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Reviews of Comfort Inn Columbia Gorge

2.5 out of 5
Comfort Inn Columbia Gorge
351 Lone Pine Dr, The Dalles, OR

Reviews

8.4

Very Good

Rating 10 - Excellent. 303 out of 673 reviews" "
Rating 8 - Good. 257 out of 673 reviews" "
Rating 6 - Okay. 74 out of 673 reviews" "
Rating 4 - Poor. 22 out of 673 reviews" "
Rating 2 - Terrible. 17 out of 673 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Front desk was able to fix our reservation after Expedia sent them the wrong information.
Stayed 2 nights in Apr 2024

8/10 Good

Alejandro, Hermiston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get there next to the freeway but a little far away from restaurants and stores
Stayed 2 nights in Mar 2024
Response from Comfort Inn Columbia Gorge Management on Apr 5, 2024
Thank you for taking the time to review your stay with the Comfort Inn Columbia Gorge!

10/10 Excellent

Gary

Stayed 1 night in Mar 2024
Response from Comfort Inn Columbia Gorge Management on Apr 5, 2024
Thank you for taking the time to review your stay with the Comfort Inn Columbia Gorge!

10/10 Excellent

Kim

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly staff and clean comfortable rooms. I will definitely stay here again!
Stayed 1 night in Feb 2024
Response from Comfort Inn Columbia Gorge Management on Mar 10, 2024
Thank you for your review of Comfort Inn Columbia Gorge!

10/10 Excellent

Cecilia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast in the morning was fantastic, but our bed was extremely lumpy and uncomfortable. Both my husband and I were disappointed with our night sleep. Our backs ache the following day.
Stayed 1 night in Feb 2024
Response from Comfort Inn Columbia Gorge Management on Feb 22, 2024
Thank you for reviewing your stay at the Comfort Inn Columbia Gorge. Your feedback is important to us as it allows us to continuously improve our services and features. Please know that any and all issues will be addressed in a timely manner. Thank you very much.

10/10 Excellent

James

Traveled with family
Friendly people nice breakfast cozy room
Stayed 1 night in Feb 2024
Response from Comfort Inn Columbia Gorge Management on Feb 22, 2024
Thank you for taking the time to review your stay at the Comfort Inn Columbia Gorge. We were happy to accommodate you and hope to see you again in the future!

8/10 Good

James

Traveled with family
Liked: Property conditions & facilities
Close to freeway and clean. Good value for the money.
Stayed 1 night in Jan 2024
Response from Comfort Inn Management on Jan 31, 2024
Thank you for taking the time to review your stay at the Comfort Inn Columbia Gorge!

8/10 Good

James

Stayed 1 night in Jan 2024
Response from Comfort Inn Management on Jan 31, 2024
Thank you for reviewing your stay at the Comfort Inn Columbia Gorge! Your feedback is important to us as it allows us to continuously improve our services.

4/10 Poor

James

Stayed 1 night in Dec 2023
Response from Comfort Inn Management on Jan 31, 2024
Thank you for reviewing your stay at the Comfort Inn Columbia Gorge! Your feedback is important to us as it allows us to continuously improve our services. We apologize that we did not meet or exceed your standards but please let us know how we can improve in the future.

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Comfort Inn Management on Jan 31, 2024
Thank you for reviewing your stay at the Comfort Inn Columbia Gorge! Your feedback is important to us as it allows us to continuously improve our services.

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and decent no real complaints
Stayed 3 nights in Nov 2023
Response from Comfort Inn Management on Dec 2, 2023
Thank you for staying the Comfort Inn Columbia Gorge!

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Comfort Inn Management on Nov 13, 2023
Thank you for staying with us at the Comfort Inn Columbia Gorge!

10/10 Excellent

Earnest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Comfort Inn Management on Oct 30, 2023
Thank you for staying at the Comfort Inn Columbia Gorge!

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Comfort Inn Management on Oct 14, 2023
Thank you for taking the time to review the Comfort Inn Columbia Gorge!

6/10 Okay

Mary

Stayed 1 night in Oct 2023
Response from Comfort Inn Management on Nov 5, 2023
Thank you for taking the time to review your stay at the Comfort Inn Columbia Gorge. Your feedback is important to us as it allows us to continuously improve our features and services. We hope to see you again soon.

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Comfort Inn Management on Oct 14, 2023
Thank you for taking the time to review your stay at the Comfort Inn Columbia Gorge. We apologize if you found our services less than exemplary, please let us know if there is any way we can improve!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Comfort Inn Management on Oct 14, 2023
Thank you for taking the time to review your stay at the Comfort Inn Columbia Gorge!

2/10 Terrible

Amanda

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My room's tv did not work, the ac did not work and the internet was down.
Response from Comfort Inn Management on Sep 17, 2023
Thank you for taking the time to leave a review regarding your stay at Comfort Inn Columbia Gorge. Your feedback is important to us as it allows us to continuously improve our services. We apologize you found your stay with us less than exemplary but please know these issues will be addressed immediately and we hope to see you again in the future.

6/10 Okay

Mel

Traveled with family
Liked: Cleanliness, staff & service
Average
Just a very average hotel on a long highway, pool was closed, base breakfast was good.
Stayed 1 night in Sep 2023
Response from Comfort Inn Management on Sep 12, 2023
Thank you for taking the time to leave a review on your stay at The Comfort Inn Columbia Gorge. Your insight is important to us as it allows us to continuously improve our services. Please know the pool has been fixed, and we do hope to see you again in the future.

6/10 Okay

Michael

Disliked: Amenities
Traffic noise terrible with interstate right above the motel. Desk lady not very hospital but did notice our age and amount of baggage we had and changed on her own our room from 2nd floor to ground floor
Stayed 1 night in Sep 2023
Response from Comfort Inn Management on Sep 4, 2023
Thank you for taking the time to leave a review of your stay at Comfort Inn Columbia Gorge. We are sorry to hear you found your stay less than satisfactory as we strive to give each of our guests the best experience possible. Unfortunately there is not much we can do about the position of the highway, but all other issues will be dealt with in a timely manner. Thank you again for staying at the Comfort Inn.

10/10 Excellent

sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very friendly enjoyed that even though it may be an older hotel it is very clean and I would recommend it to anybody my husband and I stayed there just one night but I had to go back
Stayed 1 night in Aug 2023
Response from Comfort Inn Management on Aug 27, 2023
Thank you for staying with us at the Comfort Inn! We look forward to seeing you again soon!

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Received un-asked-for wake up calls at 5:30, 5:35, 5:40…AM both mornings. Letting the front desk know achieved nothing. Besides this the property is run down, not even as nice as the far less expensive Super 8 down the road. Avoid.
Stayed 2 nights in Aug 2023
Response from Comfort Inn Management on Aug 13, 2023
Thank you for taking the time to review your stay with Comfort Inn, your satisfaction is of the upmost importance to us and we apologize that you had a negative experience. Please know these issues will be addressed and we hope that you will be willing to stay with us again.

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was hard to find behind trees. Great pool & spa, very friendly and nice front desk people!
Stayed 1 night in Aug 2023
Response from Comfort Inn Management on Aug 20, 2023
Thank you for staying with the Comfort Inn!

4/10 Poor

Sheena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Comfort Inn Management on Aug 10, 2023
We apologize that you found your stay with us to be less than exemplary. Here at the Comfort Inn we strive to give each of our guests the best experience possible. Please feel free to contact us and let us know how we can improve our services. Thank you

10/10 Excellent

Bruce, Portland

Stayed 1 night in Aug 2023
Response from Comfort Inn Management on Aug 26, 2023
Thank you for choosing Comfort Inn in the beautiful Columbia Gorge! We hope to see you again soon!

4/10 Poor

Jean

Stayed 1 night in Aug 2023
Response from Comfort Inn Management on Aug 26, 2023
Thank you for taking the time to submit a review of the Columbia Gorge Comfort Inn. Your feedback is important to us as it allows us to continuously improve our services.

10/10 Excellent

Dana

Stayed 1 night in Jul 2023
Response from Comfort Inn Management on Aug 20, 2023
Thank you for staying with the Comfort Inn!

10/10 Excellent

Gil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Comfort Management on Jul 31, 2023
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Michael, Peachland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Jul 2023
Response from Comfort Management on Jul 31, 2023
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Angela

Liked: Staff & service
Stayed 1 night in Apr 2023
Response from Comfort Management on Jul 31, 2023
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Kim

Stayed 1 night in Jul 2023
Response from Comfort Management on Jul 31, 2023
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Roberta

Stayed 1 night in Jul 2023
Response from Comfort Management on Jul 31, 2023
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Comfort Management on Jul 31, 2023
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at Comfort Inn

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service
Cozy and comfortable, friendly and helpful staff, facility well cared for.
Stayed 1 night in Jun 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at Comfort Inn

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at comfort inn

8/10 Good

Di

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was just off the highway located behind other businesses making the entrance hard to find. There was a lot of highway and acceleration noise directly outside our room as the entrance ramp for the highway was window level! The bed was hard, or at least too firm for me. The breakfast was pretty standard fare. The front desk staff was helpful.
Stayed 1 night in Jun 2023
Response from Comfort Management on Jul 31, 2023
Unfortunately there is not much we can do regarding the highway noise and we do apologize you found your experience less than exemplary. Here at the Comfort Inn we strive to give our guests an excellent experience each time they stay with us.

10/10 Excellent

thomas leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at comfort inn

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Crazy location to find. More signage would definitely help!
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at comfort inn

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
The place was clean and comfortable, and very convenient location! The hotel is obviously old and could use some updating but overall it was good.
Stayed 1 night in May 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at comfort Inn we are glad to hear that your stay went well.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at comfort inn

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the bridge and watching the barges and trains from the balcony
Stayed 1 night in May 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at Comfort Inn.

10/10 Excellent

hua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast and walk distance to Dallesport Bridge.
Stayed 1 night in May 2023
Response from Comfort Inn Management on Nov 13, 2023
Thank you for staying with us at the Comfort Inn Columbia Gorge!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at comfort inn.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
I am a person with Parkinson’s. When the desk clerk saw me struggling to move she thoughtfully rebooked us to a ground floor room. She did this cheerfully and without prompting.
Stayed 1 night in May 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at comfort inn and glad your stay with us was good.

8/10 Good

Deena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Room was clean and comfortable
Stayed 1 night in May 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at comfort inn we are happy to hear that your stay was comfortable.

6/10 Okay

Daniel

Traveled with family
It was ok. We will not stay there again.
Stayed 1 night in Apr 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The Comfort Inn on Jun 25, 2023
Thank You for staying at comfort inn

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
This has become our new stay place when we overnight in the Dalles. It is comfortable, clean and quiet with a fair price.
Stayed 1 night in Apr 2023
Response from Comfort Inn on Jun 25, 2023
We are glad you stay was great and glade to hear that you will be returning.