Lizard in the bathroom. Refrigerator dripped .
Posted Oct 17, 2016
There was a small lizard in the bathroom. The refrigerator made a loud drip, drip, drip,drip drip all night. I was already unpacked, in my pj's and too exhausted to call anyone. The carpet around the refrigerator was sloppy wet.
The clerk did take $20. Off the bill, but $20 hardly compensated for my lack of sleep listening to that drip all night.
Comment from Hotel Management
Oct 21, 2016 by val, Hotel Management
Thank you for taking the time to complete online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is very important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.