath. Our breakfast was excellent.
Stayed 1 night in Oct 2023
Response from Jill, GM on Oct 23, 2023
Thank you for sharing your experience, Wingate appreciates you! We are so glad to see you enjoyed your stay and we look forward to your next visit.

8/10 Good

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jill, GM on Oct 24, 2023
Thank you for sharing your experience, Wingate appreciates you! We are happy to see you enjoyed your stay and we look forward to your next visit.

8/10 Good

Jarrica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Jill, GM on Oct 20, 2023
Thank you for your feedback, Wingate appreciates you!

10/10 Excellent

Ben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a short stay!
Stayed 2 nights in Sep 2023
Response from Jill, GM on Oct 17, 2023
Thank you for sharing your experience, Wingate appreciates you! The voice of our guests is critical to ensuring we are consistently improving and we thank you for staying with us!

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jill, GM on Oct 16, 2023
Thank you for sharing your experience, Wingate appreciates you! We are happy to see you enjoyed your stay and we look forward to your next visit.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Jill, GM on Oct 16, 2023
Thank you for sharing your experience, Wingate appreciates you! We are happy to see you enjoyed your stay and we look forward to your next visit.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jill, GM on Oct 16, 2023
Thank you for sharing your experience, Wingate appreciates you! We are happy to see you enjoyed your stay and we look forward to your next visit.

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and conveniently located just off the hwy. The breakfast was great. Late night clerk at the front dest was very unfriendly. Just short of rude.
Stayed 1 night in Oct 2023
Response from Jill, GM on Oct 16, 2023
Here at Wingate, we continuously strive to exceed your expectations, and the voice of our customers is critical to ensuring our guests receive a rewarding experience. Without this knowledge we cannot consistently improve on delivering friendly service, clean rooms, and comfortable surroundings for every guest with each stay. Thank you for staying with us!