Ratings based on 1,250 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the Colorado Springs Airport

Posted Feb 23, 2017
Pros: Everything that you would want in a near airport hotel.
Cons: Nothing.
Location: We were close to the Air Force Academy, where we had a visit scheduled.
The rooms were clean, quiet, and spacious, with Sleep number beds. The staff was welcoming and friendly. The complimentary buffet breakfast was extensive and very good. The airport shuttle offered a clean van, and twice per hour airport drops. We had no complaints.
Comment from Hotel Management
Feb 23, 2017 by Director of Sales, Hotel Management
Thank you for taking time to comment on your most recent stay with us. We are extremely pleased that you had a great stay with us. Thanks so much for the detailed feedback regarding our amenities and offerings. We look forward to the opportunity to host you with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
Like the hotel. But bed was uncomfortable. Pillows went flat. Went to dr appt all tired and needing a back ajustment.
Comment from Hotel Management
Feb 23, 2017 by Director of Sales, Hotel Management
Thank you for taking time to comment on your most recent stay with us. We are pleased that you liked the hotel. Please accept our apologies regarding the beds and pillows. In the future, please notify the front desk, and they will do everything to provide a solution. We look forward to the opportunity to host you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff and service

Posted Feb 21, 2017
Staff and service were excellent!! Lower scores were due to hotel going through renovations of new carpet which made for dirty hallways which also was tracked into rooms. Also the bed in our room was a sleep number bed which had seen better days. Feather pillows were way too soft which staff did change out to better pillows. Loved the view of Pikes Peak while enjoying breakfast every morning! Overall would recommend this for anyone's stay while traveling to Colorado Springs.
Comment from Hotel Management
Feb 23, 2017 by Director of Sales, Hotel Management
Thank you for taking time to comment on your most recent stay with us. We are delighted to hear that you found our staff and service to be excellent. Please accept my apologies for the renovation. We are glad that you enjoyed the beautiful view of Pikes Peak each morning. We enjoy that view too! Looking forward to hosting you with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
Always enjoy my stay. This hotel is located to an easier airport to access the locations of Colorado I'm interested in traveling.
Comment from Hotel Management
Feb 6, 2017 by Director of Sales, Hotel Management
Thank you for taking time to comment on your most recent stay with us. We are delighted to hear that you always enjoy your stay with us. We look forward to the next opportunity to host you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
Nice, clean and affordable. Easy to book. Easy to check in.
Comment from Hotel Management
Feb 6, 2017 by Director of Sales, Hotel Management
Thank you for taking time to comment on your most recent stay with us. We are delighted that our hotel was clean and affordable for you. We look forward to the next opportunity to host you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Love the hotel, don't like the beds

Posted Jan 23, 2017
Pros: The personnel were great, the room is spacious, nice to have a couple bottles of free water. I used the free drink and 20% off meal coupon and the fo
Cons: Tell the sleep number people their beds suck and get new beds.
Location: Close to the airport, but fairly far from everything else.
The hotel is nice, but they have those sleep number beds in them and they are pretty awful (either a brick or sunk in). I kept trying to adjust mine and couldn't get anything good. I woke with a horrible headache and slept terribly. The breakfast is okay but they burned the eggs (I didn't want them anyway because my head was pounding). Things I loved: The personnel were great, the room is spacious, nice to have a couple bottles of free water. I used the free drink and 20% off meal coupon and the food was good.
Comment from Hotel Management
Jan 26, 2017 by Director of Sales, Hotel Management
Thank you for taking time to comment on your most recent stay with us. We are glad you were able to enjoy some of our amenities including the complimentary breakfast and complimentary beverage. We appreciate your feedback regarding the sleep number beds. We are in the middle of replacing all of our sleep number beds to Serta Plush beds. We hope to have the opportunity for host you again in the future so you can see the new and exciting changes happening.
5 out of 5
Recommended
for Everyone
by A verified traveler from mountain lake, mn

Nice hotel close to airport.

Posted Jan 18, 2017
Pros: The beds were great.
Cons: Nothing.
Location: Close to all major roads. Easy to find everything.
The staff was very helpful and happy. Free breakfast was different each day,very good. Easy to get on main roads. Quiet for being next to airport.
Comment from Hotel Management
Jan 18, 2017 by Director of Sales, Hotel Management
Thank you for taking time to comment on your most recent stay with us. We are pleased to learned that you enjoyed your stay with us. We hope to have the opportunity to host you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Jan 17, 2017
Close to airport. Staff friendly. Free shuttle to airport
Comment from Hotel Management
Jan 17, 2017 by Director of Sales, Hotel Management
Thank you for taking time to comment on your most recent stay with us. We are delighted that you had a positive experience at our hotel. We look forward to the next opportunity to host you with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful hotel

Posted Jan 8, 2017
The staff is very friendly and helpful. We loved the indoor pool!
Comment from Hotel Management
Jan 11, 2017 by Director of Sales, Hotel Management
Thank you for taking time to comment on your most recent stay with us. We are pleased that you had a great experience with us and found our staff to be friendly and helpful. Thank you for sharing those photos! We hope you come back and enjoy the pool again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Great stay! Staff was wonderful!

Posted Dec 19, 2016
We loved our stay, everyone was helpful. The only drawback was although they have a great assortment on their breakfast buffet, some of the food tasted like it had been there for hours. I do know it is difficult with buffets but this was something that should be paid attention to a bit more. The wait staff was exceptional. The staff at the front desk and environmental staff were ALWAYS helpful andvsmiling. I will go again.
Comment from Hotel Management
Dec 19, 2016 by Director of Sales, Hotel Management
Thank you for taking time to comment on your most recent stay with us. We are so pleased to hear that you loved your stay and found our employees to be helpful. We are also pleased to hear you would return to our property. Please accept our apologies with the breakfast. Trust that I have shared your comments with the Food and Beverage Manager. We are working diligently to resolve this. We look forward to your next stay with us.