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Reviews of Graduate Columbia, S.C.

4 out of 5
Graduate Columbia, S.C.
1619 Pendleton Street, Columbia, SC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 813 out of 1005 reviews" "
Rating 8 - Good. 130 out of 1005 reviews" "
Rating 6 - Okay. 34 out of 1005 reviews" "
Rating 4 - Poor. 13 out of 1005 reviews" "
Rating 2 - Terrible. 15 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel with friendly staff. Hotel is perfect for a visit to University of South Carolina.
Stayed 2 nights in Apr 2024
Response from Graduate Columbia Team on Apr 19, 2024
Thank you for your great review!

10/10 Excellent

Kristin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently clean safe friendly. I love that there is a microwave on each floor and a fridge and tea kettle in each room bc I don’t like having to always eat out when I travel. Rooms are very comfortable.
Stayed 1 night in Apr 2024
Response from Graduate Columbia Team on Apr 19, 2024
We love to hear that our hotel met and exceeded your needs! We hope to see you again soon, Kristin!

10/10 Excellent

Mirella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at the hotel while visiting USC
Stayed 1 night in Apr 2024
Response from Graduate Columbia Team on Apr 17, 2024
Thank you Mirella, we are so happy to hear that you had a wonderful visit with us!

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities
Great place. Recommend highly
Stayed 3 nights in Apr 2024
Response from Graduate Columbia Team on Apr 11, 2024
Thank you Jonathan!

8/10 Good

Amanda, Covington

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at this property! It was conveniently located near the campus of the college we were touring, within a walkable distance. Clean, friendly staff. Would stay here again.
Stayed 2 nights in Apr 2024
Response from Graduate Columbia Team on Apr 11, 2024
We are thrilled to hear that you enjoyed your stay and our location. I will be sure to share your compliments with our team members as they truly work hard to create great experiences. Looking forward to welcoming you back again, Amanda!

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, fun decor, easy campus access
Stayed 2 nights in Apr 2024
Response from Graduate Columbia Team on Apr 10, 2024
Thank you for your wonderful review.

10/10 Excellent

Leslie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff are excellent for a great weekend visiting USC. The grounds and hotel are very pet friendly. Rooms are uniquely designed and make up for the smaller bathrooms. Will definitely be back to stay.
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Apr 8, 2024
We are happy you enjoyed your stay, Leslie! See you again soon.

10/10 Excellent

Carolina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our overall stay was great! My only complaint is the food service at the bar. Not enough staff which caused us to wait a long time for our food and it’s very confusing where to order food etc.
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Apr 4, 2024
Thank you for providing your review. We do apologize for the delay in service and overall experience in our dining area. We hope to have the opportunity to welcome you back and provide a better overall stay.

10/10 Excellent

Joyce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very pretty
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Apr 3, 2024
We are thrilled you enjoyed your stay and the decor, Joyce!

10/10 Excellent

C.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot of options to eat and drink and socialize within walking distance. Univ of South Carolina campus is in walking distance the state capital is in walking distance
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Apr 3, 2024
We are happy to hear that the hotel had all that you needed and more! Hope to see you again soon.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and location
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Apr 1, 2024
Thank you Denise, we are so thrilled to hear that you enjoyed your stay with us!

10/10 Excellent

Ellie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very conveniently located by USC and downtown with lots of dining options. The hotel was decorated so cute and colorful!
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Apr 1, 2024
Thank you for taking the time to share your wonderful review with us. I am so thrilled to see that you had a great experience with us and we hope to have the opportunity to welcome you back with us again on future Columbia travels.

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, loved the trophy room and super cute rooms. Only negative, bathrooms a bit small, but totally overlooked that
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Apr 1, 2024
We love hearing you loved your visit with us Molly!

10/10 Excellent

anthony

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to the University of South Carolina campus
Stayed 2 nights in Mar 2024
Response from Graduate Columbia Team on Mar 29, 2024
Thank you for your review! We are happy that our location and property fit your needs well. Hope to see you again soon, Anthony.

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome looking hotel. Rooms were decorated very well and the interior / exterior looked very nice. Wish there was a breakfast option included with the stay but that’s not a deal breaker.
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Mar 28, 2024
Thank you so much Derek for your wonderful review. We are so thrilled to hear you had a great experience and we hope to have the pleasure of welcoming you back again.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quaint little adorable hotel. Great little restaurant/bar as well!
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Mar 27, 2024
Thank you for your wonderful review, Julie! We hope to see you again soon.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for visiting USC.
Stayed 2 nights in Mar 2024
Response from Graduate Columbia Team on Mar 25, 2024
Thank you for taking the time to share your experience with us Cynthia.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Cute place
Stayed 2 nights in Mar 2024
Response from Graduate Columbia Team on Mar 26, 2024
We are thrilled you enjoyed your visit, Rodney! See you again soon.

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decor. Well situated for anyone visiting USC.
Stayed 2 nights in Mar 2024
Response from Graduate Columbia Team on Mar 25, 2024
Thank you Richard for sharing your review with us. We are so happy to hear that you enjoyed your stay with us and loved our unique decor.

4/10 Poor

Robert

Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Apr 14, 2024
We are sorry to see that your stay did not go well and hope we had the opportunity to address and resolve while on property.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice decor.
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Mar 23, 2024
Thank you for sharing your experience with us!

10/10 Excellent

Stephanie

Traveled with family
Great decor and friendly service!
Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Mar 21, 2024
Thank you for your wonderful review. We are happy you enjoyed your stay and hospitality! We hope to see you again soon, Stephanie.

10/10 Excellent

Joy

Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Apr 8, 2024
We appreciate your feedback, Joy!

8/10 Good

Michele

Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Apr 8, 2024
Thank you for your review!

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Darling!
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Mar 5, 2024
We love that you enjoyed your stay, Theresa!

10/10 Excellent

Leigh, Columbus

Stayed 1 night in Mar 2024
Response from Graduate Columbia Team on Mar 25, 2024
Thank you Leigh for taking the time to share your experience with us!

10/10 Excellent

Laura

Wonderful rest here! Beautiful hotel with sincere staff in the lovely city of Columbia.
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Mar 1, 2024
We love to hear that your stay was wonderful and peaceful and will be sure to share your compliments with our team members!

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay!
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 27, 2024
We are thrilled to hear that your stay was excellent, Jennifer! See you again soon.

10/10 Excellent

Susan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique rooms. Very clean and free parking in the city.
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 27, 2024
We love to hear that you enjoyed the style and comfort of the rooms. Hope to see you again soon!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally friendly and helpful.
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 26, 2024
Thank you for your kind compliments for our team - we will be sure to share with them. We hope to have the pleasure of welcoming you again soon, Catherine!

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and within walking distance to downtown
Stayed 2 nights in Feb 2024
Response from Graduate Columbia Team on Feb 26, 2024
We are glad to hear that your stay was excellent and our associates provided friendly service. We hope to see you again soon, Laura.

8/10 Good

JULIE

Stayed 2 nights in Feb 2024
Response from Graduate Columbia Team on Mar 21, 2024
Thank you, Julie, for providing us with your review. See you again soon!

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 25, 2024
We are happy to hear that you had a great stay! See you again soon.

10/10 Excellent

Erika

Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Mar 21, 2024
We are happy to hear that your stay was excellent, Erika!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Graduate Columbia Team on Feb 21, 2024
Thank you for your review, Jonathan. See you again soon!

6/10 Okay

leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Underwhelmed with this property. Arrived in early afternoon and room wasn’t ready which was expected. It wasn’t check in time yet. When we returned to check in, a large student/parent group were checking in and waited about 30 minutes to get our room key. Room was a bit worn, very small bathroom and without bath towels. Requested bath towels so we could shower for dinner and waited and waited. We went to front desk to get. They said they were on their way. We received ONE bath towel along with several hand towels. For $500 a night, I expected a bath towel for both people in the room. I believe the hotel was fully occupied but that is no excuse for a lack of bath towels. Will not return. Other options in neighborhood for fraction of the price.
Stayed 1 night in Feb 2024
Response from Sarah, Director of Rooms on Feb 20, 2024
We sincerely apologize that this was your experience and that it has deterred you from returning. While the hotel may have been at its busiest, it is unacceptable for this to affect your stay experience. Not having a room stocked upon arrival and then further not having ample supply to fulfill guests' needs is certainly not the standards we work to uphold. We would truly love the opportunity to have you visit again so that we can work to ensure a positive stay and our leadership team has reached out to you directly to try to make things right.

8/10 Good

Leszek

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would expect the breakfast to be included
Stayed 3 nights in Feb 2024
Response from Graduate Columbia Team on Feb 19, 2024
Thank you for your review and we are happy that you enjoyed your stay. We do offer certain packages that would include more than the room night however we don't currently have a breakfast package. We will take the suggestions for future consideration!

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 19, 2024
Thank you for your review, Audrey! Hope to see you again soon.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Mar 21, 2024
Thank you for your great review, Margaret! See you again soon.

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to campus and Five Points
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 15, 2024
Thank you Jeff for your great review!

8/10 Good

Ellen, Spring Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, charming and reasonable.
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 14, 2024
Thank you for your review, Ellen! Looking forward to welcoming you back soon.

10/10 Excellent

Tina

Liked: Staff & service, property conditions & facilities
Excellent property!
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 14, 2024
We love that you enjoyed your time with us! We hope to see you again soon!

10/10 Excellent

Rodne, Belmont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 13, 2024
We love to hear that you enjoyed your time with us! Hope to see you again soon, Rodne!

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the friendly check in to the fluffy pillows, The Graduate is always a great place to stay!
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 12, 2024
Thank you for taking the time to share your wonderful feedback and comments with us from your recent stay. We are so thrilled to hear that you had a great experience and we hope to welcome you back again.

6/10 Okay

Kristen

Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Mar 21, 2024
Thank you for your feedback, Kristen. We hope you will return again soon.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Love the decor!
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 11, 2024
Thank you Sandy for taking the time to share your wonderful review with us!

10/10 Excellent

Susan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and common areas
Stayed 1 night in Feb 2024
Response from Graduate Columbia Team on Feb 8, 2024
Thank you Susan for sharing your wonderful review with us!

8/10 Good

Anna, Taylor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Graduate is my go-to hotel in Columbia. The staff is friendly and the rooms are quiet. I never get concerned with safety. The air in my room was out, but they got it fixed within the hour!
Stayed 2 nights in Feb 2024
Response from Graduate Columbia Team on Feb 7, 2024
Thank you Anna for taking the time to share your wonderful review with us. We apologize for the concerns your encountered with the air in room however we are happy that our team was able to quickly repair. We hope we have the pleasure of welcoming you back with us again.

10/10 Excellent

Joseph

Stayed 1 night in Jan 2024
Response from Graduate Columbia Team on Mar 21, 2024
We are thrilled you enjoyed your stay! See you again soon, Joseph!

8/10 Good

Catherine

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Graduate Columbia Team on Mar 21, 2024
Thank you for your review, Catherine! We hope to welcome you back again soon.