Ratings based on 162 Verified Reviews

3.2 out of 5
59% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from las vegas

Family and Personal Stay

Posted Aug 23, 2017
The worst location The worst staff The worst experience
Comment from Hotel Management
Aug 26, 2017 by Bina, Hotel Management
Dear Tarena, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. We want you to know that we regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future. Kindest regards, Bina Management
1 out of 5
by A verified traveler

Gross

Posted Jul 10, 2017
Beds were extremely uncomfortable, there was also a dead bug in one of the beds. A roach crawled down the wall right after we checked in. The only somewhat decent thing was the breakfast. Absolutely not worth the $90 rate
Comment from Hotel Management
Jul 12, 2017 by Bina, Hotel Management
I am sorry your stay as our guest was not as comfortable as we had hoped. Please accept my apologies for your disappointments and frustrations as our guest. We never want our valued guests to have this type of experience. Any issue related to pest alerts is quickly addressed through professional treatment and investigation. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. Warm Regards, Bina Management
5 out of 5
by Joseph

Telly

Posted Jun 17, 2017 on Hotels
Gucci
Comment from Hotel Management
Jun 21, 2017
Thank you for your feedback. We are delighted you found our property perfect for your accommodation needs in Colton. Please let us know if there is anything we can do to make your stay a perfect one. Thank you for choosing Rodeway Inn and Suites Colton!
5 out of 5
by A verified traveler

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017
Please accept a huge thank you from all of us here at Rodeway Inn and Suites Colton! We are delighted to learn that you have acknowledged our efforts to impress you and that your stay was perfect. We aim to provide our guests with an exceptional experience during each stay and are pleased to see that we have been successful with your perfect 5 star rating! We hope to welcome you again soon! Cheers! Bina Management
4 out of 5
by A verified traveler

Posted Jun 7, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017
Thank you for your four star rating! We are delighted you enjoyed a comfortable, welcoming experience as our guest. We hope to see you on your next visit to Colton! Warmest Regards, Bina Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017 on Orbitz
Good experience, fast quick check in. Rooms are clean and comfortable.
Comment from Hotel Management
Jun 6, 2017 by Management, Hotel Management
Thank you for your four star ratings! We are delighted you enjoyed a wonderful experience as our guest. It is always so rewarding to know our guests are happy with our efforts to provide an excellent hotel experience. Thank you for choosing Rodeway Inn and Suites Colton and please come again! Warm Regards, Bina Management
4 out of 5
by DBunny from RV Center Drive, Colton, ca

Good deal.

Posted Jun 3, 2017 on Hotels
The rooms could use new carpet, and some faucets should be replaced, but it suited our needs. One room had roaches, but the other two did not.
Comment from Hotel Management
Jun 7, 2017
Thank you for sharing your experience on your most recent stay at our hotel. Please accept our apologies for any pests that you experienced during your stay, our facility is on a regularly scheduled pest maintenance program so we will be sure to contact them to let them know roaches have been spotted. We appreciate your comments on our facility and you will be happy to know that we will take those into consideration as we plan for future upgrades to our accommodations. We do hope you would consider us again in the future for another chance to impress you! Kind Regards, Bina Management
2 out of 5
by A verified traveler

Posted May 7, 2017
Pros: Location, beds were ok
Cons: Furniture, rugs, towels
Location: Close to downtown
Outdated furniture, unclean rugs, smell of smoke, no blankets
Comment from Hotel Management
May 10, 2017 by Bina, Hotel Management
Please accept my apologies for your experience as our guest. We never want a guest to experience only a two star stay. We will work hard to make improvements and become the very best we can be. We hope you will return and let us know how we are doing! Thank you for being our guest. Warm Regards, Bina Management
3 out of 5
by Abiud R

DISAPPOINTED

Posted Apr 27, 2017 on Hotels
First of all I didn't save any money booking through hotels.com. I arrived before checking in time, and I asked for a towel to go to the pool while waiting for my room, and it was denied. The shower tub had MOLD, the mirror's frame was dirty, the sheets and pillows were not comfortable. I was never able to watch TV the screen said no signal. The only thing I liked was that it was a bit cheaper than other hotels in the area. I guess I got what I paid for, for trying to save some money. I would not stay there again.
Comment from Hotel Management
May 2, 2017
Please accept my apologies for your experience Abuid. We want our guests to enjoy our friendly hospitality, spacious rooms, and wonderful amenities. I am sorry this was not the type of stay you experienced. I will speak with my team and we will work hard to make our property the very best it can be. Thank you for your comments and we hope you will give us another opportunity to impress you. Warm Regards, Bina Management
4 out of 5
by Lucia

Posted Apr 23, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017
Thank you for your four star rating Lucia! We are so glad you enjoyed your time as our guest. Our staff works hard to provide a clean, comfortable experience every stay. We hope to have the pleasure of welcoming you back as our guest next time you are in Colton! Warm Regards, Bina Management