Ratings based on 1,352 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Love the Springs!

Posted Sep 18, 2017
Nice, clean, cool pool and workout rooms. Rooms are big!
Comment from Hotel Management
Sep 21, 2017 by Manager, Hotel Management
I appreciate you taking the time to comment on your recent stay with us. I am pleased you enjoy our various amenities, to include the pool and workout room. It has always been our goal to ensure our guests feel like the Radisson is their home away from home, and we look forward to making arrangements to have you stay with us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids, michigan

Simply kind people who were son welcoming and down

Posted Sep 12, 2017
Pros: The hotel was clean, staff were friendly, and everyone CLEARLY worked so hard!!!
Cons: Nothing!
Location: Everything that was needed was close by.
This Hotel stands out as a stellar example of luxury and relaxation. I am so thankful for the toiletries, staff, friendly faces, and the comforting support I needed even from these strangers when I was on my way home from a very painful visit with a relative.
Comment from Hotel Management
Sep 14, 2017 by Manager, Hotel Management
I appreciate you taking the time to comment on your recent stay with us. I’m pleased we were able to offer a comforting and convenient stay after your difficult visit with relatives. It has always been our goal to ensure our guests feel like the Radisson is their home away from home, and we look forward to making arrangements to have you stay with us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Westminster, Colorado

Great stay

Posted Sep 11, 2017
The hotel has a ton of little extras, free drink in the bar, late closing of the pool and early opening 5-midnight, great selection at free breakfast, discount lunch and supper, large indoor pool, gazebo outdoor hottub, and a game room. Very nice comfortable and clean room with a refrigerator and coffee maker. Staff was very nice and accommodating. Highly recommended.
Comment from Hotel Management
Sep 14, 2017 by Manager, Hotel Management
I appreciate you taking the time to comment on your recent stay with us. I am pleased you enjoy our various amenities, to include the pool, hot tub and game room. I am also delighted to hear you enjoyed the food from our Bistro. It has always been our goal to ensure our guests feel like the Radisson is their home away from home, and we look forward to making arrangements to have you stay with us again! Thank you for choosing the Radisson!
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Awesome hotel

Posted Sep 9, 2017
The beds were very comfortable. We try to stay here every time we visit and we've gotten the sleep number beds on occasion. They are not comfortable. so when you book ask for the regular beds. The staff is great. The breakfast is good and it's in a good location.
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
I appreciate you taking the time to comment on your recent stay with us. Thank you so much for your very kind words about our great staff. I am pleased you found comfort in your room and enjoyed our various amenities. We look forward to having you visit us again at the Radisson!
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Convenient and Spacious

Posted Sep 8, 2017
Perfect for travel on south side of town. Great breakfast and amenities
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
I appreciate you taking the time to comment on your recent stay with us. Thank you for your kind words regarding our great breakfast, nice amenities, and convenient location. Our guest’s satisfaction is our first priority, and we hope to have the opportunity to be your host once again when your travels bring you back to Colorado Springs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2017
One night stay for an early flight was comfortable and convenient. The breakfast was free and awesome! The workout area was robust with options. The bonus was a free drink at the bar!
Comment from Hotel Management
Sep 8, 2017 by Manager, Hotel Management
I appreciate you taking the time to comment on your recent stay with us. I am pleased you enjoy our various amenities, including our awesome complimentary breakfast buffet, drink vouchers, and fitness center. We look forward to having you visit us again at the Radisson!
4 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma

Hard bed

Posted Sep 6, 2017
The staff was friendly, and everyone seemed happy to work there. The complimentary wine and great breakfast gave us something to look forward to every night and day. The bed was very uncomfortable, but when we checked out, the lady at the front desk told us that the hotel is getting 70 new beds soon. That should be a great improvement!
Comment from Hotel Management
Sep 8, 2017 by Manager, Hotel Management
I appreciate you taking the time to comment on your recent stay with us. I am pleased you enjoy our various amenities, to include the complimentary breakfast buffet and drink vouchers. We are, indeed, renovating 70 rooms this fall. If your travels bring you to our area again, I hope you are able to see some of the changes taking place. Thank you for choosing the Radisson!
2 out of 5
by A verified traveler from Missouri

Clean but Uncomfortable

Posted Sep 6, 2017
Pros: It was clean.
Cons: They need new mattresses.
Location: A lot of hiking nearby.
The staff was friendly and the hotel was clean. The beds were the most uncomfortable beds I have ever slept on in a hotel. At night the air conditioner would not blow cold air. By the end of our vacation, our family was exhausted and grumpy from lack of sleep.
Comment from Hotel Management
Sep 7, 2017 by Manager, Hotel Management
I appreciate you taking the time to comment on your recent stay with us. Thank you for your kind words about our friendly employees and clean hotel. I am sorry for any discomfort you may have experienced with the bed in your guest room. We are currently in the process of converting from Sleep Number Beds to Simmons Beautyrest Luxury Plush Queens, with the next round of renovations scheduled for this November. If your travels bring you to our area again, I hope you are able to see some of the changes taking place.
3 out of 5
Recommended
for Everyone
by A verified traveler

Spacious 2-Room suite

Posted Sep 6, 2017
Overall positive experience but room cleanliness was an issue- mold on shower curtain, torn and dirty dust ruffle, stained pillows case, floor needed thorough vacuuming. Nice staff, room, breakfast. Dinner quality was hit or miss.
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
I appreciate you taking the time to comment on your recent stay with us. Thank you for your kind words regarding our friendly staff, and good breakfast. I will be sure to pass them on. I am sorry for the issues you encountered during your stay. Please be assured that our Executive Housekeeper has been made aware of your comments and will be addressing your concerns with her staff. In the future, should you not be completely satisfied with any part of your stay, please let the on duty manager know right away. They will do everything possible to address your concerns.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Tx

Good place to stay

Posted Aug 27, 2017
Pros: hot tub and friendly staff. Also had a sleep number bed that I had never used before. Very comfortable.
Cons: Change batteries in TV remote controls
Location: I took very long walks around nearly airport for exercise. Very fun seeing all the planes and helicopters landing and taking off from airport.
Nice place very near the airport. Excellent shuttle service to and and from the airport by a very friendly young man. Nice workout facility in addition to an enclosed swimming pool and outdoor hot tub. Clean room with two TV's. My only problem was one of the remotes for the TV didn't work so couldn't use TV in bedroom. I would have fixed with a quick call to very friendly staff but there was to much other fun stuff to do outside vs. watching TV so I never got around to it! I ate in the local attached restaurant and it was delicious. There were some military folks staying there that seem to stay there a lot as the hotel staff knew them by name and would greet/hug them like old friends. Very impressive the staff would go out of their way to be very responsive to military personnel (and everyone for that matter).
Comment from Hotel Management
Aug 29, 2017 by Manager, Hotel Management
I appreciate you taking the time to comment on your recent stay with us. Thank you for your kind words regarding our friendly staff, comfortable beds, and convenient location. I am pleased you enjoy our various amenities. I would like to apologize that the remote control for your television was not working properly. In the future, should you not be completely satisfied with any part of your stay, please let the on duty manager know right away. They will do everything possible to address your concerns. Our guest’s satisfaction is our first priority, and we hope to have the opportunity to be your host once again when your travels bring you back to Colorado Springs.