Ratings based on 704 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, nice place with friendly people

Posted Oct 29, 2017
Pros: Clean, no smoking
Cons: More fresh fruit
Location: Movie theater and food places to choose from. I used Chilis
Great experience. Food places nearby are great. Lots of choices. Continental Breakfast was good and included fruit! I love that there is no smoking anywhere! I will recommend this hotel.
Comment from Hotel Management
Nov 4, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! Sincerely, Diana - LQ Customer Care
1 out of 5
by A verified traveler

Sleep in Car or keep driving

Posted Oct 28, 2017
Pros: NOTHING
Cons: EVERYTHING, SEE ABOVE!
once arriving they told us to go around back, IE: NO LIGHTING AND VERY SCARY, we then decided to park in front as we just got here from hunting and SUV was packed! FYI: Don't park in back!!!!!! We up to our floor, super noisy along with the fact that the staff was still running vacuum cleaners & cleaning rooms at 6:30pm???????????????? Room was large but definitely NOT worth $128, for what they offered. FREE breakfast was "a joke" continental with disgusting INSTANT coffee, which had me hungry and looking for a Starbucks. Shower reeked of URINE, I couldn't tell if it was the shower curtain or the floor mat which they have in there, but needless to say disgusting. DO NOT STAY HERE! EVEN IF YOU HAVE A PET LIKE WE DID, OUR DOG COULDN'T EVEN REST!
Comment from Hotel Management
Oct 31, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Your comments will be reviewed by management to ensure your experience is not repeated. We appreciate you bringing this to our attention and hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Sincerely, Diana - LQ Customer Care
2 out of 5
by A verified traveler from Arizona

Dirty room and poor check-in experience

Posted Oct 11, 2017
We checked in after 12 hours in the road with a pet. We called ahead to confirm our reservation and alert them to the fact we would be bringing an animal, but when we arrived they had no record of this. We unloaded our items and pet and went to our floor and door and the key card had not been activated so I had to wait in the hallway while my husband went back to have it set up for real. The room didn’t have garbage or items misplaced, but it was very dirty and I would not stay here again because of that. It wasn’t just stains from pets or people but dirt, hair, lint, dust clods, etc.
Comment from Hotel Management
Oct 14, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Sincerely, Diana - LQ Customer Care
3 out of 5
by A verified traveler from Cheyenne, WY

Less than expected

Posted Oct 7, 2017
My overall experience at the Hotel was ok. We were disappointed that our room did not have a refrigerator or microwave to keep our leftovers in or heat up. I've been to other motels which are less expensive and had these items. The walls seem pretty thin. I could hear every time someone flushed their toilet. For the price I probably wouldn't stay there again just because I could get more for less somewhere else. It is a nice hotel but not for the price.
Comment from Hotel Management
Oct 9, 2017 by LQ Customer Care, Hotel Management
Cary, Thank you for your feedback. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We always try our very best to accommodate all of our guests preferences and we are very sorry that we were unable to do so on your visit. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Diana - LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff.

Posted Sep 28, 2017
I came in late after being on the road for 7hrs. There were no luggage carts not being used so the front desk clerk helped me with all my luggage. So kind. Breakfast was wonderful! Nice selection. Completely happy with my experience.
Comment from Hotel Management
Oct 1, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. It was our pleasure to of service as we truly care about assisting our guests in any way. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels. Sincerely, Diana - LQ Customer Care
1 out of 5
by A verified traveler from colorado springs

Posted Sep 24, 2017
Got the wrong room they gave my room away, I was supposed to get one king room. Horrible experience will not recommend to anyone!
Comment from Hotel Management
Sep 26, 2017 by LQ Customer Care, Hotel Management
Joe, Thank you for your feedback. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We always try our very best to accommodate all of our guests preferences and we are very sorry that we were unable to do so on your visit. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Diana - LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from Lawrence, KS

Nice motel and very clean. Prices were great!

Posted Sep 11, 2017
Pros: Price. Amenities. Free breakfast. Pet friendly (Pets stay free!). Professional and friendly staff. Comfortable and very clean rooms. Everything!
Cons: There are restaurants within walking distance of the motel. But if I were to make a recommendation, it would be an onsite restaurant & lounge.
Location: Located on Geyser Drive in Colorado Springs. There's always something going on in the Springs, or even a drive in the mountains.
I recently spent 3days/2nights at this La Quinta in Colorado Springs, where nice motels with good prices are hard to find. A friend told me about this La Quinta, so I checked online. Pets stay free! The motel itself was inviting. The desk staff was professional and friendly. I had several requests due to a disability. All my requests were met. From booking online to express checkout, things could not have gone more smoothly. Complimentary hot breakfast. The room was clean and comfortable. Staff were outstanding. I highly recommend the La Quinta on Geyser in Colorado Springs. I'll stay there again.
Comment from Hotel Management
Sep 12, 2017 by LQ Customer Care, Hotel Management
Nancy, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us. We appreciate your business and welcome you and your four-legged family members at La Quinta! Sincerely, Diana - LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Broadmoor

Posted Sep 7, 2017
Golfing at the Broadmoor was an easy drive from this La Quinta. Dog friendly - - lots of dogs.
Comment from Hotel Management
Sep 9, 2017 by JLeiva, Hotel Management
Thank you for your Comments!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Airforce academy!

Posted Sep 4, 2017
The hotel was clean and comfortable!! The rooms were very well maintained and the bathroom was nice and roomy! I would call the hotel quaint! Breakfast selection and variety was appealing! The staff was most accommodating and very pleasant and professional! I would most definitely go back there!!
Comment from Hotel Management
Sep 9, 2017 by J Leiva, Hotel Management
Than you for your Comments!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Nice hotel.

Posted Aug 29, 2017
Pros: Checkout is at 12:00 so I had a little extra time if I needed it.
I stayed at this hotel on 2 separate nights during my trip and was glad I did so. The staff that I interacted with were very cheerful and pleasant to work with. Very nice continental breakfast well tended.
Comment from Hotel Management
Sep 1, 2017 by JLeiva, Hotel Management
Thank you for your comments