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Reviews of Travelodge by Wyndham Jefferson City

2 out of 5
Travelodge by Wyndham Jefferson City
1710 Jefferson St, Jefferson City, MO

Reviews

7.4

Good

Rating 10 - Excellent. 106 out of 372 reviews" "
Rating 8 - Good. 121 out of 372 reviews" "
Rating 6 - Okay. 83 out of 372 reviews" "
Rating 4 - Poor. 30 out of 372 reviews" "
Rating 2 - Terrible. 32 out of 372 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Got a nice sleep after trying several days at hospital
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Debbie,Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your relaxing stay with us, and we hope you'll stay with us again soon.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Brian

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Brian,Thank you for choosing Travelodge by Wyndham Jefferson City for your accommodations. We trust you enjoyed your time in the city and plan to return in the future. Should you come back, we hope to have the opportunity to host you again.

8/10 Good

Jay

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel manager has amazing hospitality and always willing to help guests no matter the issue. Very quite place other guests are very respectful as well. Very cheap compared toother hotel properties in jefferson city. Would reccomened to anyone
Stayed 1 night in Feb 2024
Response from General Manager on Feb 22, 2024
Dear Jay,Thank you for the lovely review and recommendation of Travelodge by Wyndham Jefferson City. We're delighted that our commitment to top-notch hospitality, peaceful accommodations, and overall value impressed you. It would be great to welcome you back anytime!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with this stay
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Brian,It is wonderful to know that you had an excellent experience with us. We're delighted you thoroughly enjoyed your visit, and we appreciate you giving us a perfect rating. Thank you for your review, and we hope you return soon!

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth, St Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great,very clean,pillow top beds. Would stay again
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Kenneth,It was such a pleasure to welcome you to Travelodge by Wyndham Jefferson City! Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate you mentioning our comfortable accommodations and high standards of cleanliness. Thanks for your kind words, and please allow us another chance to welcome you back to our lovely property!

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nicely updated. The only item that kept from earning a perfect score is that the heater unit was struggling to keep the room comfortable.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 8, 2024
Dear Bob,It was wonderful having you as our guest recently. We're pleased you had an enjoyable experience, and we appreciate your kind words about our accommodations. We'll be sure to have maintenance look into your concerns about the heater to ensure everything functions as it should and any necessary adjustments are made promptly. Thank you for your review, and we hope you return soon.

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the rate. Clean, carpet seemed new, full Direct TV channels, good quality mattress. No breakfast, but several options in the immediate area.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 12, 2023
Dear Ronald,We strive to provide guests with amazing value, and it looks like this mission was accomplished. Thank you so much for highlighting our clean accommodations and well-equipped, comfy rooms. We love to see that you enjoyed some local dining options nearby. It would be an honor to welcome you back to Travelodge by Wyndham Jefferson City.

8/10 Good

Gary

Stayed 1 night in Nov 2023
Response from Marvin/GM on Nov 26, 2023
Thank you for you review. We hope to see you again in the near future. Thank you for staying with us at Travelodge in Jefferson City.

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the extremely large odor of marajuana that filled the halls and waiting room our stay was good. When we complained to the girl at the desk she laughed it off. Very rude.
Response from General Manager on Nov 13, 2023
Dear Tracy,Thank you for sharing your feedback. It's good to hear that your overall stay at Travelodge by Wyndham Jefferson City was positive. However, we are concerned about the issue you encountered and the response from our team. This is not the standard of service we aim to provide. Rest assured, we will look into this matter to prevent future occurrences. Your comfort is important to us, and we hope to better serve you in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was about what I would expect from the price point. The biggest flaw is there aren't any elevators, so if you have a lot of luggage like I did, you're going to get a work-out moving in and out of your room.
Stayed 1 night in Oct 2023
Response from General Manager on Nov 2, 2023
Thank you for taking the time to share your experience. It's good to hear your stay at Travelodge by Wyndham Jefferson City met your expectations. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The Staff was very nice and the room was clean but had a slight musty smell when walking into the room. The beds were super soft comfy. Was a little disappointed that I couldn't get an ice bucket during the 2 days that we were there. Overall good stay for the price, will defiantly recommend.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Dear Amanda,It was a pleasure to host you during your recent visit. We sincerely appreciate you taking the time to provide us with a review, and we're glad you enjoyed our friendly staff and clean accommodations. That being said, we apologize that other aspects of your stay did not meet your expectations, and we have notified our staff of your comments. Your recommendation is greatly appreciated, and we hope to welcome you back to our hotel the next time you are in town.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Marvin/GM on Nov 7, 2023
Thank you for the review.

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a no frills hotel. Very clean, comfortable bed, friendly staff. However it is dated. There is a small fridge (no freezer, which was not ideal), small microwave, but no coffee maker in the room. Also, there is no elevator for a 3 story hotel.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Dear Kevin, Thank you for choosing our hotel for your trip to Jefferson City. We are glad to hear you had a comfortable stay and that our staff treated you to friendly service. We appreciate your comments on your room's amenities and will reflect upon your feedback. We hope to see you again soon.

6/10 Okay

Michelle

Stayed 2 nights in Oct 2023
Response from Marvin/GM on Nov 7, 2023
Thank you for your review.

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Marvin/GM on Nov 7, 2023
Thank you for your review.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not so great
The room had 1/4 roll of toilet paper. The one bulb over the nightstand was not working it was very dark in the room. The headboard was dirty and i had to wipe it off. The sheets had stains and mud on them. The room smelled very chemically and the outer doors would not open with the key i had to go around the front door every time. I would not choose to stay here again.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 19, 2023
Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about cleanliness and for any issues with the in-room amenities. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

8/10 Good

KELTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Frills Weekend!
This was a no frills weekend stay. If you are looking for a quiet, clean and comfortable room to sleep and shower. Travelodge by Wyndham will definitely meet the need. Would stay there again!
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 16, 2023
Dear Kelton,Thanks so much for this lovely review of Travelodge by Wyndham Jefferson City. We appreciate your kind compliments about our clean, comfy, peaceful accommodations. We look forward to hosting you again soon!

8/10 Good

Daniel

Enjoyed my stay.
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 16, 2023
Dear Daniel,Thank you for your review! We're thrilled you had an enjoyable experience. It was a pleasure having you here, and we hope you return soon.

10/10 Excellent

Manessah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Marvin/GM on Nov 7, 2023
Thank you for your review.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Marvin/GM on Nov 7, 2023
Thank you for your review.

8/10 Good

eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Marvin/GM on Nov 7, 2023
Thank you for your review.

10/10 Excellent

Lexus

Stayed 1 night in Oct 2023
Response from Marvin/GM on Nov 7, 2023
Thank you for your review.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Although I enjoyed my stay as a solo female traveler when checking in and there is a male individual behind them and they are already trying to ensure they are more cautious of their safety it would be appreciated to not loudly announce the room number so that the man or others around may hear. This should be a basic consideration. Just point to the number on the room key packet.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 3, 2023
Thank you for taking the time to share your thoughts with us. We will be more mindful of this future. We appreciate you bringing this to our attention, as it is never our intention to make our guests feel uncomfortable. We will be sure to share your feedback and suggestions with our team so we can learn from this. Please visit us again in the future for an even better stay.

2/10 Terrible

George

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the location to check in, the lady at the counter told us she could not allow us to stay at that location because our home address was less than 2 hours away. (1 hour 45 minutes per GPS) so we were stranded in Jefferson City with no where to stay with a child! Not a happy camper AT ALL!
Stayed 1 night in Sep 2023
Response from General Manager on Oct 6, 2023
Dear George, Thank you for taking the time to let us know about your visit. While we must stick to our policies, we apologize for any inconvenience in this regard. We'd be happy to discuss this matter should you reach out to us offline, and we wish you safe travels on the road ahead.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New linens, nice pillows
This hotel is in great shape. Good carpet, nice showerhead, clean room, clean and new linens and towels.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
Dear John,Thanks for choosing Travelodge by Wyndham Jefferson City. We're glad you settled right into our clean accommodations, and we trust you had a comfortable night's sleep. Come back soon!

10/10 Excellent

Adrienne

Stayed 1 night in Sep 2023
Response from Marvin/GM on Nov 7, 2023
Thank you for your review.

10/10 Excellent

Gage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was actually helpful, had a room that hadn't been cleaned and they immediately got us into another room
Stayed 1 night in Sep 2023
Response from General Manager on Sep 25, 2023
Dear Gage,It's wonderful to have earned your outstanding rating of Travelodge by Wyndham Jefferson City! Our front desk attendant was happy to assist with your room reassignment, and we'll make sure that all rooms are properly prepared for occupancy. It's always great to hear that a guest had an excellent stay. Many thanks for your kind compliments and we hope to see you again!

10/10 Excellent

Scott

Liked: Property conditions & facilities
Staff really nice and room was clean
Stayed 1 night in Sep 2023
Response from General Manager on Sep 18, 2023
Dear Scott, It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and the high standards of cleanliness we adhere to hit the mark for you. Thank you for your kind review, and we look forward to welcoming you back for another great stay soon!

10/10 Excellent

robert

Stayed 1 night in Sep 2023
Response from Marvin/GM on Nov 7, 2023
Thank you for taking the time to post your review.

6/10 Okay

Joseph

Stayed 2 nights in Aug 2023
Response from Marvin/GM on Nov 7, 2023
Thank your for taking the time to post your online review.

10/10 Excellent

Adrienne

Staff was very friendly
Stayed 1 night in Sep 2023
Response from General Manager on Sep 9, 2023
Dear Adrienne,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Thank you for the lovely review! It would be a pleasure to host you again at Travelodge by Wyndham Jefferson City.

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth saving a few bucks
It was… ok. The staff was friendly upon checkin but she said the card was declined twice and then swiped it a third time and it was fine. Stairs only to every floor which is fine for us but may cause issues for someone with mobility issues. Door to room was cracked when we got to it, room was not the cleanest. Carpet felt very sticky, and patches of dust and dirt. Sheets on bed extremely scratchy, not comfortable AT all. Wish we would have brought our own. In the bathroom, light fixture completely rusted and one of the bulbs burnt out. Shower was clean and the water pressure was great so that was a plus. People loitering outside the hotel both nights we were there and could hear all kinds of traffic in and out all night both nights as well. Could not get good nights sleep. Didn’t really feel the safest. Didn’t feel comfortable leaving belongings in room while we were gone for the day. Probably will not stay here again while visiting family. Will spend extra $20 a night and stay somewhere nicer.
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 7, 2023
Dear Amanda,We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously and will be discussing all of your feedback with our team to make sure we do better going forward. Please accept our apologies that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience.

8/10 Good

Angela

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was dog friendly. That was a plus. Wish they had continental breakfast. We stayed 3 nights and our room was not cleaned once. Wish all hotels have more towels to start with always. The room was very clean and smelled nice.
Stayed 3 nights in Sep 2023
Response from General Manager on Sep 7, 2023
Dear Angela,Thank you for staying with us at Travelodge by Wyndham Jefferson City. It is awesome to hear that you and your furry friend liked our clean, fresh accommodations. We are always striving to improve our guest experience and will be speaking with our housekeeping team regarding your important feedback. Please allow us another opportunity to host you in the future, we want to meet and exceed your expectations.

8/10 Good

gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location for a far price.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 7, 2023
Dear Gary, It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team, fabulous location, and excellent value hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

2/10 Terrible

Cynthia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Might as well call this place Tweakerlodge instead of Travelodge. Some of the past reviews and pictures from the motel itself are concerning, due to the fact that they are far from the truth. There are sketchy people in the parking lot, the room had black mold on the ceiling, sheets were unbelievably dirty, and my brother in law and his family found a tourniquet of some sort in their room. Thankfully we were able to get our money back and stay elsewhere. Apparently it’s a trap house disguised as a safe place to take your family while passing through town. We ended up at the Best Western and my BIL ended up at the Holiday Inn. A million times better.
Response from General Manager on Aug 31, 2023
Dear Cynthia,We appreciate you sharing your thoughts. Our goal is to create a clean and secure environment for our guests, so we'll look into your comments further and address any issues. Please know that we encourage you to reach out to our front desk with any problems, as we welcome the opportunity to make your stay as comfortable as possible. We wish you safe travels ahead.

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Karyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

4/10 Poor

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing! The hotel was amazing!
Stayed 1 night in Jul 2023
Response from General Manager on Aug 3, 2023
Dear Joshua,We're so happy to know that our amazing service impressed you and that you had a good time overall. Thank you, and we can't wait to host you again soon.

10/10 Excellent

Joshua

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. The front desk lady was very friendly and accommodating!
Stayed 1 night in Jul 2023
Response from General Manager on Aug 3, 2023
Dear Joshua,It was a pleasure to have you as our guest at Travelodge by Wyndham Jefferson City and we are thrilled you were impressed with our wonderful staff and comfortable bed. Thank you for your lovely, five-star review. We hope to have the honor of welcoming you back again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid trip stop
this place had comfortable bess and was clean for an inexpensive place to stay while traveling to our destination.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 30, 2023
Dear Joan,It is an honor to have received five stars for your stay with us. We are thrilled to know that you found your stay to match the value you paid for. It makes us glad that our comfortable beds and clean accommodations made a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to seeing you soon.

8/10 Good

Kenneth, St Louis

Stayed 1 night in Jul 2023

6/10 Okay

Sarah

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
We arrived a little later than planned, due to our dogs needing to spend some time running around mid road trip. When we got there, the woman at the front desk said they no longer had a room available for us- even though I had made the reservation and prepaid. It was around 12:30 in the morning- I had two tired teenagers and two tired dogs, who had been on the road for 13 hours. I had preplanned this as our resting spot for the night before continuing our road trip, so we needed that room. It took about 30 minutes for her clear the situation up when suddenly she "found us a room". I kindly (tiredly) told her this hotel was hotel number 5 on a cross country road trip for us and we had never had this happen before. It seemed to help her move faster to find us a room. I don't know what was going on and why she told us she had given our room away when there was still one left. We went to sleep, woke up and left as fast as we could. I would not recommend this place to anyone- ever.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 21, 2023
Dear Sarah,All comments are welcome, and we value your input. We are very sorry to hear about your experience regarding your reservation upon arrival, and we can understand your frustration. This is certainly not the level of experience that we strive to provide. Thank you, and we wish you safe travels ahead.