Ratings based on 601 Verified Reviews

4.1 out of 5
86% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

family reunion

Posted Sep 10, 2017
Pros: See above
Cons: See above
Location: Riverbanks Zoo
The room I was in badly needs refurbishing. The bed was clean and comfortable. A large stain on one of the chairs in the LR which I choose not to even think about. The rest of the furniture was OK. The drapes had stains all over them. I honestly do not know how they got so filthy. The bathroom design is way too small. When you open the door it almost hits the commode. If the door were hinged on the opposite side it would help some. There was patches on the ceiling very badly done. Looked like a water leak fixed by a person who knew nothing about repairing ceilings. I would stay there again because of it's location. You'all badly need to do some remodeling of rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Nice

Posted Sep 10, 2017
Enjoyed the stay next time will have to try the bar
4 out of 5
Recommended
for Everyone
by A verified traveler from LONDON UK

Holiday

Posted Aug 26, 2017
Pros: Food, complimentary evening drinks and closeness to Zoo which was a great day out.
Cons: The staff on reception were too laid back and disinterested and affects this overall Hotel Staff rating. All other staff were charming and helpful.
Location: The location was too remote from Columbia. The hotel shuttle was good but requires better communication between driver, reception and guest..
Excellent location for the 21 Aug 2017 eclipse. Good swimming pool
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Went for eclispe, hotel printed special keys with Eclispe picture on key, Breakfast was great and so was happy hour. Room was clean and timely maid
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing hotel with excellent staff

Posted Aug 19, 2017
Good What I needed. Relaxing and quiet. Wished you had belgium waffles.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northport, NY

Nice old hotel

Posted Jul 2, 2017
Nice, old hotel kept in good condition. Complimentary breakfast is good.
3 out of 5
by Rhonda

Posted Jun 23, 2017 on Hotels
Bed was hard as rock carpets was dirty bed was clean overall not that bad just didn't get any sleep
3 out of 5
by A verified traveler

Outdated rooms

Posted Jun 21, 2017 on Hotels
Outdated rooms. Pet friendly rooms with lingering ofor.
5 out of 5
by Elizabeth

Posted Jun 12, 2017 on Hotels
Fantastic Staff. They really take care of you!
5 out of 5
by Voncennia

Our One-Night Getaway

Posted Jun 1, 2017 on Hotels
We absolutely love staying at Embassy Suites.