Posted Aug 23, 2016
The bed was comfy, but we wanted a no smoking room, and well, it smelled like a fire pit of ashes when we walked into our no smoking room. We were too tired to make a fuss, but we did not like it and it really bothered my nose and breathing. The shower, around the rim, underneath, was not clean at all and microwave had something all under it, on the top of the fridge actually, that was liquid and nasty. Not cleaned. I did like the breakfast, it was wonderful and the gentleman that was taking care of it did a good job in keeping it well stocked. Very nice breakfast. Not a too bad stay but it should be cleaner for sure. And when one wants a non-smoking room, it should be that.
Comment from Hotel Management
Oct 13, 2016 by Guest Relations, Hotel Management
Thank you for staying at our hotel and for the constructive comments. Please accept our apologies for the housekeeping issues you described with your room. We take the cleanliness of our rooms very seriously and have procedures in place when preparing for incoming guests. We regret that steps were missed in your case, and we'll work hard to keep this from happening again. On a positive note, I’m happy to read that you liked our beds and the breakfast we serve. Thank you for your feedback, and we ensure you that we'll provide you a room of your choice on your next visit to our area.