Ratings based on 536 Verified Reviews

2.8 out of 5
49% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado springs co

Place to sleep after working all day

Posted Sep 29, 2017
The only grip i have is the ice machine is locked when i leave for work in the morning. Have to make sure to fill my cooler the night before.
Comment from Hotel Management
Sep 30, 2017 by Paul, Hotel Management
Brian, I apologize for the inconvenience during your stay. I will talk to the owner and see if we can't figure out a way to accommodate our early rising guests. Thank you for staying with us and hope to have your business again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
We were in town for a wedding, and we were pleased with our accommodation.
Comment from Hotel Management
Sep 8, 2017 by Paul, Hotel Management
Thank you for your positive feedback. We staff here at the Howard Johnson Express Inn LOVE compliments. We look forward to seeing you on your next trip to Colorado Springs. Management
1 out of 5
by A verified traveler

Never going back

Posted Aug 31, 2017
Nothing good about this place. Not clean, minimal channels that kept going out. Rude staff, dirty bathroom, dingy towels, filthy floors. Uncomfortable beds, hair in the tub, webs on the ceiling. Would not recommend to anyone.
Comment from Hotel Management
Sep 2, 2017 by Paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Aurora,CO

Nice hotel pretty close to where we were visiting

Posted Aug 30, 2017
Comfortable room did need some repairs done. Overall not to bad. Good and helpful staff.
Comment from Hotel Management
Sep 2, 2017 by Paul, Hotel Management
Thank you for your positive feedback. We staff here at the Howard Johnson Express Inn LOVE compliments. We look forward to seeing you on your next trip to Colorado Springs. Management
3 out of 5
Recommended
for Everyone
by A verified traveler from kansas city

Decent hotel

Posted Aug 25, 2017
So for the price I can't complain. Rooms are updated a bit and clean. Staff was friendly, especially Armando. I will say the area is sketchy and directly across from a homeless camp. That would deter me from staying there again. And the breakfast was minimal.
Comment from Hotel Management
Aug 28, 2017 by Armando, Hotel Management
Carmen, thank you for the positive feedback. We are working with the city to clean up the park across the street. We will work on upgrading the breakfast area and food we serve. Hopefully we can get these things done and have you back as a guest. Armando
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Decent for the price

Posted Aug 24, 2017
Hotel was clean and staff was friendly. There were a lot of homeless people in the area, but we never had any problems with them.
Comment from Hotel Management
Aug 28, 2017 by Armando, Hotel Management
Thank you for your positive feedback. We staff here at the Howard Johnson Express Inn LOVE compliments. We look forward to seeing you on your next trip to Colorado Springs. Management
4 out of 5
by joseph

motel ingineer

Posted Aug 23, 2017 on Hotels
a few items that was inform to the hotel needed attention
Comment from Hotel Management
Aug 28, 2017 by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
4 out of 5
by Lisa

Posted Aug 23, 2017 on Hotels
Rooms were clean and nice but outside looked run down and not in very good area .
Comment from Hotel Management
Aug 28, 2017 by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
4 out of 5
by Bill

Fun retro!!

Posted Aug 11, 2017 on Hotels
Pleasantly surprised. Retro look was great. Only down side is that the bathroom tile needs grout to be better attended.
Comment from Hotel Management
Aug 16, 2017 by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management
2 out of 5
by Sharifa

Not recommended for family with kids.

Posted Aug 7, 2017 on Hotels
Staff were amazing and helpful but the hotel is not recommended for a family like me with small kids. Bot clean as well as we all got bites on US plus itching. I am glad we reserved rest of our trip in Radissen hotel here in Colorado spring.
Comment from Hotel Management
Aug 9, 2017 by paul, Hotel Management
I apologize for your inconveniences at our establishment. I will inform the owner of the hotel that grounds and rooms need updating and more TLC. We at the Howard Johnson Express Inn are working hard everyday to improve the hotel inside and out. Thank you for staying with us and hope next time your visit is more enjoyable. Management