Ratings based on 485 Verified Reviews

2.8 out of 5
48% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Sep 18, 2016
Linens were stained toilet overflowed could hear every car on the road all night long
Comment from Hotel Management
Sep 19, 2016 by Paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
4 out of 5
by A verified traveler from Hailey, Idaho

Pool fun

Posted Sep 11, 2016 on Hotels
Had my grandkids staying with me and the breakfast was great for them. We had the pool to ourselves. We were treat with respect and helpfulness.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you for your positive feedback. We staff here at the Howard Johnson Express Inn LOVE compliments. We look forward to seeing you on your next trip to Colorado Springs. Management
4 out of 5
by A verified traveler

Posted Sep 11, 2016 on Hotels
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you for your positive feedback. We staff here at the Howard Johnson Express Inn LOVE compliments. We look forward to seeing you on your next trip to Colorado Springs. Management
2 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Out to see granddaughter at college, the front desk attendant very rude, large gap under doors, homeless right in front of property in park/underpass. Only cereal/donut breakfast. Soft mattress. Limited parking.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
4 out of 5
by LIDIA

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
3 out of 5
by A verified traveler

Posted Aug 18, 2016 on Hotels
The clerk on duty when we checked in was very helpful! All staff was courteous. The room was clean. The room was too light at night when trying to sleep.
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Thank you for your positive feedback. We staff here at the Howard Johnson Express Inn LOVE compliments. We look forward to seeing you on your next trip to Colorado Springs. Management
3 out of 5
Recommended
for Everyone
by A verified traveler

road construction

Posted Aug 15, 2016
Pros: Staff
Cons: Parking
Location: not sure passing through
the near by road construction was interfering, also parking lots was a bit small, for trailers.
Comment from Hotel Management
Aug 28, 2016 by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
3 out of 5
Recommended
for Everyone
by A verified traveler from wichita, KS

Posted Aug 15, 2016
breakfast was minimal and could have been better but overall it worked for an evening stay
Comment from Hotel Management
Aug 15, 2016 by Paul, Hotel Management
Thank you for your positive feedback. We staff here at the Howard Johnson Express Inn LOVE compliments. We look forward to seeing you on your next trip to Colorado Springs. Management
2 out of 5
by A verified traveler

Posted Aug 9, 2016 on Hotels
noisy filled with construction workers loud music
Comment from Hotel Management
by General Manager, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Sioux City Iowa

Nice room but smells musty

Posted Aug 9, 2016 on Orbitz
Droid my stay was a quiet room other than musty smell
Comment from Hotel Management
by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management