Ratings based on 445 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Clean and convenient

Posted Nov 27, 2017
No problems here. Accurate booking. Clean and modern room. Better than average breakfast.
Comment from Hotel Management
Nov 27, 2017 by Guest Services, Hotel Management
Dale, we love that you found our property to be clean and convenient for your needs. Glad our breakfast was a perfect way to start you day. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good hotel for an overnight

Posted Nov 18, 2017
Cons: Desk lamp is too weak to be effective
Location: home depot is close by if you want to walk around. Outback steakhouse and Chilis within walking distance
Everything is new. People are nice at front desk. Breakfast is good and everything is very clean.
Comment from Hotel Management
Nov 20, 2017 by Guest Services, Hotel Management
Dear Cary: Glad you found our staff to be nice, Rooms to be clean and breakfast to be good.
5 out of 5
Recommended
for Everyone
by A verified traveler from columbia,sc

Posted Nov 16, 2017
Excellent accommodations. Friendly staff. Comfortable bed.good parking. Haven't had their breakfast yet.
Comment from Hotel Management
Nov 20, 2017 by Guest Services, Hotel Management
Dear Skip: We LOVE Excellent!!!! Glad you found our staff to be friendly and your room to be clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from spartanburg

By far cleanest in area

Posted Nov 4, 2017
Pros: Clean, updated, well maintained.
Cons: Beds could be more comfortable.
Location: Near many good places to eat.
I have to stay in northeast Columbia often. This is by far the nicest hotel in the area.
Comment from Hotel Management
Nov 13, 2017 by Guest Services, Hotel Management
Dear Bob: Thanks for choosing the Best Western Columbia on your visits to our area. We look forward to seeing you on your next visit.
2 out of 5
by A verified traveler from west virginia

No

Posted Nov 1, 2017
We stopped overnight while traveling. The lady at the front desk was very nice. We got to our room and it seemed nice. The main issue i had was that neither of the garbage cans were not emptied. Which fine, somethings get missed. One garbage had a condom wrapper laying right on top. Gross. I mean yay for being safe... but thats not what i wanted to "know" as im trying to put my child to bed. I removed the top sheets and the bedding was not clean. It seemed like food. My daughter slept on the couch and i slept in the chair. :
Comment from Hotel Management
Nov 13, 2017 by Guest Services, Hotel Management
Dear Molly: Thanks for sharing your stay with us we are pleased you enjoyed your stay and our staff was friendly. We will address your concerns with our housekeeping dept.
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbia SC

Best Western Plus Columbia SC

Posted Oct 23, 2017
Nice hotel clean, comfortable and nice breakfast. Restaurants close by.
Comment from Hotel Management
Oct 23, 2017 by Guest Services, Hotel Management
Nice, Clean, Comfortable, Great Location and close to restaurants. Glad we were everything you needed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Nice hotel right off I-20

Posted Sep 27, 2017
Easy to get to, clean hotel, eating places in walking distance
Comment from Hotel Management
Oct 2, 2017 by guest services, Hotel Management
Hello Chuck: Thanks for your 5 star review, glad we were such a convenient location for you.
4 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Posted Sep 18, 2017
Our second stay here, staff is very friendly, and rooms are clean and comfortable. Our room ac seemed to be on its last leg. We like walking to the outback across the street. The hotel breakfast is nice and open early so we can hit the road.
Comment from Hotel Management
Sep 25, 2017 by Guest Services, Hotel Management
Dear Jimmy: Welcome Back!!! We love all our guest but our repeat guest are like family. Thanks for sharing your stay with us.
4 out of 5
by Brian

mattress

Posted Sep 15, 2017 on Hotels
The mattress was too firm, otherwise it was a nice visit to Columbia. We avoided Irma.
Comment from Hotel Management
Sep 25, 2017 by Guest Services, Hotel Management
Dear Brian: Thanks for your 4 star review, sorry your mattress was not what you wanted, thanks for sharing your stay with us.
4 out of 5
by A verified traveler

Posted Sep 14, 2017 on Hotels
Only 1 elevator operational and very slow operation of the 1 working. Great value for the size of the room, 2 queens and a pull out sofa!
Comment from Hotel Management
Sep 15, 2017 by Guest Services, Hotel Management
Dear Guest: We are so very pleased you found us to be such a great value. We will address your concerns regarding the Elevator. Thanks