Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Oklahoma

Disappointing Experience - Cannot Recommend!!

Posted Aug 14, 2016
Pros: Hot shower was about all.....
Cons: Too many things to list.
Location: Great location.
As we arrived to check in, a woman had been waiting for staff for about 10 min. No one there. I finally CALLED the hotel and after many rings spoke with a staff member to tell him there were people in lobby who wanted to check in. He arrived in another 5 min. The woman ahead of us asked for a room and he informed her none were available. The sign outside did NOT indicate "no vacancy" however. About breakfast, my friend had called days before to ask if they had a hot breakfast and was told they did. I asked where breakfast would be held, and the guy responded, "Wow. It's on first floor...how do I explain where it's at. Just the suite on first floor..." And acted very confused. Manitou Springs has many pot shops and it seemed like he had just partaken. If I had been giving directions, I would have said to go out the lobby door and turn left, and the first door on the left is labeled Hospitality Suite - THAT EASY, but he could simply NOT give us any directions. We said we would find it ourselves! The "hot breakfast" was waffles that a staff member had to make for you and you had to pay $1 for!!! There was no fruit, no yogurt and not even decaf coffee!!!! Breakfast consisted of cereal, toast, pastries, boiled eggs plus orange and apple juice. The website indicates a hot breakfast and the sign out front says continental breakfast. For several days housekeeping consisted of getting fresh towels and soap bars/shampoo - our beds were not even made. Last, the bottom of my grey soc
4 out of 5
by A verified traveler

Close to many activities.

Posted Aug 14, 2016
Pros: Price. Location. People
Cons: The air conditioning works fine but a bit noisy
Location: Lots of things to do nearby.
Lots to do in the immediate area. Hotel is clean and well serviced. Breakfast is bagels, Danish cereal, coffee and juice in a small room. Location is removed from the hubbub of Manitou but definitely not secluded. Basically it is on a strip with other motels that is close to the major road and things like supermarket, etc. the facility is aging but not run down at all. If you are looking for amenities this is not the place but it is priced right for a good place to stay.
Comment from Hotel Management
Aug 18, 2016 by Davy , Hotel Management
Thank you for your comment . Davy
4 out of 5
by A verified traveler

Super Clean Hotel

Posted Aug 6, 2016
Pros: Cleanliness and location
Location: Manitou is a great vacation location. Lots of restaurants and near by attractions.
Very courteous staff and extremely clean room and bathroom. We enjoyed our stay very much.
Comment from Hotel Management
Aug 6, 2016 by Davy , Hotel Management
Thank you very much for your comment. I'm glad your stay was a nice one ! Davy
5 out of 5
by A verified traveler from charleston, sc

Mineral water and Garden of the Gods

Posted Jul 31, 2016
Pros: Location was great. Room was clean and comfortable.
Location: Manitou Springs is a cool town with lots of entertaining places. Garden of the Gods was stunning, the mineral fountains, gardens, open spaces.
Hotel was close to most attractions. Pike's Peak and more.
Comment from Hotel Management
Jul 31, 2016 by Davy, Hotel Management
Thank you for your comments. Davy
4 out of 5
by A verified traveler

Posted Jul 23, 2016
Cons: The tv needs to be updated.
Location: Garden of the gods and Pikes Peak are nearby.
Our room was spacious, quiet and the staff was friendly.
Comment from Hotel Management
Jul 24, 2016 by Davy, Hotel Management
Thank you for your comment. Davy
5 out of 5
by A verified traveler from Linn Valley, Kansas

Family Vacation

Posted Jul 22, 2016
Pros: The helpfulness of the staff members.
Cons: Nothing
Location: Near Garden of the Gods, Cave of the Winds and Pikes Peak.
The staff was friendly and very helpful. The facility was very clean and the breakfast area was kept very clean.
Comment from Hotel Management
Jul 22, 2016 by Davy , Hotel Management
Thank you for comment!!! Davy
3 out of 5
by A verified traveler

It was in a convenient location.

Posted Jul 9, 2016
Pros: Location
Cons: New pillows and sheets.
Location: Very close to cave of the winds, seven falls and garden of the gods. Lots of places to eat in the area as well.
It was very close to a lot of things. Beautiful view. The rooms were clean, a little outdated, but fine for an overnight stay. The lighting outside did not allow for a very dark room. Staff was nice and the continental breakfast was nice. The kids enjoyed the swimming pool.
Comment from Hotel Management
Jul 9, 2016 by Davy , Hotel Management
Thank you for your comments.
4 out of 5
by A verified traveler from Indiana

Good location; base of Pikes Peak

Posted Jun 28, 2016
Pros: The location
Cons: Better pillows.
Location: Pikes Peak entrance 10 minutes away. Garden of the Gods 5 mins. away.
Stayed 3 days on a short vacation. Did not use the pool which looked very nice. Breakfast facilities was good.
Comment from Hotel Management
Jun 29, 2016 by Davy , Hotel Management
Thank you for your comments . Davy
4 out of 5
by A verified traveler

Good location

Posted May 3, 2016
Quiet, good location ,next to many attractions . Plenty of opportunities for food and nightlife.
Comment from Hotel Management
May 3, 2016 by Davy , Hotel Management
Thank you very much !!! Hope to see you again . Davy
4 out of 5
by A verified traveler

Posted Apr 9, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Davy, Hotel Management
Thank you !! Davy