Ratings based on 33 Verified Reviews

3.3 out of 5
64% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Roswell, NM

Don't believe what they tell you.

Posted Nov 2, 2016
Pros: The staff and restaurants and rooms. Convenient parking also.
Cons: I don't like being told that as we accumulated 250 points on our players cards that we would receive a free nights stay and then when checking out being told no free nights if you booked online. I emailed the hotel about this and have been totally ignored.
Location: Good location. Victor and local stores and other casinos in CC as well as the Heritage Center in CC.
2 out of 5
by A verified traveler from US

Old hotel that needs undating.

Posted Oct 26, 2016
Pros: It was centrally located in downtown.
One of the windows was about to fall out of its frame, the carpet had holes in it, room very uncomfortable and small. The heater/air conditioner was very noisy and would only work on air conditioning. The restaurants weren't very good.
1 out of 5
by A verified traveler from Colorado Springs

Horrible experience, would not ever recommend

Posted Feb 8, 2015
Pros: Nothing
Cons: Customer service
Location: Only reason to go up there is to gamble
We got up there and went in to check in to the hotel and were told by the desk person that they had never received our reservation and that they were all booked up and there was nothing they could do. They didn't apologize, they didn't offer us any help in finding a new room, they didn't offer us any kind of compensation at all. This was our anniversary and we had to go wandering around Cripple Creek hoping that we could find a hotel that would have a room for us. Pathetic service.
3 out of 5
by A verified traveler from R

No thank you.

Posted Jan 5, 2015
The rooms are over priced found them cheaper through expedia. The casino smelled like raw fish the first day we arrived and the staff was not very friendly. The pillows are as thin as slippers and the beds feel like your sleeping on the floor. I did not get the same room that I booked online. Because they lost my reservation. We received a coupon for $10 off of a meal that expired on the same day we arrived so we could not use them. I heard these are one of the better rooms in the town to stay at. However with the list above im not sure i will be staying the night in town again.
4 out of 5
for Everyone
by Cindy from Lakewood, CO

Will stay here every visit

Posted Jun 11, 2013
Pros: The location is perfect and central
Check in was easy based on online reservations. The hotel has a great location. I love the entrance from the parking garage and the walkway between the hotel properties. The room was spacious, however, it is odd to stay in a room with window to the outside. There is not much counterspace next to the sink. The beds are comfortable.
3 out of 5
for Everyone
by A verified traveler

nice vacation area

Posted Jun 9, 2013
nice location, near quite a few attractions that were very interesting. The hotel staff was friendly & helpful. The room was clean & comfortable, though not very roomy. That was to be expected in an old renovated building that fit the town,s decor. Overall it was a pleasant stay.
3 out of 5
for Everyone
by Shirley from Duncanville,Tx

Ideal for historical and gambling

Posted Jun 6, 2013
Pros: location was very good for the historical town and the casino was just a elevator away. Food was reasonable and good.
Cons: Lite which lit up the room and shined directly on the bed. Vinyl black out on window will take care of this problem.
Location: Being a small town this hotel was centrally located for all things going on in town.
rooms were a size that was ok but expected being in an historical town using refurbished buildings. Our room had a lite that came in through the window and hit a mirrior that lite up the bed.
3 out of 5
for Everyone
by nancy

Nice place in general

Posted May 27, 2013
Pros: Parking was convenient as well as check in facilities in general were excellent
Cons: Our mattress was pretty bad
Our mattress left much to be desired otherwise room was very nice. Appreciated the 10 percent off for players club and food coupons each day. Staff was great.
5 out of 5
for Everyone
by Lauren from Carlisle, PA

Small, cozy, and affordable

Posted May 25, 2013
Pros: Great location, huge breakfast, and a lot of fun
Cons: I wish our room would have had a window
Location: It's on "the strip" at Cripple Creek. You can walk to everything.
This place gave me the feeling of staying in an old-time saloon. It's a small casino with just a few rooms, but it's perfect. It's a far cry from staying at the Venetian or Caesar's Palace, but for an old west casino, it's truly great! The bed was one of the most comfortable that I slept in, and the room was bigger than what I was expecting. It's small, quiet, cute, and comfortable. I'd stay here again in a heartbeat.
1 out of 5
by A verified traveler

Don't stay here

Posted Oct 21, 2012
Hotel was subpar, staff was not knowledgeable and finding food was a nightmare!