Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great hotel

Posted Oct 14, 2016
Location: Great area
Would stay again fabulous staff and room and amenities and restaurant
5 out of 5
by Joshua

This traveler left a rating score only Posted Aug 27, 2016 on Hotels
5 out of 5
by Stephanie

This traveler left a rating score only Posted Aug 24, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 15, 2016 on Hotels
4 out of 5
by Robert

This traveler left a rating score only Posted Aug 9, 2016 on Hotels
5 out of 5
by Teresa

Posted Jul 29, 2016 on Hotels
Friendly staff, great room!
3 out of 5
by A verified traveler

Overall nice hotel.

Posted Jul 25, 2016
Pros: The pool and hot tub were nice.
Cons: Better response to maintenance problems.
Location: The Missouri State Penitentiary is a must and the Capital Building is neat to see too!
This is a fairly nice hotel. The parking is somewhat odd as the building is round so the parking garage has huge posts between the lines. We had to park on the street one night as the spaces are really small. The staff was friendly. We had an issue with our air conditioner leaking and I let the front desk know. Maintenance was supposed to come to look at it and place a fan to dry carpet. Maintenance never showed, and by Sunday morning when we were checking out, the carpet was saturated all the way past the bed. It was NOT fun stepping on wet carpet to get to bed with wet feet. We were not offered another room or any sort of compensation for this. We had to push all luggage up and off the floor to ensure items did not get wet. The room itself was nice with updated features. The toilet paper dispenser was really far away from toilet so you had to reach pretty far to get it...lol.
5 out of 5
by DeWayne

Posted Jul 18, 2016 on Hotels
Great place to will come back
5 out of 5
by Amber

This traveler left a rating score only Posted Jul 8, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Jun 28, 2016
It makes the cut. The lobby and gym are nice. Most of the staff are, too -- the front desk staff were particularly friendly.