Ratings based on 124 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Alabama

Staff was very friendly and helpful.

Posted Sep 27, 2016
Cons: Mattress and elevator
Everyone we talked to had a smile on their face and wished us a good day. The room was clean and comfortable. The only problems that we found was the mattress needs to be replaced. It wasn't dirty just used up. The other thing is the elevator was extremely slow. But over all a good place to stay and convenient to a Shoney's right next door.
Comment from Hotel Management
Sep 28, 2016 by Sherry, Hotel Management
Thank you so much for your kind comments. There is not anything I can do about the elevator being slow but I will address the concern over the mattress. The hotel is under renovations and I hope you will give us another try if your in the area. Kind Regards Sherry Anders General Manager
4 out of 5
by A verified traveler

Great hotel to stay in for grad at ft Jackson

Posted Sep 22, 2016
Staff friendly. They are starting remodeling I was told by staff member. But really did not see anything going on which was a plus. The hotel even without updating was clean an in excellent shape. I would recommend and stay there again. Breakfast was good with eggs,sausage, Belgium waffles, cereal, oatmeal, pastries, fruit and so on. Short 4 mi to post on highway
Comment from Hotel Management
Sep 27, 2016 by Sherry, Hotel Management
Thank you so much for your wonderful comments, we appreciate your business and hope to see you again if your in the area. Kind Regards Sherry Anders General Manager
3 out of 5
by lori from Longview tx

Would try to find somewhere else

Posted Aug 31, 2016 on Hotels
Staff was very nice. But carpets were old and stained unkempt
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Thank you for your comments concerning my staff. The hotel is under renovation I hope you will give us another try when the renovations are completed. Kind Regards Sherry Anders General Manager
5 out of 5
by Lutherann

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
5 out of 5
by larry

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
1 out of 5
by A verified traveler

Very poor service!

Posted Aug 18, 2016 on Hotels
At 2:15am I woke up to seeing a bed bug approximately 6" from my face and 2 other bed bugs on the back of the pillow! After calling the front desk to inform them, I asked if they could come up to the room and see the bugs. I was told no because there was only one person working the desk. I proceeded to put the bugs in a cup and wrap the cup in a plastic trash bag. I was told I had 2 choices (the option of another room, or I could check out early). Why would I want to try another room in this hotel? I decided to check out and not sleep with bed bugs! I showered, put the bed bugs in a plastic cup, and wrapped the cup in a plastic trash bag. As I walked out, the counter person was behind the check in area. I informed him the bed bugs were in the cup I placed on the counter. I never received a simple apology for the inconvenience! Oh by the way, all this after waiting nearly :10-:15 to be checked in!
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Do to going through a third party site to book your reservation we did not have any information to contact you. However, I do believe that you left another review where your email address was listed and if I am correct we have responded to you about this issue. Our property is checked on a regular basis for this problem and I can assure that we do not have a problem with this,.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 26, 2016 on Hotels
3 out of 5
by Sam&Pam from Columbia

Sam&Pam

Posted Jul 18, 2016 on Hotels
Short but Cozy
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Thank you for your comments we appreciate them and your business.
5 out of 5
by A verified traveler from Belton, SC

Comfortable, clean

Posted Jul 6, 2016
The hotel was more than I expected it to be. The beds were very comfortable and the breakfast was awesome. It even had banana nut waffles. Also the pool was very clean and warm. The front desk staff was nice as well. If you are in the area I highly recommend this hotel for your stay.
Comment from Hotel Management
Jul 8, 2016 by Sherry, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.