Ratings based on 452 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
48% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

road construction

Posted Aug 15, 2016
Pros: Staff
Cons: Parking
Location: not sure passing through
the near by road construction was interfering, also parking lots was a bit small, for trailers.
Comment from Hotel Management
Aug 16, 2016 by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
3 out of 5
by A verified traveler from wichita, KS

Posted Aug 15, 2016
breakfast was minimal and could have been better but overall it worked for an evening stay
Comment from Hotel Management
Aug 15, 2016 by Paul, Hotel Management
Thank you for your positive feedback. We staff here at the Howard Johnson Express Inn LOVE compliments. We look forward to seeing you on your next trip to Colorado Springs. Management
2 out of 5
by A verified traveler

Posted Aug 5, 2016
Location: Location is not that good. It is right off the interstate though.
The room was clean, but there was a smell in it. There is no refrigerator or microwave in the room. I booked it with the understanding that would be those amenities in the room.
Comment from Hotel Management
Aug 7, 2016 by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
1 out of 5
by A verified traveler from Cleveland, OH

A bad choice

Posted Jul 31, 2016
The air conditioner was not working correctly, the bathroom was not clean and there were visible stains on the bed spreads. the staff working there was nice, though. I would not recommend the hotel to anyone.
Comment from Hotel Management
Aug 5, 2016 by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
1 out of 5
by A verified traveler

Posted Jul 24, 2016
Not a very good area. I would not recommend this hotel to a family. Location was nice.
Comment from Hotel Management
Jul 25, 2016 by Paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
1 out of 5
by A verified traveler from colorado

Don't stay here

Posted Jul 21, 2016
Pros: Nothing
Cons: Tear it down
Location: Good place to get shot. Trashy location.
Terrible experience never again! Front desk was rude. Room stunk. Bathroom fan sounded terrible.
Comment from Hotel Management
Jul 23, 2016 by Paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
3 out of 5
by A verified traveler

You get what you pay for.

Posted Jul 13, 2016
Base of the toilet was not clean.lighting in the bathroom was not good. Fan in bathroom was extremely noisy, had to have it on or the light above the sink would not be on. Towels were clean but very rough and scratchy. All carbs at breakfast. Even peanut butter would have helped. Get a minifridge for yogurt or hardboiled eggs. Police showed up in the early hours of the morning. Someone vomited in the parking lot. Wasn't cleaned up very well by the staff. Was visible by the parked cars. Had to be careful where we stepped. The staff was very friendly. They were traing a new employee while we were there.
Comment from Hotel Management
Jul 16, 2016 by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
3 out of 5
by A verified traveler

Zentral gelegen. In die Jahre gekommen

Posted Jun 12, 2016
Das Motelteam ist freundlich u hilfsbereit. Zimmer u Bad sind in Ordnung. Das Frühstück ist so einfach wie der Frühstücksraum.
Comment from Hotel Management
Jun 15, 2016 by Paul, Hotel Management
Vielen Dank für die positive Bewertung. Wir würden uns freuen Sie wieder hier zu haben , wenn man durch die Stadt wieder zu kommen. Vielen Dank für Ihr Unternehmen
3 out of 5
by A verified traveler

Extremely supportive and helpful staff.

Posted Jun 6, 2016
Pros: Quiet. Helpful Staff. Very good, convenient location on and off the Interstate.
Cons: More of a selection for breakfast buffet.
Location: As I mentioned, good location, with shopping and restaurants nearby.
This motel worked out well for me. I wanted a good night's rest, and I got it; quiet, and I was in good shape for a 5+hours drive to Santa Fe the next day. This is twice I've stayed at this same motel.
Comment from Hotel Management
Jun 7, 2016 by Paul, Hotel Management
Thank you for your positive feedback. We staff here at the Howard Johnson Express Inn LOVE compliments. We look forward to seeing you on your next trip to Colorado Springs. Management
1 out of 5
by Concepcion from to a place i will never go to again

Posted May 23, 2016 on Hotels
It was one of the worst areas I have ever been in. Their is A park across from the hotel but a lot of homeless people hanging around in the park. When I went out to go to a restaurant I was approached by several homeless people asking for money & cigaretts. I was fearful of leaving the hotel.Homeless people were sitting in front of the hotel in the morning and watching the guests of the hotel upon checking out would ask for anything from them. This was the worst experience of any hotel I have ever been to. The rooms carpet's were freshly shampooed and the humidity from cleaning made it very difficult to sleep and the smell from the cleaning was nausiating and that also made it difficult to sleep. I would not recommend this hotel to any one ever.`
Comment from Hotel Management
May 26, 2016 by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management