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Reviews of Fairfield Inn & Suites by Marriott Columbia

2.5 out of 5
Fairfield Inn & Suites by Marriott Columbia
1115 Woodland Springs Ct, Columbia, MO

Reviews

8.2

Very Good

Rating 10 - Excellent. 196 out of 443 reviews" "
Rating 8 - Good. 142 out of 443 reviews" "
Rating 6 - Okay. 58 out of 443 reviews" "
Rating 4 - Poor. 29 out of 443 reviews" "
Rating 2 - Terrible. 18 out of 443 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very clean and the hotel was modern and appealing. Nice breakfast offered. I would definitely recommend this hotel.
Stayed 2 nights in Apr 2024
Response from Vinay Shelar on Apr 15, 2024
Dear Karen.We appreciate you acknowledging your great stay with us and look forward seeing once again in near future when you are in the neighborhood.Regards.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough place, but the rooms were small. Not much room to move around at all. For the price, I expected better.
Stayed 1 night in Apr 2024
Response from Vinay Shelar on Apr 15, 2024
Dear Edward,We appreciate you acknowledging your great stay with us and look forward seeing once again in near future when you are in the neighborhood.Regards.

4/10 Poor

Nicole

Liked: Staff & service
The hot tub was more like a warm bath. Ants in the room
Stayed 1 night in Apr 2024
Response from Vinay Shelar on Apr 15, 2024
We appreciate you acknowledging your great stay with us and will definitely look into your concerns.Regards.

10/10 Excellent

Mariette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melissa and the other front desk staff were very helpful and friendly. A very nice property and an excellent value.
Stayed 1 night in Apr 2024
Response from Vinay Shelar on Apr 3, 2024
Dear Mariette,We appreciate you acknowledging your amazing stay with us and also complimenting Melissa and other team members.We look forward to hosting you again when you are in the neighborhood.Sincerely.

2/10 Terrible

Jose Luis

Stayed 1 night in Mar 2024
Response from Vinay Shelar on Mar 25, 2024
Dear Jose,We appreciate you acknowledging your stay with us and would have definitely liked to know why you stay was not pleasant.

8/10 Good

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms and whole hotel was clean and smelled really good. Pool and hot tub were out of order
Stayed 1 night in Mar 2024
Response from Vinay Shelar on Mar 11, 2024
Dear Stephanie,Thank you for acknowledging your stay with us and we apologize for the pool and hot tum not being available.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Mar 2024
Response from Vinay Shelar General Manager on Mar 5, 2024
Dear Mark,We appreciate you acknowledging your great stay with us and look forward seeing you again in near future.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vinay Shelar on Mar 1, 2024
Dear Roger,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Vinay Shelar on Jan 10, 2024
Dear Debra,We appreciate you acknowledging your great stay with us and hope seeing you once again in near future.Regards.

8/10 Good

DANNY

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Vinay Shelar on Jan 1, 2024
Dear Danny,We appreciate you acknowledging your stay with us and look forward seeing you once again in near future.

10/10 Excellent

Deresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo
Phillip was very kind and helpful the room was excellent keep up the good work!
Stayed 1 night in Dec 2023
Response from Vinay Shelar on Dec 22, 2023
Dear Deresa,We appreciate you acknowledging your great stay with us and also complimenting Philip on his efficient customer service. We hope seeing you once again in near future.

10/10 Excellent

Malone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by the staff. Good and shopping nearby.
Stayed 1 night in Dec 2023
Response from Vinay Shelar on Dec 20, 2023
Dear Malone,We appreciate you acknowledging your great stay with us and also complementing our team members on their great customer service. We look forward seeing you once again in near future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Vinay Shelar on Dec 18, 2023
Dear Lisa. We appreciate you acknowledging your good stay with us and look forward seeing you once again in near future.

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, bed was comfy, staff was extremely friendly and helpful. The ONLY thing I would have liked is better lighting in the bathroom or lights around the mirror in the bedroom, and a full mirror. Spent the night for a holiday party, had a difficult time due to lighting and not having a full length mirror in the room. Otherwise, it was great.
Stayed 1 night in Dec 2023
Response from Vinay Shelar on Dec 12, 2023
Dear Jennifer,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable
Clean, smoke free room. Not overly perfumed. A little tricky to find correct entrance from Clark St.
Stayed 2 nights in Dec 2023
Response from Vinay Shelar on Dec 8, 2023
Dear Kevin,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!
Room was clean and comfortable, staff was very friendly and attended to our needs immediately
Stayed 2 nights in Dec 2023
Response from Vinay Shelar on Dec 7, 2023
Dear Laura,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Vinay Shelar on Dec 5, 2023
Dear Dan,We appreciate you acknowledging your good stay with us and look forward seeing you once again in near future.

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Vinay Shelar on Dec 5, 2023
Dear Susan,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

8/10 Good

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place
Nice little place. Room was a little small for a king size bed. Shower head was a little old but bathroom was right sized for 2 people. Clean and quiet.
Stayed 1 night in Nov 2023
Response from Vinay Shelar on Dec 4, 2023
Dear Diane,We appreciate you acknowledging your stay with us and look forward seeing you once again in near future.

6/10 Okay

Amanda, winfield

Liked: Staff & service
Staff and common areas were great. Room could use some deep cleaning and refreshing.
Stayed 1 night in Oct 2023
Response from Viany Shelar on Nov 13, 2023
Dear Amanda,We appreciate you acknowledging your stay with us and also complementing our staff. We look forward seeing you once again in near future.

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they sent us to, hadn't been cleaned yet. They had a glitch in their system. The second room was great. Clean, plenty of space for the 3 of us. We enjoyed our stay. The desk staff was very helpful and apologetic about the mix up.
Stayed 1 night in Oct 2023
Response from Vinay Shelar on Oct 25, 2023
Dear Lee,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

10/10 Excellent

stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Vinay Shelar on Oct 25, 2023
Dear Stacey,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean, the shower was updated and the bed was comfortable.
Stayed 1 night in Oct 2023
Response from Vinay Shelar on Nov 13, 2023
Dear Jason,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

8/10 Good

Richard

Stayed 1 night in Oct 2023
Response from Vinay Shelar on Jan 10, 2024
Dear Richard,We appreciate you acknowledging your good stay with us and hope seeing you once again in near future.Regards.

6/10 Okay

Lindsey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Staff were extremely kind and helpful. Overall could really use deep cleaning. Bedding was not comfortable.
Stayed 2 nights in Oct 2023
Response from Vinay Shelar on Oct 25, 2023
Dear Lindsey,We appreciate you acknowledging your stay with us and will definitely look into your concerns.

10/10 Excellent

Dimas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vinay Shelar on Oct 25, 2023
Dear Dimas,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly off freeway. Plenty other options nearby.
Stayed 1 night in Oct 2023
Response from Vinay Shelar on Oct 25, 2023
Dear Daniel,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

8/10 Good

Bridget, Florissant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value vs the stay is very good. Staff was friendly and accommodating. Breakfast is a nice perk to get you going. Bed was uncomfortable and we had a light out in our room that we were told was gettijg fixed but no one ever came. Slight inconveniences for a 1 night stay. Plenty of food options nearby too!
Stayed 1 night in Aug 2023
Response from Vinay Shelar on Sep 30, 2023
We appreciate you acknowledging your good stay with us and complementing our amazing team members. We hope to see you once again in near future.

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Vinay Shelar on Sep 30, 2023
Dear Christopher,We appreciate you acknowledging your stay with us and look forward seeing you once again in near future.

8/10 Good

David

Stayed 1 night in Sep 2023
Response from Vinay Shelar on Oct 25, 2023
Dear David,We appreciate you acknowledging your good stay with us and look forward seeing you once again in near future.

10/10 Excellent

Bertram

Stayed 1 night in Sep 2023
Response from Vinay Shelar on Oct 25, 2023
Dear Bertram,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

2/10 Terrible

Morgan

Disliked: Cleanliness, property conditions & facilities
smelt so musty. it was gross. and the bathroom floor was like half missing? so like half the tile was there and half of the tile was not there. very odd. i stay at fairfields all the time and always have a great experience. This is my first time not having a good experience
Stayed 1 night in Sep 2023
Response from Vinay Shelar on Sep 23, 2023
Dear Morgan,We appreciate you acknowledging your stay with us and will definitely look into your concerns.

2/10 Terrible

Matthew

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Vinay Shelar on Sep 12, 2023
We appreciate you acknowledging your stay with us and we are sorry that you did not enjoy your stay.

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vinay Shelar on Nov 13, 2023
Dear Monte,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

4/10 Poor

Perry

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Vinay Shelar on Sep 12, 2023
We appreciate you acknowledging your good stay with us and we look forward seeing you once again in near future.

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Friendly staff and nice, clean room. We actually stayed 2 different times at the same hotel.
Stayed 1 night in Jul 2023
Response from Vinay Shelar on Aug 2, 2023
Dear Dorothy,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

10/10 Excellent

Shareese

Stayed 1 night in Jul 2023
Response from Vinay Shelar on Aug 2, 2023
Dear Shareese,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

6/10 Okay

jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was decent and clean. The big downfall, the breakfast area. Extremely cluttered with no room to navigate the furniture when people are seated, low overhead lighting you will hit your head on etc.
Stayed 1 night in Jul 2023
Response from Vinay Shelar on Aug 2, 2023
Dear Jason,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

2/10 Terrible

Kristin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room had a very strong mildew odor. It was awful, but we were only going to be there for 9 hours so we just sprayed perfume and became nose blind to it. I was told by the hotel staff they think the roof has a leak and is what is causing the odor and they are working on it. Just gross. Why would you rent the room? I will never stay at a Fairfield again.
Stayed 1 night in Jul 2023
Response from Vinay Shelar on Jul 29, 2023
Dear Kristin,We appreciate you acknowledging your stay with us. We wish you had mentioned which room you had occupied for us to look into it's problem..

8/10 Good

Ara

Stayed 2 nights in Jul 2023
Response from Vinay Shelar on Aug 14, 2023
We appreciate you acknowledging your good stay with us and look forward seeing you once again in near future.

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options were not optimal and some cold when should have been warm
Stayed 1 night in Apr 2023
Response from Vinay Shelar on Jul 26, 2023
Dear Jessica,We appreciate you acknowledging your stay with us and look forward seeing you once again in near future.

10/10 Excellent

Bobi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance of restaurant and convenience store.
Stayed 1 night in Jul 2023
Response from Vinay Shelar on Jul 20, 2023
Dear Bobi,We appreciate you acknowledging your amazing stay with us and look forward seeing you once again in near future.

6/10 Okay

Sheryl, Reynoldsburg

Liked: Property conditions & facilities
The room never got cleaned admittedly we were not up seuper early but were up and out long enough rhey could have come back to our room if first they had to pass.
Stayed 3 nights in Jul 2023
Response from Vinay Shelar on Jul 20, 2023
Dear Sheryl,Even though Marriott was us to give housekeeping service once in 3 days, we give stayover housekeeping service for all out guests. Always stayover service is done once the housekeepers are done with the checked out rooms. Can you please tell us which room you were in for us to double check the housekeeping report or you can give us your last name to check on your reservation.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 3 nights in Jun 2023
Response from Vinay Shelar on Jul 7, 2023
Dear Debrah,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future..

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Comfortable
Walking in, the lobby was updated and clean, staff was friendly and welcoming. Overall the room was clean, however the bathroom floor and one of the bath towels had hairs on them. The wallpaper seams were peeling a bit in places and the sound of other room doors closing in the hallway was quite loud as the doors seem to slam. The bed was extremely comfortable. Enjoyed the coffee maker in the room and appreciated the room's recycling recepticle.
Stayed 1 night in Jun 2023
Response from Vinay Shelar on Jun 30, 2023
We appreciate you acknowledging your stay with us and look forward seeing you once again in near future.

10/10 Excellent

Christopher

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs deep cleaning on walls and floor corners.
Stayed 1 night in Jun 2023
Response from Vinay Shelar on Jul 20, 2023
Dear Christopher,Thank you for acknowledging your great stay with us and we will definitely look into observations.

10/10 Excellent

Toby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around
Greeted cheerfully at our late check in. Quick and easy Clean comfortable room Very pleased
Stayed 1 night in Jun 2023
Response from Vinay Shelar on Jun 28, 2023
Dear Toby,We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room
Stayed 1 night in Jun 2023
Response from Vinay Shelar on Jun 22, 2023
We appreciate you acknowledging your good stay with us and look forward seeing you once again in near future.

10/10 Excellent

Ira, London

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well lit at night,
Stayed 1 night in Jun 2023
Response from Vinay Shelar on Jun 20, 2023
We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there before really nice/_
Stayed 3 nights in Jun 2023
Response from Vinay Shelar on Jun 14, 2023
We appreciate you acknowledging your great stay with us and look forward seeing you once again in near future.