Ratings based on 99 Verified Reviews

3.6 out of 5
76% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Crestview Fl

Older Hotel, needs some modernizing

Posted Jun 25, 2017
Pros: Friendly staff. Allona was very friendly and as helpful as possible. Close to food. Easy in and out for travelers.
Cons: ELEVATORS!! Update the WI-FI !! UPDATE your computers that forward reservations!
Location: Food was within walking distance. Do not know about shopping as I was only there one night.
Checked in, or tried to. The front desk clerk, although nice, was busy for half an hour trying to find a place for another couple who did not want to stay there after all. In the meantime three others of us were waiting and one other left after ten minutes. Much too long with one customer. When it was my turn to check in they did not have my resevation and apparently they had not had reservations from three others that day. Update the computer stuff! Be aware that although the hotel is clean, easy in and out and food within walking distance, the place has no elevator. Three floors and even the ground floor has to be accessed by steps leading down. The Wi-Fi was on and off and finally completely off. Any other hotel would have been fixing this as it had been doing it for some time, according to the front desk. I did connect to the hotel next door and it was working fine. Thank you hotel next door! The staff was friendly and somewhat helpful. The door to my room was not easy to open or close, you had to actually give it a kick to close it. Stay here if these things do not bother you. Otherwise, spend another ten bucks and go elsewhere.
Comment from Hotel Management
Jun 28, 2017 by Rita, Hotel Management
Thank you for your response we appreciate your feedback. We will work on this issue to correct them as quick as possible. Thank you for staying with us at The Oak Tree Inn.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sullivan

State track

Posted May 22, 2017
Pros: Friendly staff
Cons: reservations blow dryer didn't work
We had to move rooms three times! We had to pay for an extra room at one point even after making reservations:( But it was refunded on our third move.
Comment from Hotel Management
Jun 28, 2017 by Rita, Hotel Management
Thank you for staying at The Oak Tree Inn. Sorry for your inconvenience, We will continue to work on the issue you addressed. Thank you for responding we appreciate all feedback.
2 out of 5
by Daniel

Noisy unless you're a trucker

Posted Mar 18, 2017 on Hotels
You can hear every footstep in the room above and outside in the hallway. Too close to the highway so you can hear 18 wheelers engine brake all the time. The cable went out twice for several hours each time. They advertised free HBO but not there to be seen. After a couple of days, I noticed there were nothing but burly men checking in and out. My wife and I were the only family it seems. I then realized there was a truck stop a block away. These men were probably truckers. Nothing wrong with that except it destroys any family friendly appearance. We will go elsewhere next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Nice Pet Friendly Place To Stay

Posted Mar 5, 2017
Pros: The bed was very comfortable. The room was very clean and the best part they were pet friendly!
Cons: I could hear the person in the room above me walking around.
Location: A little off of the beaten path, but worth it.
The bed was very comfortable. The room was clean. The staff was very helpful and friendly.
Comment from Hotel Management
Apr 11, 2017 by Rita, Hotel Management
Thank you for staying with us, we appreciate you taking the time to write a review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2017
This place is well lit. The staff is polite. And it's kept clean. The quality of the accommodations matches the not quite cheap but not top price either. You can hear people walking in the room above you.
5 out of 5
by Karen

Posted Feb 18, 2017 on Hotels
Comment from Hotel Management
Apr 11, 2017
Thank you for staying with us at Oak Tree Inn, we look forward to your next visit.
1 out of 5
by A verified traveler

Awful Stay

Posted Dec 22, 2016 on Hotels
First of all, we pulled up in front of the hotel and my husband hopped out to quickly check in. The car was running and I was sitting inside. I heard someone shouting at my husband (keep in mind it is midnight and we are very tired). It was the van driver yelling that we took his spot and had to move! Talk about beginning with awful service. We only ended up getting a few hours sleep because at approximately 4:30 am the people in the rooms above us woke up and began walking around. Being underneath them,we could hear every step and movement. It was terrible - we just ended up getting up and leaving because we couldn't sleep. What kind of hotel isn't insulated against noise between floors?!?! I do not recommend this property.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
We apologize for this inconvenience.
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
THANK YOU FOR STAYING WITH US
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Very good.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveler

Good value

Posted Nov 23, 2016 on Hotels
Needed a clean comfortable room for low cost. We certainly had that.