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Reviews of Country Inn & Suites by Radisson, Columbia, MO

2.5 out of 5
Country Inn & Suites by Radisson, Columbia, MO
817 N Keene St, Columbia, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 776 out of 1223 reviews" "
Rating 8 - Good. 306 out of 1223 reviews" "
Rating 6 - Okay. 72 out of 1223 reviews" "
Rating 4 - Poor. 29 out of 1223 reviews" "
Rating 2 - Terrible. 40 out of 1223 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the breakfast good.
Stayed 2 nights in Apr 2024

10/10 Excellent

JERRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except every time I turned on the water in the bathroom sink, a strong sort of sewage smell was present! Yuk!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Reyna

Traveled with family and small children, Business traveler
Everything was very clean and a lot of space inside the room, very happy 😆
Stayed 2 nights in Apr 2024

10/10 Excellent

James L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime we come to Columbia we stay here. We have NEVER had an issue and I can honestly say we have stayed here over 10 separate occasions! Every time has been great and I have never had any complaints. Staff is always nice, it’s always clean, rooms are put together nice, and it’s always quiet! They also have a pretty good breakfast! Would recommend and we for sure will stay again.
Stayed 1 night in Apr 2024

8/10 Good

Revecca, Kirksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner/heater was very noisy in our room, 304.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and convenient location.
Stayed 2 nights in Mar 2024

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was easy on/off from interstate. The room was very clean and wonderfully dark for sleeping, beds quite comfortable. The AC unit was rather noisy when it came on or switched off. Nice shower and good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Marsha, Elmwood Park

Liked: Property conditions & facilities
Fantastic hotel! Great staff and service. Clean and convenient to everything! Definitely recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms where very clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Neetra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was equipped with a refrigerator and a microwave which I didn't realize when I booked. It was very spacious and clean. The young lady that handled my check in was very pleasant and professional. The only downside to the room is that it is on the 1st floor and there's a large almost bay window sized window that looks out to the front of the building where people park. If I want sunlight I can't open the shades without seeing people walking by, now I'm not sure if anyone can see inside so I'm just keeping the shades closed to be safe.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful beds, nice rooms, great breakfast, very nice hotel
Stayed 1 night in Mar 2024

6/10 Okay

Elizabeth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was in a very convenient location for us, and the breakfast was amazing. However, other guests were loud in the late evening and we had several issues with our key card, requiring us to ask the front desk several times to help us get in our room, up to twice a day.
Stayed 3 nights in Mar 2024
Response from Rocky P. on Mar 25, 2024
We apologies for the inconvenience caused by noise from other guests and key card issue. We are excited to inform you that we are changing all our electronic locks with RFID lock system in couple months. we are happy that you liked our hotel breakfast.

8/10 Good

Kamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this Hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Trisha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Duane A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong marijuana smell in the one and only elevator. Crowded breakfast area.
Stayed 1 night in Feb 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean. Good sized room refridgerator and microwave. Breakfast was very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, best breakfast ever!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, enjoyed my stay. Housekeeping staff are always friendly and courteous. The breakfast selections were okay, but this is my second stay where the biscuits are very stale tasting and hard.
Stayed 1 night in Mar 2024

8/10 Good

Gina, Steele

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. It definitely wasn’t quiet but to be expected with a ton of people in town for state championships. Staff was friendly and helpful. Breakfast had a lot of choices.
Stayed 1 night in Mar 2024

8/10 Good

Carie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, perfect beds, great breakfast and pool. Highly recommended!
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Stayed 1 night in Mar 2024

2/10 Terrible

Roemona

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I go there, they asked for a $250.00 deposit after already being paid for. The lady was very rude that worked the front desk at 3:30pm... I will never stay here again.
Stayed 1 night in Mar 2024
Response from Rocky P. on Mar 6, 2024
We extremely apologies for the problems you encountered during your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 Good

Leticia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and quaint.
Stayed 2 nights in Feb 2024

6/10 Okay

Leann

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel was not as clean as it should have been, with trash in the parking lot and a musty smell in the rooms and elevator.
Stayed 1 night in Feb 2024
Response from Rocky P. on Feb 26, 2024
We extremely apologies for the problems you encountered during your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Requiem

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very clean rooms with reasonably price suites
Stayed 1 night in Feb 2024

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfy for short stay! Cant beat the price!
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying here mostly for the hot tub down by the pool! Please keep it going. We also like the breakfast. Thank you.
Stayed 1 night in Feb 2024

8/10 Good

kent

Stayed 1 night in Feb 2024

8/10 Good

Amy

Liked: Staff & service, amenities, property conditions & facilities
We had a nice stay at this hotel .
Stayed 1 night in Feb 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and clea
Stayed 1 night in Feb 2024

4/10 Poor

Leidy

Disliked: Cleanliness, staff & service
Front desk employee was very rude, I felt like I was bothering her by checking in
Stayed 1 night in Feb 2024
Response from Nicole on Feb 11, 2024
Dear Leidy,On behalf of the entire staff, I sincerely apologize for any inconvenience you may have experienced at our hotel. All guest should be welcomed with open arms, and I apologized if that wasn't the case upon check in.I will be using your review to better train our front desk staff. Thank you for choosing The Country Inn by Radission.Nicole.

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient local for us as we travel on the Interstate.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2024

6/10 Okay

Gene

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom was so tiny, one had to stand sideways to close the door. Faucet was loose and wobbly. TV had no network coverage.
Stayed 1 night in Feb 2024
Response from Rocky P. on Feb 5, 2024
We extremely apologies for the problems you encountered during your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, customer service
Stayed 1 night in Feb 2024

8/10 Good

Alma

Traveled with family
Liked: Cleanliness, amenities
This is the second Country Inn hotel that we've been in. We were not happy about the first one but when i booked this one i just said to myself why not give this a second chance and we did and we're satisfied. The size of the room is big enough and it was clean. The beds were comfortable and the amenities are to our satisfaction.
Stayed 1 night in Feb 2024

10/10 Excellent

Molly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We brought 20 students, 2 teachers, and a bus driver for an overnight field trip. The hotel staff were incredibly welcoming, kind, and helpful. They were able to arrange for our rooms to be ready for an early check-in. The rooms were large and spacious and easily housed all four students. The complimentary breakfast was great and the breakfast room easily held our entire group plus multiple families. The fitness room is small but meets the needs for a basic workout. The check-in and check-out processes were efficient. I would highly recommend this property for group travel. The staff were fantastic!
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it so much the first night we stayed we booked another night.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very clean!!! Nice staff and easy check in. Has all the amenities and very roomy. Just overall very comfortable. Great breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Johann

Stayed 1 night in Jan 2024

8/10 Good

Nicole

Stayed 2 nights in Jan 2024

10/10 Excellent

Bernard, Edmonton

Stayed 1 night in Jan 2024

8/10 Good

Kamika

Liked: Cleanliness, property conditions & facilities
Nice and cozy
Stayed 1 night in Jan 2024