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Reviews of TownePlace Suites by Marriott Columbia Southeast/Ft Jackson

2.5 out of 5
TownePlace Suites by Marriott Columbia Southeast/Ft Jackson
250 East Exchange Blvd, Columbia, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 485 reviews" "
Rating 8 - Good. 136 out of 485 reviews" "
Rating 6 - Okay. 43 out of 485 reviews" "
Rating 4 - Poor. 16 out of 485 reviews" "
Rating 2 - Terrible. 12 out of 485 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place…
Stayed 1 night in Mar 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Stayed 1 night in Mar 2024

10/10 Excellent

Irene

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Staff & service
The property was conveniently located to the highway. Overall the property was loud and noisy, the soap was not refilled in the shower and it needed maintenance.
Stayed 1 night in Feb 2024

10/10 Excellent

Arleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del lugar a visitar. Lo recomiendo
Stayed 3 nights in Feb 2024

10/10 Excellent

Helene

Traveled with family
Fire pit outside was a nice touch.
Stayed 2 nights in Feb 2024

8/10 Good

Barbara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Could use some up keep. Curtains in all three rooms had rips, carpet in room was coming up in living room and hall (tripping hazard), light bulbs blown out. Furniture was very uncomfortable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Convient to the hightway, Breakfast was good
Stayed 1 night in Jan 2024

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Ross

Stayed 1 night in Dec 2023

10/10 Excellent

Dresden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

umar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Needs renovation
Stayed 1 night in Dec 2023

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for Fort Jackson graduation. Room was clean & as described. Breakfast was a typical continental breakfast. A plus for the free ample parking. Would stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa, Rochester

Stayed 1 night in Dec 2023

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa, Rochester

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Dec 2023

10/10 Excellent

Yuvani

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice
Stayed 3 nights in Nov 2023

10/10 Excellent

Jeremy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with lots of amenities. Having the kitchen was great.
Stayed 1 night in Nov 2023

10/10 Excellent

MICHELLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gary

Stayed 5 nights in Oct 2023

8/10 Good

Glenroy Marks

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was bad
Stayed 3 nights in Nov 2023

6/10 Okay

Lisa

Disliked: Cleanliness
Stayed 3 nights in Nov 2023

6/10 Okay

Caitlain

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Amenities
The CS is great! They were helpful and upgraded us when we had a little issue with the room.
Stayed 1 night in Nov 2023

10/10 Excellent

Marqueeda

Business traveler
Liked: Cleanliness, staff & service, amenities
Delores and team were Great!!! Thank you all for a wonderful experience!
Stayed 2 nights in Nov 2023

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Fan Control does not work in Room 108!
OK place, but was disappointed that we could not turn off the fan on the AC/Heater. Neither the wall thermostat or buttons on the unit allowed shutdown. Had guy from front desk try and he decided that was how it was supposed to be... Very distracting being on all the time....
Stayed 1 night in Oct 2023

8/10 Good

Bod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Brittany on Oct 30, 2023
Thank you for taking the time to provide your feedback.

10/10 Excellent

LI WEN, JACKSONVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and comfortable.
Stayed 1 night in Oct 2023
Response from Brittany on Oct 30, 2023
Thank you for taking the time to provide your feedback.

10/10 Excellent

Michele

Stayed 1 night in Oct 2023

4/10 Poor

Kristen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms had stains. Very small. Not clean.
Stayed 1 night in Oct 2023
Response from Brittany on Oct 30, 2023
Thank you for taking the time to provide your feedback.

10/10 Excellent

Ashley

Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Brittany on Oct 30, 2023
Thank you for taking the time to provide your feedback.

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is wonderful every one is very professional and really nice
Stayed 3 nights in Oct 2023
Response from Brittany on Oct 30, 2023
Thank you for taking the time to provide your feedback.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and spacious rooms.
Stayed 2 nights in Oct 2023
Response from Brittany on Oct 30, 2023
Thank you for taking the time to provide your feedback.

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and quiet environment. We stayed for 2 days with no problems.
Stayed 2 nights in Oct 2023
Response from Brittany on Oct 30, 2023
Thank you for taking the time to provide your feedback.

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from Brittany on Oct 4, 2023
Thank you for providing feedback.

4/10 Poor

Charles

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not a good stay
First off, no ramp for handicap. Second the fan in bath fan and light didn't work. The free breakfast not fit to eat the due to overdone microwave oven. Fruits was over ripe bananas mushy to the Touch. Fruit flys where in the bananas
Stayed 2 nights in Sep 2023
Response from Brittany on Oct 4, 2023
Thank you for taking the time to provide feedback.

10/10 Excellent

Scherlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Brittany on Sep 19, 2023
Thank you for taking the time to let us know about your stay.

8/10 Good

Stephanie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Erica at the breakfast buffet was great. We told her we were there for my daughter’s birthday and she even gave her a little gift. Thank you for making her feel special.
Stayed 2 nights in Sep 2023
Response from Brittany on Sep 19, 2023
Thank you for sharing your experience.

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Aug 2023
Response from Brittany on Sep 19, 2023
Thank you for sharing your experience.

10/10 Excellent

cathaleen, mill city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing stay with extremely helpful staff. We stayed to visit our son who graduated Fort Jackson BCT. The hotel has a mail in the wall that showed how long of walk/drive it is to the popular places around, it was very helpful and convenient. The power went out due to Idalia on our last night and the staff was very informative. I would definitely stay again if needed.
Stayed 3 nights in Aug 2023
Response from Brittany on Sep 19, 2023
Thank you for taking the time to share your experience.

8/10 Good

Misty

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Brittany on Sep 19, 2023
Thank you for sharing your experience.

10/10 Excellent

Salika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here because they are the only hotel that has suites
Stayed 1 night in Aug 2023
Response from Brittany on Sep 19, 2023
Thank you for sharing your experience.

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Brittany on Sep 19, 2023
Thank you for sharing your experience.

10/10 Excellent

Alison

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely kind front desk staff. Clean room. Felt safe. Good breakfast.
Response from Brittany on Sep 19, 2023
Thank you for sharing your experience.

6/10 Okay

Michelle

Traveled with family
Disliked: Property conditions & facilities
Didn’t live up to the pics or expectations!
We picked this hotel for the outdoor pool, king bed with double sleeper sofa, and close to ft Jackson. Upon checkin, walking in room to 2 regular beds, my son immediately looked out the window at the pool….COMPLETELY GREEN!!! Probaably won’t stay here again!
Stayed 2 nights in Aug 2023

8/10 Good

Linds

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fromt desk lady was very nice.
Stayed 3 nights in Jul 2023