Ratings based on 555 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
39% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Never gonna use expedia again

Posted Aug 12, 2016
Bedding was not changed Bathroom inconvenient Tub horrible looks like paint job fail in the shower Smoke detector missing Homeless people hanging around Smell of urine hallways parking lot
Comment from Hotel Management
Aug 21, 2016 by Guest Relations Manager , Hotel Management
Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
by A verified traveler from florida

Dirty hotel over priced

Posted Aug 8, 2016
Old dirty hotel no upkeep breakfast over at nine a bit inconsiderate. This hotel sucks and I would sleep in the car before I go back there. Room had water damage linen dirty tv so small u can barely see. Bathroom very dirty dirt stains on tub and floor. Found old shaver on floor
Comment from Hotel Management
Aug 20, 2016 by Guest Relations Manager , Hotel Management
Theresa, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. We take reviews to heart and work hard to improve upon every guest experience shared.
2 out of 5
by A verified traveler from florida

Posted Aug 4, 2016
Killed roach crawling. Faucet handle came off in hand. Tub had huge stain in bottom. When door was closed at night can see light coming in all around it. No hot water. In a very scarry area and was very dark and secluded.
Comment from Hotel Management
Aug 24, 2016 by Guest Relations Manager , Hotel Management
Rick, Any issue related to insects is Promptly addressed through professional treatments right away As was this! We also brought the bathroom issues up with maintenance as well as the door and they are addressing them. We Thank you for taking the time to share your review.
3 out of 5
by A verified traveler from Ohio

OK for price

Posted Apr 10, 2016
Pros: Staff was friendly
Cons: Bedding needs to be replaced.
Location: We were here to visit Fort Jackson, for my daughters graduation. Hotel is 15 min away, and an easy drive.
Hotel seems to be renovating. TV/lamps/chair was brand new. Linens and bedding were worn and old.
Comment from Hotel Management
Apr 23, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for sharing such positive feedback score following your stay here at our hotel. We will do our best to make your next visit a better experience. We hope to see you again soon. Thank you for your business.
1 out of 5
by A verified traveler

Awful

Posted Apr 10, 2016
Rooms were messy, toilet and shower was not cleaned. Looked like they had never been cleaned. Got a flat tire from staying in the parking lot, on a tire that was less than a month old. Would never recommend any go close to the hotel let alone stay in it. I don't know how a place gets into such disrepair.
Comment from Hotel Management
Apr 23, 2016 by Guest Relations Manager, Hotel Management
Hello Jeremy, I am very sorry to hear that you were not very pleased with the accommodation you received during your stay at our hotel. Your review will be reported to our management for evaluation. I sincerely apologize for the inconvenience.
1 out of 5
by A verified traveler from massachusetts

Transient hotel!

Posted Apr 9, 2016 on Orbitz
Pros: nothing
Cons: a lot of maintenance. infusion of pride of ownership.
Location: tucked below a major roadway surrounded by abandoned buildings and gas stations
Rooms were dark and decrepit. curtain fixtures were separated from the walls. ditto for the brackets holding shower curtains. wouldn't go back there if they paid me. parking lot and grounds surrounding the "inn" were dark and filthy.
Comment from Hotel Management
Apr 23, 2016 by Guest Relations Manager, Hotel Management
Hello Retired, We thank you for taking the time to share with us your comment following your stay at our hotel. Your feedback on the accommodation provided to you will be verified and called to the attention of concerned staff for corrective measure. We hope to see you again soon.
1 out of 5
by cec davis from days inn Columbia SC

bad location

Posted Apr 8, 2016 on Hotels
neighborhood is not safe
Comment from Hotel Management
Jun 25, 2016 by Front Desk Manager, Hotel Management
Hello cec davis, Thank you for staying here at our hotel. I regret that you felt unsafe in our place. I assure you that we had no issue with safety here in our place although you found it a bit unsafe. Nonetheless, we hope to see you again soon.
1 out of 5
by Sandra

What a big mistake!

Posted Mar 22, 2016 on Hotels
What a dump!! No where on the website did it state this facility was under a MAJOR renovation and even through Hotels.com we paid WAY TOO MUCH to stay here. Staff was rude, room was disgusting, we were breathing in reno dust.... Do NOT go to this hotel!!
Comment from Hotel Management
Jun 25, 2016 by Front Desk Manager, Hotel Management
Dear Sandra, I am so sorry for the discomfort you experienced due to the ongoing improvements during your stay at our hotel. Your feedback on our staff being rude will be called to the attention of front desk team. Thank you for letting us know.
2 out of 5
by A verified traveler from New York

Sketchy Location, Nice Room, Okay Room Service

Posted Mar 20, 2016 on Orbitz
Pros: The room was nice, the bed was comfortable
Cons: The landscape, security, and room service hours (too early for room service)
This hotel is in a sketchy location. It's located back in a little knook away from the main road next to an abandoned building. The staff was okay except for the maid. She knocked on our door at 9am our first morning there which isn't too early but for some people, it may be. For us, we were still sleeping. The room was nice, very clean and tidy. One night, super late (around 2-3 in the morning), we did hear a knock at our door which made us feel very uneasy and unsafe. We didn't open the door but the fact that it did happen did not make us happy campers. Overall, it wasn't that bad but I wouldn't recommend that location to a friend or anyone looking for a place to stay in Columbia and I definitely would not stay there again.
Comment from Hotel Management
Apr 24, 2016 by Guest Relations Manager, Hotel Management
Dear Gabby, Thank you for sharing your detailed feedback following your stay at our hotel. Your review will be called to the attention of our team, I assure you that we take care of our guests. I regret that you felt unsafe, we will work hard to avoid this inconvenience from taking place again. Thank you for your insightful review. We hope tos ee you again soon.
3 out of 5
by Burgess from Columbia, SC

Good

Posted Mar 15, 2016 on Hotels
It was ok.
Comment from Hotel Management
Jun 25, 2016 by Front Desk Manager, Hotel Management
Hello Burgess, Thank you for sharing this review. I am glad that we have met your satisfaction following your visit at our hotel We will do our best to make your next stay a better, more relaxing experience. Let us know on your next stay if you need assistance.