Ratings based on 937 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Appleton, WI
Great location for us. Convenient to freeway.Posted Jun 7, 2017
In Colorado,, one thinks you are in wide open spaces. Colorado Springs is a busy city. Driving around town is not for the meek. Elegante was is a good location.
for Everyoneby A verified traveler
Common areaPosted May 30, 2017
Room as clean and tide. Common areas are a different story. There was trash in the hallway to your room from the day we checked and was still in the same place when we checked out 2 days later
by A verified traveler from Colorado Springs off of I25 & S. Circle
Will not go back!!Posted May 6, 2017
I will not go back to this hotel very loud we went a day early we paid for our day the next morning we left to go Adventure came back that evening room had not been cleaned had to ask front desk for towels also had TV issues the whole time kept on complaining about it did nothing until the night before we leave did not have a microwave the indoor pool was cold and also was cold in the area of the indoor pool also the play area for the kids was not very good. Wishing I had more money to go to a different Hotel that's how bad the experience was that this one.
for Everyoneby A verified traveler from Peyton CO
We will be coming back!!Posted Apr 22, 2017
Pros: Almost everything!
Cons: The only improvement, and this would be for all buffets is to have hot plates or a place to put your plate of food to warm it up a bit before heading.
Location: Colorado Springs has sooo much to do and is family and kid oriented there is never a lack of anything to do!
The staff was extremely helpful, food in the restaurant was great. The bar and the seating fit us just right. Parking was excellent and the room we had next to the indoor pool was fantastic. We will be back again soon and this is where we will stay!
for Everyoneby A verified traveler from taos nm
Hotel was nicePosted Apr 4, 2017
Pros: The indoor pool is nice but the outdoor pool was not available in March.
Location: There were was not many places nearby to eat.
The only problem we had was the air conditioner in our room made a lot of noise and barley worked.
for Familiesby A verified traveler
Rooms are old but cleanPosted Apr 3, 2017
Pros: the indoor pool
Cons: Rooms and all carpet are old and outdated
Location: close to restaurants and family
Great place to stay with kids. Especially in the winter because they love to swim.
by A verified traveler
TiredPosted Mar 27, 2017 on Hotels
Room was comfortably appointed and the wi-fi was nice and fast (but the place seemed deserted and the story could be different if they were full). Hallway smelled like beer. Room had parts of what appeared to bridal flowers left under desk and under counter for the sink. Felt like a place that had seen better days and was living more off the past than it was the present. Easy on/off access to I-25 with gas stations nearby. Pretty much locked to the hotel restaurant unless you have a car.
for Everyoneby A verified traveler
Very nice bed, not too hard.Posted Mar 25, 2017
Just a quick, short overnight stay. I wish I had time to look around, because it was truly lovely. The soaps were made by Bath and Body works, and the coffee maker in the room was supplied with Starbucks. Those were very nice amenities.
Great hotelPosted Mar 22, 2017 on Hotels
This hotel was great. The staff was wonderful as was the room. The food was excellent and well worth the price.
LOUD NOISE WHEN TRYING TO SLEEP @ 1:30 IN THE MORNPosted Mar 22, 2017 on Hotels
It was over priced for what we got, then a charge of $50 was tagged and SHOULD BE BACK CREDIT TO MY ACCOUNT, HAVEN'T SEEN THE CREDIT BACK YET AND IT IS 4 DAYS NOW. There was a party outside our door until from 1:30am to 2:30, noise was crzy, never will stay there again.